Project Manager Management

SUMMARY: A results driven, detail oriented leader in marketing management,

corporate communications, website content and portal development, medical

education, eLearning/training, event planning, operations management,

business administration, client services and customer focused project

management. Possession of a keen ability to provide senior-level briefings

on best practices, trend analysis and research findings in a professional

atmosphere.

TECHNOLOGY: Outlook, MS Word, Excel, PowerPoint, Project, Access,

Publisher, PhotoShop, SharePoint, SAP, FrontPage, Dreamweaver, Quark,

RoboHelp, ConstantContact, Exact Target, SalesForce.com, Adobe Acrobat,

Visio, HTML, WebEx, NetMeeting, Oracle, PeopleSoft

EDUCATION & CERTIFICATIONS:

2009 MS Professional Communications and Technical Writing, GPA

4.0, NJIT, Newark, NJ

2005 PM@Siemens ESI Certification for Project Management (PMI/PMP)

1999 BS Criminal Justice (Pre-Law, Journalism), GPA: 3.86,

NJCU, Jersey City, NJ

WORK EXPERIENCE:

10/2009 - Current Merck & Co., Whitehouse Station, NJ - Meeting

Services Analyst

(6 mo contract)

. Managed operational processes for meeting services, working closely

with meeting services Account Managers to understand client

requirements and ongoing updates to activity forecasts.

. Partnered with IT, Procurement and Travel Services to optimize mutual

processes, capitalize on regional resources and integrate procurement

efforts in venue and agency relationships; provided analysis of

operational process thru day-to-day oversight; financial management,

planning, systems and controls; ensure Policy requirements are

supported; integrate and monitor.

. Business Practice & Compliance requirements relative to Physician

attended meetings; prepare and interpret key departmental operations

data.

. Web Portal, SharePoint, Documentum and Oracle Database, Permission

Management and Training

. Managed back end of website; Surveyed writing and analytical space;

SOP and Process Flow writing and approval management; Change Execution

Methodology; Provided delegation and guidance to internal and supplier

resources.

7/2009 - 10/2009 Kaplan EduNeering, Princeton, NJ - Marketing

Communications Manager

(3 mo contract) eLearning / MedEd, Pharma, LifeSciences,

Energy

. Marketing and Research to support initiatives for worldwide audiences

in Life Sciences, Medical Devices, Energy and Government for Online

LMS eLearning systems focusing on compliance, regulatory and ethics

(Code of Conduct) training, pharmaceutical PhRMA Code training,

Sustainability and GMP content.

. Tradeshow, Event planning, Booth Design, Collateral Design, Online and

Print advertising, Mailers and Blasts.

. Creation of and collaboration on: Fact sheets, Data sheets, White

Papers, Press Releases, Interviews, Research, Website content and

development, Google Ad searches, Blogs, Articles, Client

communications projects, Internal communications projects.

. Development and implementation of marketing campaigns using targeted,

drip, product-oriented, customer retention and special opportunity

campaigns.

12/2005 - 5/2009 Advanced Health Media (AHM), Union, NJ -Ops

Manager & Marketing Communications

Client facing Project Manager of

Pharmaceutical Meeting and Speaker Bureau Planners

. Internal and external client team and corporate communications.

Website, LMS and Portal development and content management; data

management and retention; relationship management; and, website/portal

usability and heuristics.

. Developing, editing and enhancing training: collateral, speaker slide

decks, eLearning content, mailers, invitations and overall heuristics

and usability designs. Surveys, needs analysis and data compilation.

. Product launches and project management including: SOWs, SOPs,

financial reconciliations, project and website specs, system

improvements; and, monitoring of scope and metrics. Authoring and

collaborating on project scope, website specs, business rules and

report design. Ensure compliance with PhRMA, and OIG guidelines.

Development of PRB approved and compliant documentation and

promotional materials.

. Database management, budget planning, forecasting and analysis, change

management and scope monitoring,

. Directing project team members to ensure processes and procedures are

followed so that Speakers, ensuring KOL and Host travel, hotel and

ground transportation is successfully planned and procured; AV, food,

venue and office locations, contracts, materials and travel logistics

are planned flawlessly.

. Client services/Account management: Creating and executing client

reports, defining program guidelines, creating business rules and

SOPs, and overseeing budgeting and financial transfers.

1999-2005 SIEMENS, Iselin, NJ

. Marketing Communications Associate & Event Planner, Office of CIO

(3/04-12/05)

. Executive Assistant and Paralegal to Senior Patent Attorney (6/01-

3/04)

. Website Administration Content Manager / eLearning Coordinator

(6/00-6/01) (Consultant)

. Executive Assistant to Vice President / Controller's Office (7/99-

6/00) (Consultant)

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