Manager Project

Rosa Portocarrero

954-***-**** - ****.************@*****.***

**** ** ***** ***** ***. B - Boca Raton, FL 33433

Professional Summary

* ***** ** ********** ** Software Development Industry, working in different

roles: Business Analyst and QA Manager with excellent understanding of

different SDLC methodologies such as Waterfall, Scrum, Agile.

Experience with requirements gathering, documentation, hands-on detailed

Systems and data modeling.

Experience in testing, debugging, test management and quality assurance.

Experience implementing solutions from coordinating production implementation

efforts with end users and IT and develop User Documentation and Training

material.

Experience analyzing and testing:

Web based applications that are developed using C#, Java, Java Script, HTML,

PHP and Flash with interaction of different IIS, Apache and Biztalk., Web

Portals and Ecommerce sites.

Win32 applications with and without interaction of Citrix where the

applications are developed using Visual Basic and C.

"Heavy regulated" applications (Banking and Financial Aid industries).

Experience building a QA team, implementing processes and SLAs.

Experience with resource management, work load and mentoring.

Effectively managed onsite and offshore Development and QA teams to meet very

aggressive timelines.

Excellent interpersonal, business and team-player skills.

Deliver strong project management skills in team building, resource

allocations, analysis, needs assessment, and defects management.

Education & Personal

Systems Engineer, Universidad Peruana de Ciencias Aplicadas (UPC) Lima - Peru

(1995 - 2001)

Other Studies:

Kaplan Continue Education: Project Management, 2009

QA Institute - USA: Web Testing, 2007

Business School - ESAN: E-Mailing and E-Marketing, 2004

Fluent in English and Spanish.

Career History

KAPLAN UNIVERSITY - Florida, US (June 2008 - Present)

IT Business Analyst

Member of a partnership project (Kaplan - Campus Management): Springboard to

automate manual processes utilizing "Agile" methodology (extreme programming).

Actively participated on sprint debriefings (30 days duration) and presented

to other internal groups and Steak holders.

Work directly with Project and Program Manager to create project plan and

estimate project deliverables and milestones.

Work directly with the development team to ensure business requirements are

achievable

Work directly with the business knowledge experts to understand business

needs, issues and challenges.

Perform live demos to stake holders and executive management.

Responsible to generate System Requirement Specification documentation.

Utilize Enterprise Architecture software to create requirements and use cases.

Develop, execute and review narrative test plans, test cases, test scripts.

Hands-on functional and integration testing.

MOTIONPOINT CORPORATION - Florida, US (October 2005 - June 2008)

Quality Assurance Manager

Recruited to this 5 year old Translation startup to build the entire QA

Department and establish the QA Methodology, SLAs between different

departments, Productivity indicators.

Interfaced with senior executive team on strategic initiatives; aligned

technology with corporate vision

Effectively managed the QA team (5 staff) for all projects/releases that

included analysis, troubleshooting and resolution of issues or questions.

Responsible for hiring, training, mentoring, evaluating, planning projects,

assigning tasks, resource analysis, and providing final review/sign-off of

testing efforts.

Responsible of the requirement analysis and quality control of the translated

websites generated for multiple clients.

Responsible of the user experience and functionality provided on the

translated websites to World-Wide companies.

Development of test methodologies and test strategies for more than 100

different clients.

Implement QA processes and Bug Tracking tool.

Manage workload of the QA team. Distribute projects accordingly to QA Analysts

experience.

Interact with Project Management team and other organizations in the

responsible areas to drive functional, load, performance, stress, and

scalability tests as required.

Assist project teams with test strategy and provide leadership to QA members.

Coordinated all test activities for all new releases.

BANCO DE CREDITO DEL PERU (BCP) - Lima, Per (April 2002 - May 2005)

IT Business Analyst

Perform full software development life-cycle business analysis tasks.

Work with Framework team based on OS900 applications, and also with Channels

(Web-banking, ATM, Teller, IVR, and the backend processing teams)

Interact with upper level management and different channels teams to define

project requirements, design, testing, and training.

Participate in the project to implement CMMi and the bank got certified with

level 3.

Analyze, document and made recommendations for changes to existing and new

business processes.

Understand the business needs and assist upper Management in translating these

into technical requirements.

Coordinate system implementation with different Development teams, QA teams

and Support groups and process owners.

Participate in QA testing of new functionality of systems.

Manage and participated in short and long-term projects.

Document user manual, training guides, and performed initial and on-going

training as necessary to local users and also traveled to Bolivia franchises

to train.

Participate in project team meetings with stakeholders and business partners

to discuss issues, direction and implementation strategies and to solicit new

viewpoints.

Managed multiple projects and changing priorities.

ILATIN HOLDINGS, Ad2win.com - Lima, Per (March 2000 - March 2002)

IT Business Analyst

Business Systems Analyst dedicated to implement the new framework of Internet

advertisement by using Accipiter (ad-manager).

Create and maintain business requirements and review Functional

Specifications.

Implements processes and tools needed to effectively manage production of

vertical offers.

Develops and implements quality control processes to assure Trafficking

provides the highest levels of service to both internal and external clients.

Responsible to document, track, report and escalate project issues and testing

defects to their resolution.

Coordinate resources necessary to achieve project objectives and deliverables

for the design, testing and implementation of business systems and processes.

Coordinate Functionality and Integration testing efforts with Offshore Team.

Technical Experience

Experience analyzing and testing applications with different versions in where

it is required to use Microsoft Visual Studio Team Foundation System.

Ability to write and execute SQL and MySQL queries to perform Functional Test,

troubleshooting and/or extract data for reports.

Experience writing Use Cases and Test Cases using Enterprise Architect,

Rational Rose and MS-Visio.

Experience creating testing documentation that compliment test plan, test

strategy and test cases: Business Flow Diagram, Data Flow Diagram, Activity

and State Diagram,

Familiarity with XML and HTML files/editors.

References available upon request

Contact this candidate