Sales Registered
Resume:
Steven Bufano
Union Beach NJ 07735
*********@***.***
Profile:
Pro-active-- not reactive. Passionate about improving processes. Outside of
the box thinker. Demonstrates a constant sense of urgency. Exceptional
ability to build and maintain business relationships. Able to diffuse
customer disputes or situations with confidence. Highly motivated and
capable of motivating others. Always willing and eager to learn new tasks.
Motivated to help others learn and succeed. Extremely dedicated to the
company. Works well with others and independently. Leads by example. Sound
knowledge of annuity products.
Education:
FINRA Series 6 (Registered Representative) and FINRA Series 26 (Registered
Principal).
A.S. Criminal Justice, Brookdale College, 1997-1999 G.P.A - 3.5 Dean's List-
September 1997 and September 1998.
Professional Experience
METLIFE-(Enterprise General Agency) - Suitability Analyst/Registered
Principal 03-/2008-01/2010
. Reviewed non-proprietary annuity product applications submitted by the
registered representatives of the Firm for suitability review,
analysis, completeness and appropriateness.
. Determined that suitability requirements are met, and properly accept
these transactions as a principal of the Firm...product lines include
Variable Annuities, Fixed Annuities, Equity Index Annuities and group
401k plans (plan level).
. The position heavily involved communication with the registered reps,
sales managers and field level OSJ's, and challenging their
recommendations, when necessary.
. Through self -held quarterly conference calls and field visits to
agencies, field agents developed a sound knowledge of suitability
flags and were able to address these flags with a clear understanding.
This function led to an increase of the company's annuity In-Good-
Order rates by 25% for two straight years.
METLIFE- (Enterprise General Agency) - Senior New Business Representative
1//2007- 3/2008
. Prepared and reviewed annuity files for suitability analysis and
compliance, and process annuity applications for multiple annuity
product lines.
. Review annuity applications for good order/ not in good order, provide
customer support to sales agents, OSJ's, field supervisors, producers
and underwriters of MetLife and New England Financial.
. Communicate with 35+ annuity carriers with 1035, IRA transfers and
rollover requests and provide written and verbal communication to
agents on a daily basis.
. Through self -held weekly and sometimes daily meetings with team
members, the team learned to prioritize work more efficiently and
implemented a more time service strategy to assist field agents.
This function led to the company's processing turnaround time from 5
days to 2 days in less than one year.
AXA Financial, Accumulator Annuity- Sr. Annuity New Business Rep
3/2000- 01/2007
. Primary job function is responding to both inbound and outbound
telephone queries from Morgan Stanley brokers regarding annuity
application and electronic ticket matching, annuity application
omissions, requirements and service
. Provided a wide range of annuity administration support for outside
broker-dealers, AXA internal wholesalers, AXA field agents, which
include responding to telephone annuity inquires, new business
administration, payment and disbursement activities, annuity product
queries, financial changes and suitability reviews.
. Through self -held daily meetings with team members, the team learned
to prioritize work more efficiently and focus on the more difficult
and complex cases with a sense of urgency. This function led to the
annuity team to have a more balanced case load between seven cases
managers, as opposed to stockpiling most cases on two or three
representatives, thus freeing up time for representatives to assume
any special projects than may arise.
Computer Skills:
Proficient in: Lotus Notes, Microsoft Word & Excel
References available upon request
Contact this candidate