Project Management

Cynthia Mack Sims, PMP

*** ***** **** ****

Stone Mountain, GA 30083

404-***-**** (cell)

404-***-**** (home)

**********@*******.***

Certified Project Management • Business Analysis • Consumer Banking • City & State Government •

Relationship Management • Quality Management • Communications Management • Process

Improvement • Risk / Issue Management • Conflict Management • Team Building / Management

__________________________________________________________________________________________________

Key Skills: Experience: Key Skills: Experience:

Project Management 10+ years Project Requirements 10+ years

Business Analysis 5 years Project Planning 10+ years

Business Requirements 5 years Project Life Cycle 10+ years

Scope Definition & Control 10+ years Gap Analysis & Resolution 10+ years

Risk / Issue Management 10+ years Project Status Reporting 10+ years

Conflict Management 10+ years Business Process Diagramming 5 years

Resource Tracking / Management 5 years Training – Technical & Client 10+ years

Schedule Development & Maintenance 10+ years Functional Requirements 7 years

Time Management 10+ years Technical Requirements 10+ years

Quality Management 10+ years Systems Analysis 10+ years

Communication Management 10+ years Code Development & Review 10+ years

System Development Life Cycle – SDLC 10+ years Test Planning 10+ years

Process Improvement & Management 10+ years User Acceptance Testing – UAT 10+ years

Client / Team Relationship Management 10+ years Project Implementation 10+ years

Team Building & Management 10+ years Post Implementation Support 10+ years

Documentation: Documentation:

Project Plans Technical Specification Documents (TSD)

Business Requirements Program Specification Documents (PSD)

Scope Definitions Problem Impact & Resolution Logs

Business Design Documents (BDD) Data Flow Diagrams (DFD)

Functional Specification Documents (FSD) Processes Flows

Functional Design Documents (FDD Risk Impact Analysis

Technical Design Documents (TDD) User’s Manuals

Software:

MICROSOFT PROJECT, OFFICE (EXCEL, WORD, ACCESS, POWERPOINT, VISIO & OUTLOOK) Oracle, SQL, DB2, CICS,

COBOL, COBOL II, EASYTRIEVE PLUS, JCL, QMF, SPUFI, CODE1 PLUS, MARS/G, VIASOFT, INTERTEST, XPTR,

INFOMAN, CA 7, NDM, FTP, FILE AID, CHANGEMAN, RACF, VISION & WORD PERFECT.

Employment History:

City of Atlanta, 55 Trinity Ave, S.W., Atlanta, GA 30303

Business Systems Analyst & Programmer Analyst – Nov. ’05 – May ‘08:

• Moved disaster readiness of the financial systems from 0% to 95% by developing, managing, installing & maintaining a

disaster recovery plan throughout the entire System Development Life Cycle (SDLC). It was completed according to

requirements, on time and within budget.

• Saved thousands monthly in penalty & late charges by managing the conversion of the Georgia Power interface project for the

Oracle conversion. When I took this project over it was in Tier 2 of UAT without one successful test. I was responsible for all

aspects of project development, testing, implementation & management. The project was completed according to

specifications, on time & within my budget allowance.

Reduced late fees & improved client relations by process improvement of the Police & Fire Retirement Payment System. The

•

main issue was with an outside vendor, so I instituted a work around to allow processing in a timely manner until a permanent

solution could be implemented.

Saved penalty payments by managing the production of W 2s, which went out late the previous year.

•

Saved thousands annually by managing the migration of financial reports from paper to the intranet, a project that met with

•

considerable resistance, which I overcame by client relationship management.

Cynthia Mack Sims, PMP

Certified Project Manager / Business Analyst

City of Atlanta – Continued:

Managed the conversion of the year end closing of the financial books from a calendar to a fiscal year.

•

Reduced operating costs, improved productivity and client relations by managing the following projects:

•

* Improvement of the General

Ledger monthly closeout system to a more accurate process. * Improvement of the financial systems year end close out

process’ accuracy & timeliness. * Improvement, documentation & training of the Payroll Posting System which

reduced the error rate by almost 50%, positively affecting processing and reconciliation time.

Performed process & needs analysis; conducted JAD sessions & interviews; researched, analyzed, negotiated, designed,

•

verified, documented & maintained business & functional requirements; translated high level requirements into functional &

technical specifications.

Analyzed & developed systems; created, refined & documented processes; identified, analyzed & solved problems; provided

•

production support. Communicated status with all levels of management.

Created, translated and maintained documentation including project plans, business requirements, FDD, FSD, TDD, TSD,

•

PSD, risk impact analysis, user manuals, issue logs, use cases, contingency plans, process flows, test scripts, meeting agendas

& minutes.

Performed analysis, design, walk throughs, development, unit & integrative testing, UAT, implementation / rollout,

•

production support, client training, status meetings, prepared status reports & escalated issues.

Incorporated the entire SDLC to establish a Disaster Recovery process for the financial systems

•

Developed a business process flow for production problem reporting; evaluated and refined the business process flows for the

•

monthly closing of the General Ledger and the posting of the payroll.

Assisted with the migration of the accounting system from a calendar year to a fiscal year and the conversion of the financial

•

systems from a legacy system to Oracle.

Developed & maintained several interface processes to the Oracle Financials and the stabilization of AP, AR and Projects &

•

Grants. Wrote SQL queries, reviewed workflows, acted as the initial point of contact for issue resolution.

Attended Oracle training in PL/SQL, Oracle Reports, Discoverer, Financial Functional Foundation and Workflows. Also,

•

attended Project Management, Conflict Resolution and Time Management classes.

Home Based Business – Nov. ’03 – Nov. ‘05

SunTrust Service Corporation, 250 Piedmont Ave. N.E., Atlanta, GA 30308

Programmer Analyst 4 – Sept. ’96 – Nov. ’03:

Created & maintained project plans including tasks, scheduling, resource allocation, milestones & timelines. Tracked & reported

•

issues and their respective resolutions.

Gathered requirements, managed projects, conducted meetings with Business Analyst, clients and team members, acted as system

•

SME and as liaison between the technical team our clients.

Performed system analysis, program design & development, unit testing, integrative testing, regression testing, UAT,

•

implementation, production support, client training and conducting status meetings.

Gathered, translated, created & maintained such documentation as Business Requirements, BDD, TDD, PSD, Analysis & Design

•

Documents, Data Flow Documents, estimates, test cases, test scripts, user’s manuals, meeting agendas and minutes.

Conducted meetings with technical & business teams, interviewed clients, verified requirements, created test scenarios, verified

•

test results and implementations.

Project management, system analysis & design, programming, testing, documentation, implementation, training, system support

•

and disaster recovery.

Created and maintained BDD, TDD, PSD, Analysis and Design Documents, Data Flow Documents, estimates, test cases and test

•

scripts.

Developed and maintained batch and online programs, performed unit, integrative, user acceptance testing, regression & stress

•

testing. Installed and verified new releases, patches and databases.

Education:

Bachelor of Science degree in Information Technology from Virginia Commonwealth University

Contact this candidate