Customer Service Representative
Resume:
Pegah Hashemi
Lee’s Summit, MO 64063
**********@*****.***
OBJECTIVE: A position where I can maximize my experience in the work industry, to utilize my skills,
training experience, and leadership to assist each patient with care.
SKILLS:
Proficient in Power Point, Excel, Microsoft Word
Type 70 WPM
Excellent in speaking Persian (Farsi)
Extensive experience with Internet Explore
Experience in cash handling
Excellent at problem solving
Experience in customer service
Experience in telephone service representative
WORK EXPERIENCE:
U.S. Bank
February 2010 present
Customer Service Representative
Lee’s Summit, MO
August 2008 December 2009 Mazuma Credit Union
Member Service Representative
Lee’s Summit, MO
Responsibilities:
To help members meet their financial needs
Answer phone calls, emails for member daily
To turn members dreams into reality
Provide a friendly, close environment upon each visit
Assist members with financial transactions
Kid’s World
August 2007 July 2008
Teacher
Lee’s Summit, MO
Responsibilities:
Responsible to watch the kids at all times
To be able to gain parents’ trust
To set a good example for kids as well as other staff members
To be able to commit to child’s safety at all times
Hy Vee
August 2005 June 2006
Cashier
Lee’s Summit, MO
Responsibilities:
To be able to satisfy customer’s needs
Capable of doing several tasks at a time
Be quick, and learn fast
Take responsibility to handle cash
Be patient with customers and staff members
Making sure customer returns with satisfaction
McDonalds
May 2003 December 2003
Cashier
Kansas City, MO
Responsibilities:
Work at a very fast paste
Handle cash properly
Maintain a clean work area
Learn quick
Take care a customer’s order in 60 seconds or less
EDUCATION:
Lee’s Summit High School
2003 2007
Lee’s Summit, MO
General Education Degree
GPA: 3.0
Longview Community College
2007 2009
Lee’s Summit, MO
Associate Degree in Arts
GPA: 3.0
University of Missouri Kansas
2009 present
Kansas City, MO
Bachelors Degree in Business
GPA: 3.0
ACHIVEMENTS:
Treasure for the church youth group
Volunteered for nursing homes
Volunteer recognition award
Qualified to teach Sunday school
CPR & First Aid Certified
Honor student
REFERENCES: Available on request
Contact this candidate