PROFILE
I have a progressive career reflecting experience in the High Tech, Medical
Devices and professional service industries. My skills remain on the
leading edge, driving business through marketing, customer relations and
product training to increase corporate revenue and profitability. I am well
spoken and organized with a track record that demonstrates quality, self-
motivation, creativity and initiative to achieve personal and corporate
goals.
.
SKILLS
. Excellent marketing management skills
. Extensive professional training in the areas of elearning, and
Learning Management Systems
. Program Management skills focusing on selling skill techniques
. Strong Customer Relationship skills fostering Corporate Goals
PROFESSIONAL EXPERIENCE
TRAINING PROGRAM MANAGER - Gyrus ACMI, April 2002 - November 2007
Gyrus ACMI is a medical device company dedicated to minimally invasive
therapy in Endoscopy.
. Managed and maintained content for the Home Study Program.
. Managed and maintained content for the 10-week Regional Field Training
Program.
. Managed all Regional Field Trainers and New Sales Associates through the
New Hire Field Training Program.
. Assisted in Development of fiscal budget.
. Monitored and approved departmental spending.
. Developed and implement instructional curriculum methods, traditional and
eLearning training assessment, evaluation, delivery, facilitation, and
web-based/virtual training programs.
. Managed and developed quarterly 2-week sales training school.
. Managed preceptorship program for office based BPH technologies of a
$700k product line.
. Supported execution of residents' skill workshops.
. Collected, monitored and analyzed feedback from training modules.
. Developed effective feedback instruments; lessons learned and
questionnaires.
. Clinical environment experience related to sales call support, and hands-
on wet lab preparation.
. Supported the North America sales force with all O.R. certifications and
documentation.
MARKETING SPECIALIST - DiaLogos, Inc., February 2001 - November 2001
DiaLogos was a start-up company focusing on customer relation management
primarily emarketing
. Coordinated all editorial interviews and tours with key players.
. Worked with sales team to track and generate leads.
. Assisted with marketing materials; direct mail pieces, e-mail campaigns,
partner collateral.
MARKETING SPECIALIST - MetroNexus, October 1999 - October 2000
MetroNexus is a global powerhouse company focusing on the telecommunication
industry.
. Managed a comprehensive marketing campaign focusing on corporate branding
with external and internal resources
. Managed all phases coordinating tradeshows and conferences both domestic
and International
. Developed and maintained customer database
. Developed and managed the execution of marketing plans controlling costs
and budget
MARKETING SPECIALIST - Graphic Solutions, February 1999 - September 1999
Graphic Solutions is a privately owned business focusing on graphic design
for the boating industry.
. Implemented collateral materials using direct response advertisements in
print media and radio.
. Generated new and potential customers through direct marketing call
center
. Developed web-site informational-structure
MARKETING/SALES ASSISTANT - Hubbard ISA, June 1997 - May 1998
Hubbard ISA is a world leader in the development and marketing of broiler
breeder stock.
. Collaborated with external agencies in the production of collateral
materials
. Organized and coordinated annual International Trade shows
. Process all accounts payables generated by the Chattanooga office
MARKETING ASSISTANT- Bronner Slosberg Humprey, October 1990 - December 1993
Bronner Slosbery Humphrey was a well renowned direct advertising agency
that has since gone public and is known today as Digitas.
. Performing various activities directly and indirectly related to the
production of Direct Marketing material for the AT&T Consumer Calling
Card and AT&T Universal Card Services programs
. Formulating and updating budget costs, designing charts/graphs for
various client presentations with extensive use of the Macintosh
. Heavy customer contact in fostering a strong client relationship
EDUCATION
Associates Degree - Fisher College
Major: Marketing
University of Phoenix - Classes focusing on Business Management
SPECIAL COURSES AND/OR TRAINING
. Steve Covey Motivational course - 1998
. Dale Carnegie Sales and Communication course - March 1999 - May 1999
. Consultative selling skills, Endoscopic procedures & product applications
- 2003
. OR protocols, HIPAA and, Blood borne Pathogens training - 2003 - 2007