Richard Indovina
Article I. **** East Ashburn Lane
Article II. Highlands Ranch, CO 80130
********@*******.***
PROFESSIONAL PROFILE: Extensive business, supply chain, and technical background. Highly
skilled in transforming decentralized environments to capitalize on global or regional structures for
competitive advantage. Utilize techniques to gain efficiencies, leverage spend and increase productivity.
Successful track record developing supply base/relations and producing measureable cost savings results.
Experienced in world class global concepts and techniques delivering solutions that increase profitability.
Skilled in driving strategic change integrating initiatives with business objectives. Collaborative work style
with expertise leading cross-functional enterprise projects. Proven ability to develop/manage staff, and
oversee operating budgets.
Accomplishments
Supply Chain / Procurement
Rationalized supply base by developing strategic ASL (approved supplier list) suppliers
resulting in 50% reduction, ability to control spend and significant cost savings.
Negotiated multi-million dollar Master Services contracts to establish standard terms and
conditions with key suppliers which included volume discounts and year over year price erosion
to enable HP to win in the marketplace.
Implemented Supplier Quality Program to create effective price controls, delivery performance
and overall quality and service improvements for an automotive tier 1 supplier.
Designed “Just In Time” parts supply strategy for “A” class items, reducing inventory 15%.
Outsourced vinyl resin production resulting in $1.2 million savings.
Researched and coordinated outlets for $750,000 of slow moving technology inventory.
Successfully managed strategic technical alliances with OEM’s and software partners.
Implemented procedures to centralize purchasing and maintain stock levels in 5 remote
warehouses while maximizing customer service and reducing inventory by 30%.
Increased inventory turns from 3.3 to 7 by driving supplier delivery changes to accommodate
just in time shipments.
Enhanced depot repair/return procedure reducing lead-time 25% and saving $1.3 million.
Discrete, repetitive, services industry procurement experiences in high tech, automotive,
telecommunications, building/construction, retail, and public sector.
Project Management/ Systems
Project lifecycle management – as project manager delivered 12 large-scale full life cycle
projects on time and within budget- design/quote/implement/migrate/integrate/optimize phases.
Acting as project manager accelerated Tier 1Software ERP project implementation time line by 3
months for a 6-plant multi-site environment across all lines of business. Completed in 12-months
and saved $480k in consulting costs.
Designed and implemented bar coded shop floor and physical inventory data collection systems
resulting in improved efficiency with ROI well over $1 million.
Implemented an integrated Electronic Requisitioning System which improved the purchase
order process and decreased the average purchase order cost by 20%.
Richard Indovina 303-***-**** ********@*******.***
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Installed bar coded Time and Attendance System and a Labor Collection/Distribution Systems
for reporting manufacturing personnel time/attendance and labor data which improved accuracy
and efficiencies in downstream processing.
Professional Services / Consulting
As Professional Services Director - Effectively re-worked existing policies to manage internal
support activities for 225 delivery consultants, travel, training, relocation.
Managed 65 consultants in Practice Director role, exceeded Sales, P/L targets by 32%.
Grew consulting business revenue from $6-$18 million through various business development
efforts.
Managed career paths, training, personal development plans resulting in a revenue increase of
200%.
Exceeded retention goals by retaining 97% of staff due to management style and culture.
Successfully managed strategic technical alliances with OEM’s and software partners.
IT
Transformed IT department from reactive cost based to proactive strategically focused
investment oriented discipline. Reduced downtime by 40%, Overtime by 50% and significantly
improved productivity and efficiencies.
Converted from mainframe to server based environment, improving overall uptime by 40%.
Improved overall operations for the support of all servers, mainframe, personal computers, and
peripheral IT equipment resulting in increased productivity and 20% overall operational budget
savings.
Implemented and managed both the LAN and WAN for 6 manufacturing facilities.
Sales
Direct enterprise account client relationship solution selling of HP Consulting Services to CxO
level and staff revolving around ERP, Supply Chain, Distribution, Logistics, Collaboration, E
Procurement, CRM, Outsourcing, Disaster Recovery, IT Infrastructure/ Management, Customer
Support, ITIL, EAI (Enterprise Integration Application), Portals, PLC (Product Lifecycle
Collaboration -Windchill), and SAN.
Sell, maintain and manage funnel for a 3-state territory generating $8+ million revenue.
Proactively devised a lead generation program that increased revenue by 10%
EXPERIENCE:
Hewlett-Packard Company - Englewood, CO 6/00 – Present HP Services Division
Manufacturer and Services provider for business and consumer.
