Project Manager Analyst

Linda Capizzo 248-***-****

**** **** ****** *****, *******, MI 48367 *******@*********.***

Professional Summary

Project Analyst with more than 15 years experience. Has successfully

fulfilled the roles of Project Manager, Project Analyst, Business Analyst,

and Requirements Analyst/Technical Writer. Has used MS Project and Project

Management Methodology in her projects. Enjoys working with her customers

and delivering their requests.

Project Management and Business Analysis Skills

Project Planning Project Tracking Meeting Facilitation

Requirements Gathering Status Updates Use Case Development

Risk Analysis Operation Support SDLC

ITIL (familiarity) GAD-QMS (familiarity) Resource Planning

Team Building Vendor Management Global Team Management

Implementation Mgt. RFI RFQ

Professional Experience

Halo Group 11/2009 - 12/2009

On contract to Autodata Solutions, Auburn Hills, MI

Requirements/Solution Analyst

. Created functional requirements and use cases for new business

intelligent pricing and incentive B2C web applications for Chrysler

Interactive Marketing Group.

. Served as liaison to Chrysler stakeholders and Autodata technical team

for Chrysler Brand web project technical design specifications.

TEK Systems 11/2007 - 5/2009

On contract to Sun Microsystems, Southfield, MI

Project Manager

. Provided sales support and participated in creation of proposals and

contracts.

. Interfaced with internal Sun teams to validate business/technical

requirements.

. Provided project oversight for GM Sun Cluster site migrations to

ensure that project timelines were met.

. Interfaced with vendors to provide appropriate resources to Sun

projects.

. Maintained risk, action, and issue logs for project.

Electronic Data Systems (EDS) 03/1989 - 07/2007

Global Purchasing Supply Chain 10/2006 - 07/2007

Requirements Analyst/Technical Writer

. Created user documentation and training manual GM Global Material

Capacity Control Application (GMCC). GMCC is a tool used to measure

and leverage part capacity worldwide.

. Developed functional and system requirements GMCC using Borland

Caliber requirements tool.

. Interfaced with software vendors regarding project requirements.

. Facilitated requirements gathering sessions with GM global

stakeholders.

. Created GMCC use cases.

. Assisted business client in test case validation.

. Used SDLC within project.

. Used Microsoft Office tools within project.

EDS Global Supply Chain 03/2001 - 09/2006

Project Manager/Project Analyst

. Served as a liaison to GM web application owners in their global web

environment.

. Represented supported business applications in GM Global/Region and

Local change management process. Represented business applications in

architecture review process.

. Liaison to internal technical teams (web and DBA teams).

. Provided infrastructure project management oversight for network and

server site migrations.

. Developed and maintained operational manuals.

. Performed application level issue and risk tracking and escalation.

. Engaged as a major stakeholder within a multi vendor operations

project team.

. Facilitated meetings and maintained meeting minutes.

. Developed communication plans. Maintained and distributed

communications to global team.

. Managed vendor and internal technical resource tracking plans.

. Managed and maintained the project schedule using MS Project.

. Used SDLC throughout project.

. Used Microsoft Office tools within project.

EDS Vehicle Sales Service & Marketing (VSSM) 10/1997 - 02/2001

Advanced Business Analyst

. Facilitated successful blockpoint implementations that deployed

software systems to 8000 dealership and 4000 corporate GM users.

. Ensured that all changes adhered to GM Standards (SDP-21 Methodology)

for system, integration, and user acceptance testing.

. Managed and maintained the Project schedule using MS Project.

. Created integration test plan.

. Identified risks and mitigation plans.

. Facilitated meetings and documented minutes and action items.

. Provided financial support for VSSM delivery organization.

. Created Request for Service (RIS), tracked approvals and billing.

EDS Dealer Information Management 06/1993 - 09/1997

Business Analyst

. Managed business requirements, scope and schedule for the first GM

dealer application to deploy on GM ACCESS platform.

. Facilitated requirements gathering sessions with GM stakeholders.

. Created and maintained project documentation including user guides and

technical specifications.

. Created test plans and developed test cases.

. Developed and administered GM and dealer training.

Education

Macomb County Community College, Warren, MI

Associate of Applied Science, Marketing, May 1987

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