Sales High School

Ira Spann

**** *********** ******

Virginia Beach, VA 23453

Home 832-***-****, *******@*****.***

Objective To obtain a position where my experience, knowledge, and education can be utilized to successfully

contribute to the mission of an organization.

Education

Some coursework completed Pasadena, TX

San Jacinto College

High School Diploma Houston, TX

Clear Lake High School Graduation Date: May, 2001

Work Experience

Deskside Support Representative

IBM, Houston, TX February 2007-Present

*Assignments with BP, Kohl’s, WaMu, Dillard’s, Hilton Hotels

1Team leader for every major project while hired

2Uninstalled, installed, and upgraded point of sales, workstations, and peripherals

3Troubleshot and repaired point of sales and workstations

4Installed software on point of sales and workstations

Computer Technician

Independent Contractor, Chicago IL June 2002 - June 2005

1Worked as an independent contractor

2Upgraded computer operating software

3Troubleshot and fixed computer issues

4Installed software on multiple computer systems

5Assisted in setting up home and small office networks

Data Entry Clerk

United Postal Service, Houston, TX August 2001 – April 2002

1Entered data in the companies system regarding packages

2Assisted workers with processing and lifting packages

3Labeled packages according to how they were shipped

Furniture Deliver/Cashier

Dreams Discount Furniture, Houston, TX September 2000- August 2001

1Helped customers with the selection of their furniture

2Handled money transactions from customers

3Delivered Customers furniture to destination

Computer Skills

1Strong Knowledge of Microsoft Windows 9x/2000/XP/Vista

2Efficient in Microsoft Windows Mobile Operating Software

3Efficient in Microsoft Office

4Experienced with Adobe Software

5Experienced in configuring networks

6Experienced in Microsoft SQL

References available upon Request

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