Project Manager Management

Leonard P. Scott III, PMP

**** ****** **** . *******, ** 30331

678-***-**** Mobile

************@*********.***

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IT Project Manager ( Management Consultant

QUALIFICATIONS SUMMARY

Over 14 years of experience in the Information Technology industry as a

Systems Analyst, Consultant, Business Analyst, Project Manager, Resource

Manager and Director. A PMI Certified Project Management Professional

(PMP) with proven abilities in project planning, implementation, training,

documentation, and support. Experienced in managing projects from

conception to close-out with a focus of winning customer loyalty and trust.

AREAS OF EXPERTISE

Project Management Tools and Methodologies (11 Resource and Budgetary Planning

years)

Process Improvement IT Infrastructure Implementations

Customer and Vendor Relationship Management Team Building

Leadership, Supervision, & Communication ITIL Foundations (Certified)

Software Development Life Cycle (SDLC) Risk Management

PROFESSIONAL EXPERIENCE

January 2005 - September CompuCredit Corporation Atlanta, GA

2009

Project Manager/Compliance Analyst (3/09 - 9/09)

Managed the completion of several web-based changes implemented on a

Java/J2EE development platform while simultaneously establishing and

maintaining IT compliance controls within the Data Management group.

Interviewed and worked with IT group leaders to define current business

processes and identify areas where documentation and process improvements

were needed.

. Successfully validated the adherence of compliance controls on a monthly

basis using Risk Navigator

. Successfully documented and passed the 2009 Internal IT Audits for the

Business Objects, Securitization Macro, and Database Administration

groups

. Created compliance policy documentation for the Business Objects,

Securitization Macro, and Database Administration groups

Manager, Project Services (1/08 - 3/09)

Worked as Manager of the Project Services Team in the IT Credit Card

Operations department. Supervised a team of Project Managers and Project

Coordinators while simultaneously managing development and process projects

from multiple business units. Hired qualified staff. Facilitated project

meetings while ensuring project team expectations were clearly

communicated. Established strong relationships with business stakeholders

to ensure they were provided with a superior level of service and

satisfaction. Used relevant reporting tools to monitor project portfolio

activity. Acted as a point of escalation to the Executive Director of

Client Solutions and the business stakeholders.

. Successfully managed the completion of 8 complex projects within 5% of

the baseline finish date

. Graduated from the NetSpeed Educating Leaders of IT Excellence

(E.L.I.T.E.) leadership training program

. Successfully managed the completion of several web-based changes

implemented on a Java/J2EE development platform

. Created comprehensive development plans for new employees or for

employees recently promoted

. Successfully managed a team of 12 associates consisting of Project

Managers and Project Coordinators

Team Lead, Project Services (12/06 - 1/08)

Worked as a Project Management Team Lead in the IT Credit Card Operations

department. Supervised a team of Project Managers while managing high-

profile and complex IT Accounting and Fee Based Marketing development

projects. Helped define and prioritize project requirements. Conducted

post-project reviews to help identify areas of improvement with our project

teams and methodologies. Provided coaching and counseling to ensure

adherence of CompuCredit's SDLC project methodology.

. Leveraged technology (Clarity) to perform capacity planning and

management for associates within my team

. Developed and promoted a "Cut Above the Rest" program to celebrate

employee achievement and improve team morale

. Successfully used Clarity to implement a means of automating the

generation of project metrics

. Managed a team of 5 Project Managers while completing over 10 projects

within 7% of the baseline finish date

Technical Project Manager (1/05 - 12/06)

Worked as a Project Manager in the IT Operations department. Managed the

resources and tracked the tasks necessary to implement hardware and

software changes across the IT organization. Worked with technical

resource managers to develop timelines and schedule tasks for project team

members. Closely monitored critical path activities to ensure project

milestones were met. Simultaneously managed 5 to 10 projects initiated

from the Business Units, the Chief Technology Officer, the Development

department and/or IT Operations. Managed and facilitated risk management,

change management, and the issues resolution process, including escalation

to the appropriate level.

