Project Manager Customer Service
Resume:
Christopher S. Bailey
Chattanooga, TN 37409
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OBJECTIVE
To obtain a professional position in a field where I can utilize my
education and work experience to become a successful member of a reputable
organization.
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EMPLOYMENT HISTORY
1/2008-Present Home Theater Specialist HHGregg,
Chattanooga, TN
Trained in customer service and home theater sales
Developed proficiency in understanding and foreseeing customer needs and
closing sales
Designed practical custom systems for complex home theater layouts and
floor plans
Participated in extensive, ongoing technology and product training
1/2007-7/2007 Investigative Associate Capital One, Salt
Lake City, UT
Solved customer billing issues and investigated claims of potential fraud
Implemented five separate archiving and computer processing applications
Followed strict protocol to ensure privacy and security on customer
information
10/2005-1/2007 Sales Representative/ Inspired Finishes,
Douglasville, GA
Project Manager
Met with potential clients and developed project scope and pricing
Provided on-site project management
Trained in industry materials and job expenditures
6/2000-10/2005 Jr. Project Manager Eastern Mechanical
Contractors,
Norcross, GA
Assisted Project Manager
Trained to estimate job expenditures
Received two years training in field with tools and equipment
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EDUCATION
8/2006-5/2007 Radiology Program West Central
Technical College,
Douglasville, GA
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KEY COMPETENCIES
Customer Service
Customer Acquisition
Public Speaking
Complaint Handling
Consultative Sales
Contact this candidate