Project Manager

Thomas J. Butryn

iPhone: 832-***-****

E-mail: ************@*****.***

Website: http://sites.google.com/site/thomasjbutryndotcom/

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OBJECTIVE

IBM certified specialist seeking a challenging IT position as a leading

member of a successful team.

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WORK EXPERIENCE

Senior Business Analyst, February 2009 - October 2009

The College Board Washington, DC

Education

Consulting position on an eCommerce modernization project. This project

improved the customer online experience by enhancing personalization,

community and targeted advertising features. Employed modern web services

architecture with Java on a WebSphere framework.

. Created and maintained user experience artifacts and successfully

merged the visual representation of the web page content with

functional and data requirements.

. Planned, scheduled and conducted requirements gathering and refinement

workshops.

. Documented system requirements with traceability to business needs,

design elements, test cases, data requirements and change requests.

. Communicated system requirements to business sponsors, developers and

quality assurance. Met or exceeded stakeholder acceptance criteria.

Managed change requests.

. Visually modeled the data and functional requirements in UML.

Tools, Techniques & Deliverables: wireframes, story boards, data modeling,

use cases, requirements, UML, collaborative workspace using MS SharePoint

and IBM tool suite.

Senior Business Analyst, April 2008 - January 2009

Blue Cross Blue Shield Durham, NC & San Francisco, CA

Healthcare Services

Consulting position on an eCommerce project. This project delivered

electronic funds transfer capabilities that enabled online bill pay,

paperless viewing of bills and explanation of charges.

. Performed business process analysis documenting bottlenecks,

regulatory requirements and vendor interfacing needs.

. Created personas to better understand customer needs. Created UI mock

ups and system requirements for paperless billing.

. Collaborated with UX/UI team to provide better explanation of benefits

content on the web to reduce customer service calls.

. Gained project wide agreement on system and data requirements. Acted

as liaison between business and technical teams.

Tools, Techniques & Deliverables: Visual software models, data object

models, use cases, web services, WebSphere.

Project Manager, Senior Business Analyst, SDLC Mentor, May 2007 - April

2008

Texas Department of State Health Services Austin, TX

Healthcare Services

Consulting position on a cloud computing, eCommerce project. This project

delivered a practice management system that is hosted and maintained by the

state of Texas and is used by the entire network of state health care

providers. Functionality is delivered via software as a service including

online transaction processing which captures health services and records,

HIPAA compliant electronic data interchange of electronic medical records

and electronic funds transfer which enables health care billing to private

insurance companies, Medicare and Medicaid.

. Implemented proven best practices and drove the project from

initiation through implementation and support. Defined milestone

acceptance criteria and conducted progress reviews.

. Created the project business vision. Developed a well defined project

scope and iterative development process with the project sponsor, the

customer and the software architect to ensure that the project

definition, conceptual design and development fit the project within a

predetermined cost envelope.

. Documented software requirements that enabled the business vision.

Aligned the software design models, test cases and user acceptance

tests with the system requirements. Created well defined and clearly

written use cases focused on the actor goals coupled with a solid

business object model.

. Created and presented functioning system prototype, story boards and

wireframes to visualize the software. Visually modeled the system data

requirements.

. Planned, scheduled and conducted user acceptance testing. Managed the

change control process.

. Created system training materials, online help and customer support

content.

Tools, Techniques & Deliverables: PMI standard, IBM Rational Unified

Process (a software development methodology based on proven best

practices), collaborative project work environment using Microsoft

SharePoint, business process modeling using Proforma and Visio, project

planning using Microsoft Project, requirements management, user acceptance

testing, change control, UML, use cases, data models, and functional

software demos.

Product Manager, January 2007 - April 2007

DataCert Houston, TX

Legal Services

Performed iteration planning for the company's number one selling product.

Facilitated the process to capture the needs of the stakeholders and match

those needs against available resources to determine the scope of the Agile

development project iterations.

Senior Business Analyst, SDLC Mentor, December 2004 - December 2006

Hewlett Packard Houston, TX

Computer Hardware

Consulting position on a retail eCommerce project. This project integrated

back end systems to enhance the customer online shopping experience from

browse to purchase and delivery.

. Created and managed business process models, identified bottlenecks.

. Conducted use case work sessions to elicit, refine and manage the

system requirements. Aligned the requirements with business processes

and goals.

. Created and managed a collaborative workspace unifying team members

from across the globe.

Tools, Techniques & Deliverables: Business process improvement,

requirements management, collaborative project work environment using

Microsoft SharePoint.

Senior Business Analyst, June 2003 - July 2004

Unisys Reston, VA

Computer Software

Leadership role on a commercial software development project. This project

delivered a system that integrated local, state and federal justice

information databases used by police departments at the point of contact

via web connection.

. Employed the complete suite of IBM Rational tools and the Rational

Unified Process to gather, refine, communicate and manage the

requirements throughout the entire project lifecycle from inception to

implementation.

Tools, Techniques & Deliverables: CMMI, business use case model, business

use case specifications, business glossary, system use case model, system

use case specifications, requirements management using Rational

RequisitePro, requirements traceability reports, supplementary requirements

specification, unified change management (UCM) utilizing Rational ClearCase

and ClearQuest.

Business Analyst, July 2001 - April 2003

AT&T Government Solutions Washington, DC

Government and Military

Consulting position at the US Department of State.

. Achieved the objective of improving the software development process.

Introduced the team to the Use Case driven approach based on the

Rational Unified Process. Gathered requirements and wrote system

requirements specifications. Improved communication between the

development and quality assurance teams. Communicated functional

requirements to test team and assisted in tracing test cases to

requirements.

Business Analyst, April 1998 - March 2001

MCI Pentagon City, VA

Telecommunications Services

Leadership role on a systems integration project.

. Performed analysis for a new system that enabled the strategic goal of

offering bundled telecommunication services. Facilitated JAD sessions

to define functional and data requirements necessary for integrating

the order processing system with local phone provider systems. Created

system requirements specification and data model. Managed requirements

change throughout the project lifecycle. Gained proficiency with

Rational Rose and UML.

Programmer Analyst, April 1996 - April 1998

Airline Tariff Publishing Company Washington, DC

Aerospace and Defense

Business analyst role that enabled subscribers to maximize the benefit of

our complex proprietary software. Articulated product solutions to

international airlines in the context of their need to comply with

government regulations regarding passenger air travel. Fascinated by the

software system, I applied and was accepted into the company software

developer training program and began my IT career as a computer programmer.

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EDUCATION

Villanova University Continuing Education, Project Management Institute

(PMI) Training Program, 2009

Youngstown State University Master of Business Administration,

Management, 1994

Miami University Bachelor of Science, Finance, 1991

The John E. Dolibois European Center Semester Abroad, International

Economics, 1990

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CERTIFICATION

Project Management Institute (PMI) Project Management Professional (PMP)

Certification - expected March, 2010

IBM Rational Unified Process Methodology Specialist Certification, August,

2006

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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

Project Management Institute (PMI) Member

Contact this candidate