Quality Assurance Project
Resume:
Tushar Patel
Monroe Township, NJ 08831
************@*****.***
SUMMARY
Seasoned Business Systems Analyst specializing in Information Technology with over 10 years experience in all
phases of Software Development Life Cycle with a focus on Application Development, System Implementation,
Data Conversion and Quality Assurance. Proven track record of delivering on complex initiatives to agreed time,
quality, and budget specifications from project initiation through deployment using proven industry standard
project management practices.
EXPERIENCE
INTUIT, Mountain View, CA
2002- 2009
Senior Implementation Consultant
Managed or personally conducted the successful delivery of over 250 end-to-end system implementations of MRI,
an industry leading property management software solution used by the multi-family housing industry. Core
modules implemented include both windows and web versions of General Ledger, Accounts Payables, Residential
Management, Affordable Housing, Facilities Management, Advanced User Security and Application Toolkit. Core
duties included:
• Strategic assessment of client requirements, development of solution recommendations, and documentation of
requirements necessary to create and execute project plans.
• Provided clients and steering committee with regular communications which facilitated the processes around
assessing project risks and issues, change requests, and best practice recommendations.
• Conducted successful reengineering of Chart of Accounts; invoice entry and payment processing; lease
administration; billings of rents, and month/year-end financial reporting
• Gathered business requirements/definitions and created custom designed financial formats in accordance with
GAAP and industry standards (e.g. Balance, Income Statements, Cash Flows, Rent Rolls).
• Migration/conversion of client data using advanced SQL, Excel, and MS Access techniques
• Attained and deployed technical expertise on import/export functionality for Lockbox, Positive Pay, Utility
Billing, Cleared Checks, TRACs and AP-1099 exports. Successful implementations generated substantial
savings for clients while also generating incremental revenue for the company.
• Specialized in the creation and execution of customized user training programs. This includes the creation of
custom end-user documentation and delivery of train-the-trainer sessions.
• Successfully completed SHCM (Specialist in Housing Credit Management) program from NAHMA.
Currently pursuing PMP certification via Kaplan.
PRUDENTIAL SECURITIES, New York, NY 2000 –
2001
Senior Business Systems Analyst
Assumed a liaison role between financial advisors and system developers with the responsibility of identifying,
analyzing, and translating functional needs into detailed business requirements and system specifications.
• Responsible for the successful execution of business requirement definition, data modeling, conceptual system
design, development, testing, and post audit of internal financial systems.
• Responsible for various testing processes (unit, component, UAT, stress, and performance testing) on a wide
variety of client/server, mainframe, and web-based equity trading systems using both manual and automated
testing techniques.
• Software tested includes - "Boss3000" (Prudential Securities web-based Online Trading System for Financial
Advisors), PeopleSoft Financials, ACT! for Notes v2.0.
• Interacted with financial advisors, clients, and application designers to gather business requirements to enable
futures and futures options trading capability within the Boss3000 platform. Also responsible for the testing
and implementation of software upgrades that were necessitated due to changes in SEC regulations effecting
equity and option trading (decimalization, T+3, and changes in client consent requirements).
• Conducted training classes to help end users familiarize themselves with new/modified trading systems.
RAYMOND JAMES FINANCIAL, New York, NY 1997- 1999
Financial Advisor
• Money Management for a variety of individual and institutional investors.
• Utilized computer technologies to run stock screens and update client's files.
• Attained Series 7 & 63 certification
EDUCATION
Rutgers University, Newark, NJ
BA in Finance
TECHNICAL SKILLS
MRI, SQL Server, Peoplesoft Financials, Crystal Reports, MS Project, Visio, SQA Robot, Winrunner, PVCS –
Changeman, MS Office
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