Customer Service Sales

Objective

Motivated Financial Analyst looking to expand my current experience by

joining a multidisciplinary team as an accountant. I am flexible and

eager to work in a professional and team oriented environment.

Experience:

Unisys Corporation, Blue Bell, PA

Operations Analyst (10/08 -4/09)

Provide international operations pricing initiatives, special deal

transfer pricing, and book of business management. Offered value

propositions, their relative positioning with the Unisys ES7000 and

Clearpath platforms.

Reimbursement Technologies Inc., Conshohocken, PA (3/06 -

9/08)

Financial Analyst

Analyze, consolidate and interpret financial data. Prepare adhoc

reports for management and monitor actual results of data against

plans, forecasts, and budgets.

AmerisourceBergen Corporation, Chesterbrook, Pa (3/05 -

3/06)

Accountant

Accounts receivable, balance monthly expenditures

Research and resolve inquiries escalated from customer service

department.

Unisys Corporation, Blue Bell, PA (3/97-

4/04)

Operations Analyst

Customer services management of $1 billion division to provide

historical account information to enable business decisions on

selected critical accounts. Provide profitability, service delivery

and account value analyses. Managed database and systems

implementation.

Financial Analyst

Provide adhoc reports to reflect customer profitability including

analysis, revenue, expense reporting and commission processing.

Transaction Processing Associate

Updated client revenue while maintaining Sales contract revisions and

inspecting equipment validity and configuration. Client Services

liason for sales force, manufacturers, and management personnel to

resolve disputes. Advised order status, contract terms and proposals

for maintenance offerings. Credit and collections retrieval.

Participated in Client Satisfaction Teams to improve the Shared

Service Center's client approval rating.

Education and Training

Villanova University- Villanova, PA

May 2008

Accountancy Certificate

Villanova University- Villanova, PA

December 2006

Masters of Business Administration

Villanova University- Villanova, PA

May 1996

Bachelors of Arts in Communications

Computer Skills:

Microsoft Office Suite, Hyperion, Mapper, Siebel,

WebIntelligence, and Knowledge.net

Achievements:

Unisys Achievement Awards (Four)

Lambda Pi Eta Honor Society, March 1996

National Social Science Award, 1996

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