Christopher L. Brigham
**** *********** ***** * 408-***-****
San Jose, California 95128 ****@*******.*** C 408-***-****
Summary
A perceptive, dedicated, and resourceful operations, manufacturing,
supply chain and quality assurance executive with extensive experience
in operations, sourcing, new product introduction, quality/reliability
and inventory management. Understands the big picture and maintains
knowledge of all aspects of the business.
. Major strengths in supply chain management, fabless/offshore
transfer/manufacturing, sourcing and supplier management, product
qualification, and reliability/design verification testing and
failure analysis.
. Extensive knowledge and experience in Asian manufacturing and
sourcing, production transfers from the USA to Asia; both from a
culture and cost savings basis.
. Highly skilled in MRP, supply chain, information systems, stress
test methodologies, and facilities management.
. Develops strong purchasing, planning, product engineering,
quality, reliability, test, and document management system
functions in start-up environments.
. Successfully implements programs that result in achieving top
ranking for quality, delivery, and service to key customers.
Analytical and pragmatic, a stabilizing force in the face of stretch
goals, new challenges, and inevitable change. A diplomatic team
player who works well with others and independently. An expert
problem solver who identifies and resolves key issues. Delivers
tangible contributions that elevate business performance to new
levels.
Experience
JDSU, Inc., San Jose, California
Director, Manufacturing Engineering, Operations and Quality 2007-Present
Overhauled, re-established, staffed, developed, and managed a world class
manufacturing engineering and operations functions; as well as
Quality/Reliability/FA functions for an American based commercial laser
business (consisting of both Power Supplies, Boards, Solid State, and Gas
commercial/industrial lasers). Dramatically reduced customer return rates,
secured and selected Thailand based CM, transferred all back end
manufacturing/operations while reducing overhead and greatly improving
customer satisfaction.
. Identified, secured and established Thailand based manufacturing
operations and supply chain thereby reducing overall costs by greater
then 40%.
. Reduced customer return rates; both DOA and Warranty from greater than
18% to less then 5% while enhancing customer satisfaction and improving
the bottom line.
. Staffed and established Quality, Product, Process, Manufacturing
Engineering, and Failure Analysis functions
. Contracted and established capacity to handle > $100 million in revenue
for FY2009, and $150 million in FY2009
. Qualified, Characterized, and released to production highly complex
Solid-State commercial lasers from established California based
manufacturing and test to 100% Thailand based production.
G2 Microsystems, Inc., San Jose, California
Vice President, Operations and Quality 2006-2007
Established, staffed, developed, and managed manufacturing and operations
functions for an Australian based RF Wireless Active SOC Semiconductor and
Wireless RFID Tag Company. Secured and built-out US facilities, IT
infrastructure, sourced and selected global supply chain for SOC RF CMOS
Semiconductors, as well as reference hardware and complex high end RFID
Active Reference Tags.
. Secured and established Asia based manufacturing supply chain and
thereby reduced overall cost by 40%.
. Built and contracted capacity to handle > $10 million in revenue for
FY2008, and $30 million in FY2009
. Installed logistics and supply tracking scheme eliminating overhead and
the need for outsourced MRP
. Qualified, Characterized, and released to production SOC RF CMOS
Semiconductors and Tags ahead of schedule.
. Recruited an outstanding RF Test and Reference Hardware team to generate
future tag and reference hardware builds; as well as a much more
efficient and economical electrical test platform.
Infineon Technologies, Inc., San Jose, California (formerly Siemens
Microelectronics)
Senior Director, Quality Management 2004-2006
Served as Senior Director for a $2 billion Memory, Communications,
Wireless, Microcontroller, Discrete and Power Semiconductor provider in the
North American region. Responsible for corporate process improvements
leading to improved customer satisfaction and increased revenue in the
Automotive, Communications, Computing, Wireless and Industrial market
segments, as well as EMS and Distribution channels. Directed an
organization of over 30 with annual budget of $8 million. Accountable for
full technical and customer interface and management.
. Established U.S. based failure analysis capabilities effecting improved
customer response time by 48%
. Enabled ISO/TS-16949 registration for all North American facilities
exceeding customer requirements and expectations with historically few
minor deviations.
. Rebuilt and reorganized the Quality management team and directed new
customer-focused initiatives to support business growth for the entire
North American organization.
. Led various domestic and international teams to develop and implement
process improvements in Logistics, Quality, Marketing, Sales and
manufacturing, increasing productivity by > 20%
. Increased Infineon Technologies' quality customer satisfaction ratings
by > 8% in the most recent customer survey during times of increasing
customer production changes and challenges as well as corporate
reorganizations.
Management Consulting 2003-2004
Provided general management consulting with emphasis on setting up and
reengineering operations and quality functions. Created and managed
subcontract relationships, including sourcing. Performed on site general,
engineering, operations and program management. Acted in operations
turnarounds. Conducted organizational development as well as quality
management and customer interfacing, including ISO/QS-9000 assessments.
Silicon Bandwidth, San Jose, California
Vice President, Operations and Quality 2001-2003
Established and developed all aspects of corporate manufacturing operations
functions, including supply chain management, quality and reliability.
Identified and established quick-turn and high-volume manufacturing
partners to build high-performance optoelectronic and passive interconnect
products.
. Established global supplier partnerships for developing and
manufacturing complex, high-density, high-speed optoelectronic and
semiconductor connectors and packages.
