Customer Service Manager
Resume:
E . MARISA TURNER
* ********** *****, ******* *****, Florida 33426 Cell Phone: 561-***-**** ********@*****.***
OBJECTIVE
Focus Strategies to increase market share and build customer relationships.
ACCOMPLISHMENTS
Cambridge Who’s Who Congressional Order of Merit 2008
US Chamber of Commerce Small Business Nation Notary Public Commission 2004 to 2012
EDUCATION
Associates of Arts Degree Data Processing Miami Dade Community College June 1981
Bachelor of Business Administration in Management Florida Atlantic University December 2009
EMPLOYMENT
Renaissance Health and Wellness Inc., Boynton Beach, Florida 6/06 Present
Marketing Manager
Revise Marketing Plan for funding, Analyze Market Opportunities
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Launch Target Marketing Campaign, Establish Affiliate Store, Manage Promotional Mix
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Manage Website, Coordinate Promotional Events, Design Promotional Materials and Press Kits
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The City of Delray Beach, Delray Beach, Florida 12/01 6/06
Staff Assistant
Performed Code Enforcement Procedures, Set up Hearings and Workshops
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County Documents Recorded, Agendas, Notices, Liens, Minutes and Reports
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Notarized Government Documents and Board Orders, Tasks of Administrative Team
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Contract employee for State of Florida, Transportation, Boca Raton, Florida 9/01 12/02
Processor for the Sunpass Project
Downloaded Data from Web Site, Processed Applications and Replenishments
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Created Reports and Completed Department Deficiencies, Call Center Training
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American Investment Services Inc., Boca Raton, Florida 8/00 9/01
Assistant
Assisted Vice President of Investments, Interfaced with Back Office and Clients
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Customer Service, Phones and Client File Maintenance
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VOLUNTEER
American Heart Association 6/02
Collected Donations from selling paper hearts.
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Juvenile Diabetes Foundation 9/03
Collected Donations from selling paper shoes.
Animal Rescue Force 4/04
Collected Donations and Handled animals for adoption.
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United Way 8/04 and 8/05
Coordinator for the Community Improvement Department United Way Charitable Giving Campaign.
REFERENCES AVAILABLE UPON REQUEST.
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