Management Engineer
Resume:
CHARLES L. LACROIX
***** ****** *****, ******, ******* 32736
Mobile: 210-***-**** Email:
abm7at@r.postjobfree.com
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SENIOR EXECUTIVE
With a 29 Year Track Record of Success Delivering Profit-Driven Solutions
for AT&T Wireless, Sprint PCS, Verizon Wireless, Cellular One and Other
Wireless Carriers, Core areas of expertise include:
- Construction Management - Regulatory Compliance - Lease
Management
- Site Acquisition - Due Diligence - Customer Care
- Site Engineering - Operations Management - Equipment
Procurement
- Standards / Policies / Procedures - Wireless Architecture -
Profit and Loss Management
- Program & Project Management - Process Improvement -
Vendor & Contract Negotiations
- Budget Creation & Management - Human Resources -
Finance / Accounting
- RF Performance & Engineering - Maintenance Management -
Risk Assessment
- Site Development / Construction - Launch Experience -
Proforma Analysis
- Wireless Strategy, Execution, Delivery - NOC Management -
Organizational Design & Restructuring
- Retail, Kiosk, Reseller Management - Business Development
- General Management
- VoIP Integration and Management - Sales and Marketing
- IT and Engineering Management
- CDMA / GSM / WIFI / IDEN - 3G / EVDO / GPRS / UMTS -
Lucent/Nortel/Motorola/Ericsson/Nokia
PROFESSIONAL EXPERIENCE
AVIAN WIRELESS LLC. - Longmont, CO.
> Chief Executive Officer 06/2008 - Present
Private Consulting Company (Telecommunications Consulting
Services)
USA MARKETS
Project / Program Management - Provide technical leadership and assist
clients with achieving the seamless integration of large-scale wireless
and voice over IP networks. Work closely with customers and vendors to
develop solutions that can overcome critical challenges associated with
the provisioning of converged voice, video, and data services in hybrid
communication environments. Lead the design and deployment of advanced
solutions in support of on-going operations, collaborate with leading
vendors to develop design to support client's requirements, and assess
emerging network technologies that can be leveraged by client to
facilitate end-to-end integration and interoperability. Lead network and
systems analysis on small and large scale telecommunications networks,
data infrastructure, and wireless communications networks in support of
various entities. Analyze the performance of various networking
technologies and protocols for voice, data and video applications for
CDMA, Fixed Mobile Convergence, GSM, LTE, Voice Over IP and WIMAX
Networks. Meet with senior management of clients, addressed service
needs, configurations, cost and create Service Level Agreements and
Master Service Agreements. Maintain customer relationships and introduced
new services and benefits as they became available. Provide
infrastructure and integration consulting services and produce technology
evaluations for new applications and technologies.
TELEMETRIX INC (CONVEY WIRELESS) - Boulder, CO.
> Chief Operating Officer 06/2007 - 06/2008
Public Company (GSM Voice, Data, Telemetry and Dispatch Services)
WY, CO and NE MARKETS
Managed activities included but were not limited to Raw Land and Co-
Location build outs, new tower equipment engineering and procurement,
vendor RFP's, regulatory requirements, tower equipment modifications or
change outs, cell site equipment installation or decommissioning, site
walks, punch lists, signage, Capital and Expense Budgets, site clean up,
site repairs (fence, grounds, landscaping, building, roads, culverts),
HVAC and backup generator maintenance and report generation. Successfully
managed the network which included the Nokia R4 GSM switch with
GRPS/EDGE service, Media Gateway, BSC, BTS's, POC, MMS, SMS, VM, FMC,
Billing Systems and managed candidate search rings, propagation mapping,
network facility ordering and configurations, antenna design and
procurement, FCC filings, database configurations and management, drive
testing and site optimization. Produce all process, procedure and
standards documentation. Reported and resolved outages. Managed the
activities of the company legal clerks in their lease agreement
creations, reviewed, negotiated and approved all leases and MLA's,
maintained database and files on all sites, maintained schedules of tower
rent escalations, provided due diligence and acquisition support,
regulatory oversight, and lease modifications. Managed the Capital,
Operations and Expense Budgets, AP / AR, collections, General Ledger,
monthly, quarterly and yearly financial reports, audited financials,
taxes, regulatory reports and fees, compensation, benefits, payroll,
requisitions, disciplinary, employee handbook creation, intellectual
property and non-disclosures, bonus, training and managed advertising
campaigns, service plans, and third party resellers. Provided training to
sales, marketing and retail personnel, managers, directors and vice
presidents. Provided sales forecasting reports, motivated personnel to
achieve personal and company activation goals. Created programs to
increase ARPU and reduce CHURN. Managed new subscriber equipment and
accessories ordering, pricing and inventory and on line retail store also
evaluated new applications and technologies such as CDMA, WIMAX and LTE
and recommended acquisition and implementations. Participated in industry
forums, standards and application testing groups and provided technical
reviews.