Global Technology Services- Strategic Procurement Manager 10/09 – present
Develop global initiatives to manage supply base generating efficiencies and cost savings.
Technical Services Category Business Relationship Manager 11/08 – 9/09
Align with the business and execute global labor and cost savings strategies in the Americas region.
( US/Canada/LAC)
Americas Labor Category Manager 01/08- 10/08
Responsible for executing strategies, creating framework for subcontracted labor in the Americas.
Develop and manage regional supplier relationships that do not warrant global status.
Subcontract Manager/ Purchasing Manager 9/03- 12/07
Business and procurement support of subcontract components of complex HP Services customer
proposals/bids, from opportunity creation through implementation and delivery; supplier sourcing,
qualification, bid evaluation, and award.
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Principal Consultant 6/00 – 8/03 Business development for 3 state area selling HP Outsourcing,
Technical and Consulting Services. Work with customers at CxO level in trusted advisor capacity to
address business needs and provide solutions. Quota carrying position.
Resource Support Associates Englewood, Colorado 8/96- 3/00
Consulting Services provider for ERP, e-Business and IT Infrastructure Solutions.
Director Professional Services 11/99 - 3/00 Manage Consultant staff of 225 delivery employees,
develop, evaluate performance and oversee overall operations.
Practice Director 1/99-11/99 Manage national operations for consulting business. P/L
responsibility, Exceeded operational Sales, P/L targets by 32%. Business development, budget
preparation/control, develop strategies, staffing, measure quality, client/consultant satisfaction, and
market/product development.
Consulting Manager - 3/98 - 1/99 Manage consultant staff, oversee all client project engagements.
Senior Consultant 8/96-3/98 Configure, implement, and optimize ERP software at client sites.
Work as Project Manager to assist in directing clients with all phases of project implementation,
software development, conversion and enhancement. Perform business process analysis, gap
analysis and recommend solutions.
Eaton Technologies, Eaton Rapids Michigan 1/95- 7/96 (transfer)
Manufacturer of Automotive Power Seat Motors and Recoil Starters for small engine industry.
Management Information Systems Manager - Directed the IT department, also acted as ERP
Project Manager, position reported directly to the company President.
Schlegel Corporation Rochester, New York 9/91 - 12/94
Manufacturer and Supplier of Tier 1 Automotive Seals, Building / Construction Products, and Office Equipment Product
Components.
Manufacturing Systems Manager – Determined systems needs and established direction for future
system enhancements. Participated in low cost producer initiatives to improve overall quality and
service. Implement Systems changes resulted in improved operational efficiencies and reduced cost.
Rotelcom/RCI, (Global Crossings) Rochester, New York 4/89-4/91
Telecommunications Product/Service provider of Switches and Long Distance Telephone Service.
Purchasing Manager – Manage all aspects of Purchasing department
Schlegel Corporation Rochester, New York 4/78 - 4/89 Materials Management Positions to include:
Technical Buyer, Sole interface between suppliers and internal engineering, quality and production
departments. Inventory Control Supervisor - Managed a staff of 5 to control $8 million of
inventory. Senior Production Planner/Inventory Analyst - Coordinated the activities of 5
production planners to establish short/long production, forecast analysis, inventory and capacity
plans.
TECHNOLOGY SUMMARY: ERP/MRP/CRM/SCM applications Baan Triton/IV/Series/ERP, NCR
IMCSII, ASK MANMAN, MM3000, McCormick Dodge, Baan Front Office, Oracle, SAP, Siebel CRM.
Management knowledge of middleware/EAI, relational database, 3-tier architecture, and ITIL
methodologies, e -Business, architecture, integration, migration techniques, and operating systems.
Article III. EDUCATION/TRAINING B.S., Production Management - Rochester
Institute of Technology
Completion of MIT's Integrated Supply Chain Management Class.
Attended The Business Edge Financial Analysis Training
Involved in numerous Quality and Process/Continuous Improvement initiatives related to Six
Sigma, ISO 9000, Lean Manufacturing, JIT, SPC, TQM, and Cell Manufacturing.
Richard Indovina 303-***-**** ********@*******.***
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Lifetime C.P.M. from National Association of Purchasing Management (I.S.M.)
Certified C.P.I.M. member of APICS American Production Inventory Control Society
Attended Executive and Competitive Selling Process - Advanced Strategies
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