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Sales Customer Service

Location:
Carmichael, CA, 95608
Posted:
March 09, 2010

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Resume:

Profile Outside Sales

Top producing sales professional with 9+ years experience in

outside sales, management, and business development.

Aggressively pursues business objectives with a demonstrated

skill in explaining complex technical processes with an ability

to 'think outside the box.' Possesses highly developed time

management and interpersonal communication skills. Driven to

succeed and adapts quickly in a dynamic environment.

B2B Consultative Sales

Cold Calling / Prospecting

Lead Development / Qualification

Client Support / Customer Service

Retention / Problem Solving

Account Management

Negotiation

Presentations / Proposals

Data Mining / Networking

Business Planning

Key Qualifications

. B2B Level of contact - C-level, executive support staff, and

key decision-makers.

. Implements creative sales techniques to capture new business;

results-driven.

. Proven ability to establish, nurture, and maintain long-term

professional sales relationships.

. Self-starting, analytical, tenacious, and personable with

consistent follow through.

. Windows, MS Word, Excel, PowerPoint, Outlook, Adobe, ACT!,

and proprietary software.

Experience

2008 - Present Business Development / B2B Outside Sales - Corporate US

Publisher & Google

Markets print and Internet advertising to a wide variety of

industries targeting local, regional, and national areas.

Develops and implements strategies to reposition companies

within the marketplace. Monitors and analyzes market trends.

Extensive account management to retain clientele. Renegotiates

sales contracts with an emphasis on the upsell. Captures new

business through cold calling, utilizing value-added selling

techniques. Develops proposals and conducts presentations.

. Consistently exceeded all marketing targets and sales goals.

. Negotiates single sales contracts ranging from $800 to $60K

in annual revenue.

2005 - 2008 Sales Manager / Business Development - Highland Realty &

Investments

Recruited to start-up a competitive brokerage firm. Developed

and implemented strategies to establish marketshare. Prospected

for leads, conducted presentations, utilized a consultative

sales approach, followed through on sales activity, and

consistently closed deals. Managed team of up to 13 sales agents

with ongoing training, motivation, and supervision.

. Grew book of business from zero to 20 clients within the

first year.

2001 - 2005 Outside Sales / Business Development - Sawtooth Partners &

Associates

Directed daily operations for a new healthcare staffing firm.

Developed relationships, developed and presented proposals,

secured contracts, established pipeline, and maintained

consistent sales. Performed competitive market research.

Implemented targeted marketing campaigns to identify and capture

new business. Established, developed, and refined systems and

policies.

. Produced a consistent 20% growth rate in a downturn market,

2003 - 2005.

. Captured 50 new clients within the first 10 months, 2002.

. Established company profitability within the first six

months, 2001.

1999 - 2001 Inside / Outside Sales - Stafftopia, Inc.

Marketed B2B technology staffing services throughout the western

territory with individual sales ranging from $25K to $30K per

transaction. Captured C-level executive and senior-level

technology sales relationships with Fortune 1000 companies.

. Doubled book of business, 2000 - 2001.

. Increased revenue for the southwestern region by 50% within

the first year.

Education

University of Arizona, Bachelor of Arts, Communications, History,

Political Science.



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