Engineer Software

Location:

Seattle, WA, 98133

Posted:

March 09, 2010

Contact this candidate

Resume:

DALE F. HOLMES

***** ******* *** *

Phone: 206-***-****

Shoreline, WA 98133

***********@*******.***

Summary

Dependable systems engineer with proven expertise in enterprise server and

workstation IT operations including project management. Experienced in all

operation procedures and ITIL standards for client servers/microcomputers

on Microsoft windows/Unix systems. Certificate recently completed for SQL

Server 2008 Business Intelligence in December 2009.

Certifications: MCSA Windows Server 2003-08, A+, Network+, Security+

Professional Experience

Microsoft Redmond, WA

July 2007- Sept 2009

Systems Engineer (FTE) Windows Server 2003-08

* Processed UTS ticket requests of scripted variables using SQL server

for advanced analytics

for clients and publishers. Processed datapassback and advanced

analytics autofeed tickets

for vendors. Enterprise datacenter expert for server nodes, and head

nodes for DPB team.

* Use of Windows Server 2003-2008 and SCOM to identify key support

processes and

troubleshooting procedures for daily Microsoft Advertising ROI

conversion snapshots.

* Built and configured approximately 800-900 HP servers (460c) using

ADS, HP smartstart

software for new GFS datacenter migration, resulting in a 50%

improvement of pvm

snapshot run time data for publishers and clients.

* Monitored datacenter server operations using HP system insight

management to provide

analysis and implement corrective action(s) as needed. Supported 25

datacenter racks (48U).

* Maintained standard configuration of servers in each cluster group,

drive size, registry entries

user groups, patches, and file shares. Configured Active Directory

accounts as needed.

* Installed network switches, HP blade enclosures, HP servers, fans,

pdu's, and maintained

fiber HBA connections within Seattle datacenter as required.

aQuantive /Atlas Seattle, WA

March 2007-July 2007

Operations Engineer (FTE)

* Administrated and maintained all hardware/software for WARP/PVM

servers (1,500)

within Seattle, Boston, and Washington, DC datacenters using Windows

Server 2003.

* Authored datacenter internal logistics site using MS Visio for

warp/pvm, Ad serving,

SAN, and networking groups.

* Replaced HBA cards, swapped motherboards, fans, and performed memory

upgrades

for all server clusters, fileservers, and headnodes, under PVM/WARP

responsibility.

Sensitech Inc. Redmond, WA

Nov 2006-Feb 2007

Systems Administrator (Contract position)

* Set up and support of all hardware and software workstations for

new/current users.

* Analyzed tier 2 and 3 issues, then escalated for services to be

rendered for software

and hardware resolution. Created file shares, migrated data and

performed security audits.

* Served as local server administrator. Maintained time, backup, and

file servers as needed.

Installed new domain servers and migrated local workstations to new

operating system.

* Maintained data security procedures and protected systems from

inadvertent access.

Performed primary help desk roll for system builds, updates, and new

applications.

Dale Holmes

Page Two

CliniTech Information Resources Everett, WA

August 2006-Nov 2006

Information Systems Specialist (Contract position)

* Performed all procedures for set-up and expiration of user

workstations.

* Maintained data security procedures and protected systems from

inadvertant access or

compromise. Used Remote Desktop for user troubleshooting procedures

as needed.

* Performed support role for network connectivity, application use, and

programming as

needed. Monitored or captured data, analyzed and identified problem

areas to provide

corrective action.

Cingular Wireless Bothell, WA

March 2006-August 2006

Internal Resource Technician (Contract position)

* Provided support for incoming calls from internal users to provide

corrective action

as needed for software and hardware issues.

* Installed and configured desktop workstations, servers, and

LAN/WAN/VPN network

connections. Performed problem analysis for resolution, or

escalation.

* Migrated MS Exchange server from old system to new configuration.

Assisted with

application software, VPN, e-mail migration, blackberry connections,

and remote access.

NEC, Inc. Seattle, WA

2005-2006

Wireless Field Technician (After hours Contract position)

* Installed WAN/LAN network communications equipment. Access points,

MOT/Scanners

and application software in retail locations as needed.

* Configured server and scanners for production, tested connections for

all network access.

Merit Financial Kirkland,WA

Sept 2005-Jan 2006

Information Systems Technician (FTE)

* Installed workstation hardware and software, configured devices,

monitored help desk,

serviced PBX telecom equipment, and provided user support for

security and applications.

* Performed repair and support for hardware and software throughout

Merit Financial.

Maintained printers, scanners, copiers, audio visual, and fax

equipment as needed.

Virginia Mason Medical Center Seattle,WA

1990-2005

Systems Analyst Programmer II (FTE)

* Managed portal imaging (PACS) software on a daily basis for radiation

therapy.

* Interacted with customers, vendors, and management, and determined

system requirements

for existing and proposed operations.

* Managed inventory, planned resources, and ordered capital purchases

for department and

Virginia Mason Cancer Institute.

* Installed applications, facilitated training, using micro-computer

metaframe based software

for radiation oncology. Frequent use of Impac viewstation, multi-

access, IDX and GE

software.

Dale Holmes

Page Three

Computer Skills

MS Office WAN/LAN Networks

SQL Server 2005/2008

VPN HP System Management

SAN

Windows Server 03-08 PC Hardware Active