ADGEN TELECOM - Falls Church, VA
> Senior Consultant 08/2006 - 06/2007
Private Consulting Company (Telecommunications Consulting
Services)
USA MARKETS
Project / Program Management - Provide technical leadership and assist
clients with achieving the seamless integration of large-scale wireless
networks. Work closely with customers to develop solutions that can
overcome critical challenges associated with the provisioning of
converged voice, video, and data services in hybrid communication
environments. Lead the design and deployment of advanced solutions in
support of on-going operations, collaborate with leading vendors to
develop design to support client's requirements, and assess emerging
network technologies that can be leveraged by client to facilitate end-to-
end integration and interoperability. Lead network and systems analysis
on small and large scale telecommunications networks, data
infrastructure, and wireless communications networks in support of
various entities. Analyze the performance of various networking
technologies and protocols for voice, data and video applications for
3G1X and EVDO.
CONCHO CELLULAR / LONESTAR WIRELESS (CELLULAR ONE) - Kerrville, TX
> Chief Operating Officer 09/2004 -
08/2006
Private Company (GSM, CDMA, AMPS, TDMA, IDEN, ESMR, LPTV, LMR,
AM/FM Services)
TX, NM, OK, LA AND AR MARKETS
Managed activities included but were not limited to Raw Land and Co-
Location build outs, new tower equipment engineering and procurement,
vendor RFP's, regulatory requirements, tower equipment modifications or
change outs, cell site equipment installation or decommissioning, site
walks, punch lists, signage, Capital and Expense Budgets, site clean up,
site repairs (fence, grounds, landscaping, building, roads, culverts),
HVAC and backup generator maintenance and report generation. Successfully
managed a multi-technology network which included one Ericsson AXE10 AP40
mini GSM switch with GRPS/EDGE and 100 cells sites, one Lucent 5ESS TDMA
switch with 25 cell sites, one Motorola EMX AMPS 2500/5000 switch with
100 cell sites, one CDMA2000 3G1X switch with 50 cell sites, and
engineered the Motorola IDEN Harmony switch with 300 cell sites. Manage
candidate search rings, propagation mapping, network facility ordering
and configurations, antenna design and procurement, FCC filings, database
configurations and management, drive testing and site optimization. 24X7
NOC which monitored and reported tower lights outages to the FAA and
maintained the NOTAMS database and provided disaster recovery management,
produce all process, procedure and standards documentation. Reported and
resolved outages. Managed the activities of the company legal clerks in
their lease agreement creations, reviewed, negotiated and approved all
leases and MLA's, maintained database and files on all sites, maintained
schedules of tower rent escalations, provided due diligence and
acquisition support, regulatory oversight, and lease modifications.
Managed the Capital, Operations and Expense Budgets, AP / AR,
collections, General Ledger, monthly, quarterly and yearly financial
reports, audited financials, taxes, regulatory reports and fees,
compensation, benefits, payroll, requisitions, disciplinary, employee
handbook creation, intellectual property and non-disclosures, bonus and
training. Manage advertising campaigns, service plans, and third party
resellers. Provided training to sales, marketing and retail personnel,
managers, directors and vice presidents. Provided sales forecasting
reports, motivated personnel to achieve personal and company activation
goals. Created programs to increase ARPU and reduce CHURN. Manage new
subscriber equipment and accessories ordering, pricing, and inventory.
Manage all retail stores, kiosks and resellers.
