Management Manager

Summary of Qualifications

Twenty years of experience as a communications professional specializing in

the design, development, and implementation of communications strategies to

build brand, enhance image, and manage reputation. Key domain areas

include: external relations; corporate identity; and strategic, executive,

and employee communications.

Professional Experience

The MITRE Corporation Bedford, MA

Communications Principal (Media, Corporate Citizenship & Brand)

2008-present

Communications Lead (Corporate News & Image) 2001-

2008

MITRE is a not-for-profit organization that operates federally funded R&D

centers for the U.S. government. As a senior manager in the Corporate

Communications Division, I designed, developed, and implemented strategies

to enhance understanding of the company's role and mission. Key

accomplishments included:

. Oversaw $500K budget and staff of five distributed senior

communications specialists and graphic designers.

. Built strategic, proactive media relations program for the corporation

that reduced direct costs by 50 percent while generating a 100 percent

increase in news volume

. Championed and supported the development of a social media strategy

for MITRE. Managed MITRE groups on Facebook and Linkedin

. Introduced a corporate citizenship strategy to the company. Created an

interactive SharePoint collection for employee volunteering on the

corporate intranet

. Chaired Annual $250K Workplace Giving Campaign

. Led corporate branding initiative. Worked with officer team to develop

brand architecture, message maps, logo guidelines, and visual identity

standards for the corporation

. Managed the production of the Comprehensive Review of the C3I FFRDC,

the key communications vehicle for renewal of MITRE's $750 million

contract with the DoD

. Managed the employee news function for the corporation, including

oversight of MITRE Matters, a monthly print magazine, and the News

Center, a daily news service on the intranet.

. Developed comprehensive communications plan to introduce employees to

the company's newly created Strategic Framework

. Served as Editor-in-Chief of the company's 50th anniversary

activities. Oversaw the creation of a commemorative hard cover book

showcasing the company's evolution and history of service in the

public interest, an anniversary video, and a variety of corporate

collateral materials

. Nominated for the company's Leadership and Management Development

Programs.

Volpe National Transportation Systems Center Cambridge, MA

The Senior Writer/Editor (under contract)

1999-2001

Volpe is a federal, fee-for-service organization that is part of the U.S.

Department of Transportation. As the senior member of the communications

team, I supported the head of the Communications and Technology Outreach

Division. Key accomplishments included:

. Managed Highlights, the Volpe Center's monthly newsletter

. Served as the Senior Editor of the Volpe Journal, a biannual

publication highlighting the impact of the Center's work on national

transportation issues

. Received Teamwork Award for redesign of Volpe web site.

Continued

Jennifer J. Shearman Newtonville,

MA

Freelance Editorial Consultant 1995-

1999

Provided writing and editing support to non-profit environmental

organizations including the Northeast Waste Management Officials'

Association, the New England Interstate Water Pollution Control Commission,

and the Northeast States for Coordinated Air Use Management.

Eastern Research Group, Inc.

Lexington, MA

Technical Communications Specialist

1992-1995

Served as a consultant to the U.S. Environmental Protection Agency.

Developed public outreach documents, training materials, and technical

manuals/handbooks. Co-authored company style guide.

McGraw-Hill Inc. New York, NY

Associate Editor, Chemical Engineering 1991-

1992

Managed the writing and editing of two editorial departments and a variety

of technical articles at an international monthly magazine for chemical

engineers (circulation 75,000).

Cahners Publishing Company, a division of Reed-Elsevier Newton,

MA

Associate Editor, CPI Purchasing 1989-

1991

Wrote cover stories, feature articles, and market reviews at a monthly

trade journal for buyers in the chemical and process industries

(circulation 40,000). Served as the magazine's transportation columnist.

Awarded Cahners' Editorial Medal of Excellence for best regularly featured

department.

Education

Boston College, Carroll School of Management Newton,

MA

Management Development Program in Corporate Community Involvement April

2005

Boston University, College of Communication Boston, MA

M.S. in Journalism, G.P.A. 3.5/4.0 January

1989

Dartmouth College Hanover, NH

B.A. in English, Third Honor Group (requires GPA of 3.4-3.6/4.0)

June 1987

Awards and Recognition

. International Association of Business Communicators, Silver Inkwell

Awards:

o Volunteer Website Redesign (2005)

o MITRE Matters Redesign (2003)

o MITRE Matters Special Issue: MITRE Responds to 9/11 (2002)

. League of American Communications Professionals, 2005 Vision Award:

Annual Report

. Graphic Design USA, 2005 American Inhouse Design Award: Corporate

Collateral Redesign

. Communicator Awards, 2003 Crystal Award of Excellence: Annual Report

Memberships & Other

Boston College Center for Corporate Citizenship

International Association of Business Communicators

Public Relations Society of America

Department of Defense, Secret Clearance

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