Project Manager Management

CAREER SUMMARY

Over * years of diverse and extensive software industry experience focusing

on implementation and project management. Ability to understand technical

concepts and translate complex information into understandable

communication to individuals at all levels. My strengths include: change

management, process improvement managing and leading project teams,

coordinating work across teams and requirement analysis and design.

Core Competencies

Implementation Project Management Process Improvement SDLC

Management

Database applications Release Management Strategic Planning PMBOK

PROFESSIONAL EXPERIENCE

Harbor Payments, An American Express Company

2006 - Present

Project/Release Manager

Responsibilities and Accomplishments

. Accomplished smooth production releases working with diverse groups,

such as Developers, Project Managers, Account Managers, and Sales

teams.

. Reduced ambiguity and confusion with team members and improved SLA

times by 80% by systematizing the production releases across platforms

and launching release calendar establishing release.

. Successfully implemented and streamlined process for development

defect tracking and resolution and Demand Management Request life

cycle and helped all teams involved understand and follow the process,

reducing the development defects by 60% and shorting Demand Management

Request cycle by 50%.

. Evaluated several SDLC methodologies for eRec platforms and formulated

custom SDLC methodology that fit our Electronic Invoicing Payment and

Presentment environment and business model. Received 100% approval

from executive management.

Implementation/Project Lead

Responsibilities and Accomplishments

. Led implementation of multiple projects simultaneously for high

visibility clients from the requirement gathering phase to complete and

successful deployment.

. Redesigned and rewrote while cleaning-up data model for supporting

multiple cross-functionalities and internationalization.

. Established a working process/protocol with offshore team members for

effective communication and understanding in spite of the time and

cultural differences. Reduced back and forth communication over 45%

while increasing confidence and communication.

. Lead a high visibility client complicated data conversion project.

Performed detailed data analysis resulting in successful project

execution with 0 post production issues.

. Completed 3 project implementations of eRec payment product well within

specified timelien, developing strong client base as excellent references

for future product sales.

Cisco Systems: Raleigh, NC USA

2004-2006

IT Project Specialist

Performed research, analysis and gaps identification, misalignments issues

for Quote-to-Cash Boundary Systems, System readiness and Transition teams.

Performed as Technical Project Manager.

Responsibilities and Accomplishments

. Developed detail project milestones, schedules, resource plans, status

reports contributing to the effectiveness of team.

. Effectively solved issues and successfully worked with all team

members.

. Coordinated planning activities for multiple test cycles and go-live

for multi-million dollar conversion project involving over 100 team

members facilitating smooth transition.

. Consolidated and incorporated lessons learned in previous test phases

into the planning of future transition test cycles, with regards to

gaps identified, dependencies missed, execution time frames

Utility Service Co.: Atlanta, Ga USA

2002-2003

Oracle App Analyst

Involved in Techno-Functional aspects of customization and implementation

of Oracle Applications modules - Order Management and Shipping.

Responsibilities and Accomplishments

. Created Test Plan, Unit testing and documentation.

. Designed, encoded, tested, and debugged programs and user-defined

modifications.

. Directly interacted with clients to resolve problems and issues, and

feature enhancement.

. Utilized the best alternatives to develop and integrate software and

hardware solutions

CompuCredit Corporation: Atlanta, GA USA

2001-2002

Database Developer

Addressed Ad-Hoc queries, generated reports for Business Analysts, involved

in CPR Process automation project where the entire manual process was

automated through a menu program in UNIX contributing to a 40% reduction in

time. Reduced overhead by 25%.

United Phosphorus Limited: 1998-1999

Developer

Involved in Technical aspects of customization and implementation of AVALON

ERP modules : Accounts Receivables and Accounts Payables. Participated in

creation and execution of Test Plans, discussions, meetings with Business

Analysts in identifying and finalizing customizations needs related to

responsibilities.

TECHNICAL SKILLS

Operating Systems/Environments: Windows, UNIX, Client/Server, Host-Based,

Web-Based

Programming Language/Platform: HTML, DHTML, XML, Java, JavaScript,

PL/SQL

Developer, SQL Server, Oracle 10g

Tracking/Office/SDLC Tools: PVCS Tracker, Mercury Test Director and

Quality Center

MS Office 2007,

MS Project, MS Visio, Agile, Method/1

EDUCATION AND CERTIFICATIONS

B.S,Computer Science University of Mumbai 1998

Oracle DBA 9i Certification Oracle University 2005

Sun Certified Java Programmer Sun 2001

PMP Certification PMI institute Expected 2010

*References available on request. [pic]

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