U.S. UNWIRED (SPRINT PCS AFFILIATE) Albany, NY
> Area Manager of MSC Engineering and Operations
07/2000 - 09/2004
Private Company (CDMA Services)
NY, PA, MA, NH AND VT MARKETS
Successfully engineered, ordered, installed tested and turned up 2 Lucent
CDMA2000 3G1X switches and over 700 micro, dbts, and mod cells.
Engineered and ordered all new switch, cell and power equipment and
sites, provide capacity monitoring and reporting, review and negotiate
pricing with OEM's, interfaced and participated in construction meetings,
maintained construction project management reports, maintained and
updated databases, created and maintained capital and operations budget,
provided forecasting reports, provided regulatory reports. Responsible
for the engineering and operations of 3 5ESS2000 3G switches and over 800
cell sites, servicing N.Y., MA., PA., VT, N.H. and PA. markets.
Activities included hand-on proactive routine maintenance, capacity
engineering/planning and system performance. Installed and maintained
cell site equipment, maintained and deployed emergency generators, site
optimization, maintenance, site walks and punch lists, FCC testing,
site clean up, site repairs, capital and operations budget, participated
in construction meetings and conducted equipment change outs and
modifications. 24X7 NOC which monitored and reported tower lights outages
to the FAA and maintained the NOTAMS database and provided disaster
recovery management, produce all process, procedure and standards
documentation. Reported and resolved outages. Monitored and reported
equipment shortages, managed repair and returns, updated inventory
database, ordered new equipment, interfaced with construction,
engineering and operations. Produced process and procedures for equipment
turn in.
SPRINT PCS - Overland Park, KS
> Network Security Manager ) 05/1996 -
07/2000
> Sr. Switch Engineer -Corporate - (Managed Vendors and Contractors for
National Build)
Public Company (CDMA Services)
USA MARKETS
Responsibilities included the National Network Logical Security Design &
Analysis Program. Analyze and coordinate the cost effective procurement,
installation and operation of all network security systems by
successfully completing the systems requirements, vendor selection,
equipment certification, project management and acceptance review
processes. Develop and manage the annual operating and capital budgets.
Build, test implement and maintain Subpeona Compliance and Wiretap
systems and services, serve of CALEA, WE911 and AGNI standards
committees. Engineer Lucent switches and cell sites for entire nation,
created capacity forecasts, created M8 switch acceptance document,
provided project management for switch and cell sites, interfaced with
various vendors such as Lucent, Black and Veatch, Crown Castle and ATC.
Participated in capital budget meetings, provided process, procedures and
standards documents, ordered equipment required for switch and cell
builds.
A.T. & T. WIRELESS - Bothell, WA
> Translations Engineer 05/1995 - 05/1996
Public Company (TDMA, AMPS Services)
USA MARKETS
Duties included the administration of office routing data on the Autoplex
1000 and 5ESS Cellular Systems, provided new dialing plans, tailored
existing plans to specific needs, tested and verified routing, audited
switches to insure adherence to translations standards, assisted and
directed local switch personnel on the implementations of new and updated
translations. Rectified routing, roaming and billing issues on the
Network Elements and assisted in the Tandem HLR migration. Assisted in
all generic and software upgrade installation and testing. Engineered and
tested translations for NPA splits and 911 routing to local PSAP's.
Created and implemented Translations Standards for Lucent Switches in the
A.T. & T. Wireless Western Region, which extended from Ohio west.
Assisted PACROC NOCC engineers with Nortel, Motorola and Lucent switch
and routing issues, troubleshot outages for all switching platforms.
NYNEX / BELL ATLANTIC MOBILE (VERIZON WIRELESS) - Hudson, NH
> RF Performance Engineer 05/1992 - 05/1995
> Sr. Systems Technician
Public Company (AMPS Services)
USA MARKETS
Conducted systems evaluation and implemented changes to signaling
parameters to ensure that system quality was within or exceeded company
standards. These parameters included handoff failures, call processing
failures, origination and termination attempts, co-channel and co-SAT
interference levels, RSSI signal measurements, voice quality, block call
ratio, and transmit and receive power levels. Duties also included
frequency management, capacity calculations, traffic studies and mapping
propagation's. Conducted engineering, deployment, installation and turn
up of cell sites consisting of Mod I &Series II cells, installed Lucent
System 85 switch mod cabinets, cell sites, facilities and licensed
microwave backhaul, maintained all network equipment, provided
optimization and capacity augmentation.