. Established unique partnerships for rapid commercialization of new
technology and products.
. Implemented quality assurance scheme, purchasing, planning, operations
and product management/introduction.
. Drove towards fabless turn-key model to better leverage global
partnerships.
. Achieved and maintained 100% PTS for past five quarters.
Hifn Inc., Los Gatos, California
Vice President, Operations and Quality 1997-2001
Established, staffed, developed, and managed corporate manufacturing,
IS/IT, planning, supplier management, inventory control, quality and
reliability function with responsibility for semiconductor hardware,
software, board products involving data compression and encryption ASIC
network processors, systems, and software for networking marketplace.
. Pioneered supplier partnerships for developing and manufacturing complex
ASIC network security/compression processors. Secured and quadrupled
facilities, installed MRP and Information systems, staffed and ramped
production while reducing overall time to market and product cost by
over 50%.
. Designed and implemented hardware quality assurance, reliability,
failure analysis, corrective action, IS/IT, facilities, purchasing,
planning, operations and product management/introduction functions.
. Served as total quality evangelist for Hifn.
. Developed and implemented strategic plans to meet direct OEM product
delivery and quality goals. Improved Performance to Schedule (PTS) from
80% to over 98%.
. Established document control and cross-functional processes and build of
materials. Developed network based EDM system for archival, control,
and retrieval of all documentation.
Samsung Microwave Semiconductor, Milpitas, California
Senior Manager 1996-1997
Created, developed, and managed worldwide manufacturing organization
ranging from assembly, manufacturing, inventory control, facilities,
purchasing, information systems, quality, and reliability. Held
responsibility for all Gallium Arsenide (GaAs) Microwave Products.
. Reengineered and established entire functions, manufacturing and
assembly, purchasing, information systems, quality, reliability and
document control.
. Implemented metrics to quality for all areas. Improved overall
efficiency by over 50%.
. Implemented qualification procedures and methodology for all products
and processes.
. Redefined commercial/ISO-based document control system. Positioned
division for easy registration to QS-9000.
Quality Semiconductor, Santa Clara, California
Director, Quality and Reliability 1993-1996
Created, developed, and managed worldwide corporate quality and reliability
function with responsibility for all semiconductor products. Recruited,
trained, and established formal quality, reliability, and failure analysis
organization in start-up environment.
. Developed and implemented quality metrics to measure quality and
reliability levels for all critical manufacturing areas. Reduced
outgoing quality levels by more than 200%.
. Established and implemented formal supplier auditing program and
attained over 99% lot acceptance from fabrication and package assembly
and test partners in just 14 months.
. Implemented formal failure analysis capability internally and reduced
turnaround time from over 35 days to less than nine days.
. Achieved 100% compliance with all DESC military requirements.
Additional Experience
Cypress Semiconductor, San Jose, California, Quality Director, 1990-
1993. Established and directed corporate quality activities. Managed
18 individuals with four direct reports and $2,000,000 budget.
Reduced customer return rate from over 5% to less than 1% in fewer
than two years. Reduced outgoing quality problems by more than 300%
from over 350 ppm to less than 100 ppm. Achieved system compliance
with ECCB, DESC, STACK, and ISO-9000.
Siliconix Incorporated, Santa Clara, California, Manager, Quality and
Reliability, 1989-1990. Managed worldwide quality/reliability
functions for CMOS, BiCMOS, and MOSPOWER semiconductor devices.
Oversaw 31 individuals with $2,000,000 budget. Led quality,
reliability, and analytical services. Accountable for customer
interface/presentations, quality data reporting, failure analysis and
tracking, stress testing, document control and specification review.
Signetics Company/Philips, Sunnyvale, California, Manager, Quality and
Reliability Assurance, 1980-1989. Managed group responsible for
quality and reliability in supplying custom, semi-custom, and standard
ICs, Bipolar and MOS technologies. Directed initiative that resulted
in being ranked number one for quality, delivery and service to GM-
Delco Electronics. Obtained Ford's Q1 status, and Chrysler's
preferred supplier status.
Section Manager, Quality and Reliability Assurance (Concurrent, 1985).
Held responsibility for quality and reliability of products supplied
to all automotive customers, including GM-Delco Electronics, Ford
Motor Company, and Chrysler/Acustar.
Fairchild Test Systems Group (Sentinal), Santa Clara, California,
Reliability and Quality Assurance Engineer, 1979-1980. Accountable
for quality assurance, including supplier tracking, rating, and
auditing. Performed trend analysis, implemented data collection
systems with statistical analysis, and developed workmanship standards
and quality assurance manual.
Motorola Automotive Products Division, Arcade, New York, Quality
Engineer, 1977-1979. Provided technical and administrative support to
development engineering team in bringing new microprocessor-based
products into high-volume production. Held responsibility for design,
development, and implementation of entire quality programs.
Education
Rochester Institute of Technology, Rochester, New York
B.S., Electrical Engineering Technology, 1978
Affiliations
Co-Chair, JEDEC/IPC Joint Task Force, JC14.1
Senior Representative, JEDEC/EIA JC-14, JC14.1, JC-14.3 Committees
Senior Member, Semiconductor Assembly Council (SAC)
Senior Member, American Society for Quality Control
Member, Institute of Electrical and Electronics Engineers