Management Quality Assurance

Steven C. Grant

** ********* ***** ****, ********* NJ 07726 - 732-***-****

- ***********@***.***

SUMMARY

Business Analyst supporting business units and IT by applying broad

experience in financial security operations, together with keen analytical

and problem solving skills to accomplish business goals. Effective

communicator able to work with clients, assisting them in utilizing

technology to enhance their business strategy. Experienced working with

senior level executives to define business strategy and front line managers

to identify processes.

PROFESSIONAL EXPERIENCE

STATE STREET CORP - Princeton, New Jersey 2007- 2008

Business Systems Analyst - Assistant Vice President

. Analyzed and defined project requirements for the firm's proprietary

investment accounting, trading and portfolio reporting system. for the

Investment Management Division.

. Ensured that project objectives and targets were delivered on time.

. Reviewed test cases and functional specifications for relevance and

clarity.

FORT MONMOUTH - Eatontown, New Jersey 2006- 2007

Business Analyst - Contractor

. Defined the business and functional requirements, supported the

development, testing and deployment for an agency wide application

projected to save $72 million by 2010.

. Worked with other business analysts and developers to clarify

requirements as the technical implementation progresses using

flowcharts, business process analysis, mock screenshots.

. Conducted client reviews to understand their needs, communicate

project status and prioritize project features.

. Assessed existing procedures and identified areas for improvement.

NEUBERGER BERMAN/LEHMAN BROTHERS - New York, NY 1997-2006

Business Analyst/Quality Assurance

. Worked closely with business users to elicit requirements for the

design and building of system solutions to improve the firm's

proprietary Portfolio Management Reporting system in the Investment

Management Division.

. Worked to improve the portfolio reporting for non-dollar accounts and

securities.

. Managed projects to develop the security maintenance application and

data integrity checks.

. Wrote test plans and test scripts, conducted unit tests, integration

tests, and regression tests to ensure that business applications

addressed the requirements.

. Worked with traders to develop proprietary trading and analysis

application.

. Provided the link between the technical and business disciplines.

. Formulated proposals for improving business performance and set

project objectives with management that meet their underlying needs.

. Established effective working relationships with peer groups and

senior management.

. Worked with business groups to collect and generate ideas and build a

common understanding of workflow and how to improve the efficiency and

effectiveness of operations, analyzing the implications of available

business solutions, and presenting recommendations to management.

. Provided on-going support in implementing new or revised processes or

systems, briefings and on-the-job training. Generated commitment by

selling the benefits of change.

MORGAN STANLEY ASSET MANAGEMENT -New York, NY 1994-1997

Product & Pricing Specialist

. Participated on a team to identify requirements and vendor packages

to address security pricing issues.

. Maintained the integrity of the firm's US and non-dollar security &

pricing information.

. Worked with developers, to review a third party application and

customize it for the firm's unique needs.

BEA ASSOCIATES/CREDIT SUISSE - New York, NY 1988-1994

Product Data Management/Portfolio Administrator

. Set the strategic direction for the adoption of a firm-wide

proprietary portfolio accounting system and managed the security

Data & Pricing Group.

. Portfolio Administrator that worked collaboratively with custodian

banks, clients and other interested parties in reconciling accounts.

MERRILL LYNCH - New York, NY 1980-1988

Manager, Dividend /Interest Processing

. Managed and trained a staff of up to twenty-five clerks in the

Dividend Processing Department responsible for the delivery of

dividend and interest income to the firm's 5 million clients.

. Ensured that the posting of dividends and interest to client accounts

was done accurately and in a timely fashion to support the firm's

books and records, client statements and broker records.

EDUCATION

MBA - Finance, Lubin Graduate School -Pace University - New York, NY

BS - Business Management, St Francis College - Brooklyn, NY

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