. Participated in the improvement of project management methods, templates,

standards, and processes

. Successfully implemented a mechanism to track Critical Path tasks for all

IT related projects

. Successfully managed infrastructure project efforts that included the

replacement of all network switches in the corporate office, the

migration of over 1000 CompuCredit desktops from Windows 2000 to Windows

XP, the implementation of a document scanning solution for all Customer

Operations groups, and the conversion of all CompuCredit offices to Voice

Over IP (VoIP) telephone technology

April 2003 - December 2004 Cox Communications, Inc. Atlanta, GA

Project Management Consultant (Contract Position)

Worked as an IT Project Manager within the MIS Operations division.

Managed the process, resources, and communication necessary to implement

infrastructure changes within the Cox lab and data center environments.

Utilized MS Project 2003 Server for all project tracking. Reviewed,

managed, and ensured quality and standards adherence of project team

implementations and deliverables. Considered various operational standards

and security needs throughout product evaluations and projects. Worked

with technical resource managers to develop timelines and schedule tasks

for project team members. Facilitated and maintained project documentation

repositories. Facilitated project selection discussions with upper

management and technical team leads.

. Participated in the improvement of project management methods, templates,

standards, and processes

. Successfully completed over 15 infrastructure implementation projects

with budgets ranging from $10,000 to $500,000

. Defined, established, met, and exceeded customer Service Level Agreements

August 2002 - December 2002 StayOnline, Inc. Atlanta, GA

Director of Customer Installations

Directed the day-to-day installation operations of a wireless high-speed

access provider targeting medium to large scale hotels nationwide. Lead a

staff composed of Project Managers, RF Engineers, and Installation

Technicians with full profit and loss responsibilities. Was responsible

for all scheduling, estimating, forecasting, and budgeting for each

implementation. Developed and maintained business relationships with hotel

management groups and General Managers. Approved expense reports,

timesheets, and paid time off. Interviewed and hired contractors and

permanent employees.

November 2000 - October 2001 WebTone Technologies Atlanta, GA

Software Development Project Manager

Managed the assessment, planning, and creation of WebTone's customer

relationship management software packages. Developed project plans,

detailed project schedules, and project communications involved with each

software release. Utilized the Rational Unified Process and Rational Tools

such as ClearCase and ClearQuest to manage the Software Development Life

Cycle (SDLC). Coordinated with Development Managers and Business Analysts

to develop scope assessment documents and business requirements.

May 2000 - November 2000 Talus Solutions, Inc. Atlanta, GA

Implementation Project Manager

Worked in the Client Support and Services department as a Project Manager.

Managed the creation and implementation of extensive user guides and on-

line help functions. Managed the release control process of newly

developed revenue management software. Coordinated the testing efforts for

major project implementations.

October 1998 - May 2000 DocuCorp International, Inc. Atlanta, GA

Business Analyst / Project Manager

Worked in the Professional Services Division and lead the implementation of

DocuCorp's document automation software solution within large insurance and

utility companies. Using MS Project, prepared project schedules for

development, enhancement, and maintenance efforts. Conducted initial

requirement study consultations with clients to define the scope of work.

Was responsible for defining high-level and detailed business requirements

and translating those requirements into program specifications.

August 1994 - October 1998 Unisys Corporation Atlanta, GA

Systems Analyst

Worked in the International Services Group as a Systems Analyst. Wrote

functional designs that summarized custom modifications to be performed.

Provided estimates and coded custom modifications as requested. Wrote and

executed unit and integration test plans. Installed imaging software and

provided on-site support as needed for U.S. and international financial

institutions.

EDUCATION

University of Florida

Bachelor of Science: Computer and Information Science, August 1994

Southern Polytechnic State University, Marietta, GA

Project Management Certificate Program, February - April 2002

CompuCredit Corporation, Atlanta, GA

E.L.I.T.E. Leadership Training Program graduate, September 2008

TECHNICAL SKILLS

Applications: Open Workbench, MS Project, Project Central, MS Office,

Rational ClearQuest, Rational ClearCase, Visio,

Crystal Reports

Operating Systems: Windows Vista, Windows XP, Windows 2003, Windows NT,

UNIX, OS/2, MS-DOS

Programming Languages: C, COBOL, MicroFocus Cobol, Pascal, Clipper

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