Customer Service Data Entry

gabrielle a. barber

**** *** ****** *** *****, CA 94024 206-***-****

***********@*****.***

Objective

Position in technical writing and editing

Skills Profile

Extensive media, writing, editing, research and reference

experience

Experience with taxonomies, metadata, controlled vocabularies and

classification

Online and print content publishing and editing; headline

writing; layout and design

Customer service and client relations

Microsoft Office Suite, Adobe Creative Suite, XMetal, oXygen,

CSS, HTML, XML, SQL, FTP, data entry

Secretary, sALA: student chapter of the American Library

Association; editor, The Silverfish: student newsletter of The

Information School, University of Washington

Employment History

Student Technician, Special Collections, University of Washington

Seattle, WA

Archive, document and tag historical photographs and print

documents; assist in finding-aid creation using XML; sort and

record information and metadata related to archival material;

upload information to database for display in UW online catalog

and directory

Intern, The American Library in Paris

Paris, France

Record and archive historical documents; create finding aid;

record metadata attached to archival material; catalog documents

according to content; maintain archival records; assist in

day-to-day library operations

Wire Editor, The San Francisco Examiner

San Francisco, CA

Budget, edit and produce content and images for three editions of

300,000+ circulation daily print and online publication; present

daily news and image lineup to managerial staff; coordinate with

editorial and management staff to ensure accurate and timely

production; write eye-catching headlines and text; edit content

for accuracy; design news pages; proofread and fact-check

material; manage reporter relations; communicate with national

bureau to ensure publication consistency

Desktop Publishing Consultant, WASSER Studios

Seattle, WA

Edit, design and QA technical documents for print and online

publication; coordinate with production team to ensure accuracy

and adhere to client standards; communicate effectively with

staff and management team to produce high-quality manuals,

documents and other items for print production and translation

into 20 languages

Education

Master of Library and Information Science: University of

Washington, March 2010

Bachelor of Arts, Journalism and Communications, Political

Science: University of Oregon, 2003

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