A.T. & T. TECHNOLOGIES - Norfolk, VA
> Communications Equipment Installer 01/1987
- 05/1992
Public Company (Telecommunications Services)
USA MARKETS
Supervised, trained, and participated in the installation, testing and
repair of AT&T Autoplex 1000 cellular equipment, +24 and -48v DC power
plants and converters, fiber optics inside and outside plant systems,
Tridom satellite systems, central office toll equipment, also responsible
for the administration of contracts, site surveys, pricing for contracts,
quality assurance, implementations of change notices and upgrades,
systems optimizations, and equipment ordering and inventory.
U.S. ARMY SIGNAL CORP - Various domestic and international areas
> NCO Tactical Satellite / Microwave Communications Repair
06/1980 - 10/1986
USA AND INTERNATIONAL
Supervised 20 personnel in the installation, testing, maintenance and
repair of tactical satellite/microwave communications systems, multi-
channel communications systems, and tactical communications towers, also
supervised the twenty- hour operation of the Emergency Deployment
Communications Network of Europe. Equipment included, but was not limited
to Tactical Satellite, Troposcatter and Line of Sight Microwave Systems,
tactical communications towers.
EDUCATION / TRAINING
APX1000 DCS Switch Maintenance Fiber Optic
Splicing, Installations and Testing
5ESS2000 Switch Maintenance Lucent TNM System
Patterns Class
APX1000 ECP Complex Maintenance Lucent TNM System
Overview
APX1000 ECP Software Tridom Satellite
Installation & Testing
APX1000 Capacity Monitoring & Engineering Guidelines Outside
Plant Build Out and Installations
APX1000 Performance Analysis and Cellular Engineering Lucent
PSAX 4500 ATM OA&M
APX1000 Series II Installation Lucent
Watchmark / Prospect Administration
AT&T OMP Administration ECS +24v/ -48v
Power Plant Installation
APX1000 UNIX Fundamentals and Shell Commands Engineering
and Blueprint Interpretations
APX1000 Translations APX1000
Understanding PCS and CDMA
ATM Essentials SUN Trouble
Management Systems
ATM Internetworking IT Project
Management
ATM Administration Advanced IT
Project Management
Checkpoint Firewall 1 Administration Wireless Data
Solaris UNIX - Enhanced User Skills Precedent
2000 System
Solaris UNIX System Administration I & II Windows
NT Administration
Solaris UNIX Network Administration I & II SIGMA SIX
Nortel DMS and MAP Maintenance Nortel CDMA
Introduction
Ericsson AXE 810 Ericsson RBS 2000 Series
Ericsson System 8800 Introduction Motorola EMX
2500/5000
Tellabs Titan 532L OAM&P Tandem HLR Systems
Boston Technologies VMS Lucent Softswitch
Telescience DR2D Microwave Installation and Testing
Rockwell 2,6,11 GHz Microwave Systems
Rockwell 3003 Digital Multiplexers INET Turbo 7
IPC-725 Protocol Converter System Proxim Microwave
Radio's
Adtran Microwave Radio's T-Berd, Fireberd,
Tektronics
Nokia R4 Switch Nextone Switch
Military
Tactical Satellite / Microwave Systems Repair Primary
Leadership School
Multichannel Communication Systems Operations
Battalion Maintenance Trainers School
Tactical Communications Tower Installation
Maintenance Management School
Non-Commissioned Officers Academy Common Basic
Electronics School
College / Technical SCHOOLS
Franklin Pierce College - International Business,
Central Texas College - Law
Electronic Institute Of Technology - Computer Electronics Technologies
Accomplishments / Awards
Inventor, S.I.N.S. (Sprint Integrated Network Surveillance) System
Distinguished Graduate - U.S. ARMY Non-Commissioned Officers Academy
Honor Graduate - Electronic Institute Of Technology (Computer Electronics)
U.S. ARMY George S. Patton Award for Excellence
Commander in Chief, U.S. 7th Army Excellence Award - Europe
ASIS International - Network Security Department, Runner Up
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