Customer Service Cover Letter

Dennis J Rogers Sir

**** ******* ***-*** ***

Norfolk,VA-23504-4026

Phone757-***-****

*-****-************@*****.***

Cover Letter

To utilize and gain the experience needed to become and IT specialist.

Recent graduate of STRAYER UNV, Diploma in Web Page Development.

Have entry-level experience in Computer Information Systems (CIS).

Qualifications in basic (CIS). Received formal training totaling 3 years.

Work well with others, a team player. Strong desire to advance in computer

skills and applications. Good listener and take directions well.

Honor Student, Customer Service Awards and 6-year Volunteer service

with Vanguard Services, Oxford INC Arlington.

Recent Employer- Staples Office Supplies as Computer Tech.

Strong desire to get things done, goal oriented and analytical. Pressure

is stimulating, however with combined life experiences and the formal (CIS)

skills, proper management and planning of time can reduce panic of dead

lines in my area of responsibility.

Information Technology in all areas interests me. Networking, relational

database, coding Html, Oracle, Java, Access, Power Point and components,

hardware and software. Open to learning all sides of computer technology.

Current employment temporary. Flexible hours.

Will accept, entry level, internship, temporary and or part time

employment

Dennis J Rogers Sir

2735 Corprew Ave-Apt 216

Norfolk,VA-23504-4026

Phone757-***-****

*-****-************@*****.***

Objective Looking for a challenge and opportunity to make a contribution in

Information Technology, demonstrating excellent problem solving abilities

and analytical skills.

Utilizing computer skills that are needed in today's complex technical

fields.

Technical Education

Walter Reed A+ Certification

Course study -PC-Core and Operating systems.

STRAYER University, Arlington & Alexander Campus

Computer Information Systems (CIS)

Intro Computer Info-Computer Program D-Intro to RDMS-Unix operating

Sys

Intro to Networking-C Programming-Intro to Oracle, SQL-Web page

Development1and2

Java programming1and2 - Creating Web Dbase. Have completed class projects.

Completion date June-18-2005

Degree -Diploma -Web Development

Accomplishments

Honors-STRAYER UNV-GPA-3.25

Saint Anthony of Padua Catholic Church

Computer Technology Center

Certificate of completion May-18-2001

General Educational Development

Certificate of completion Dec-13-2002

Val Driver Licensed - Have transportation.

Recent Employer Staples office Supplies

. Title-Computer Tech- Hire date Dec-19-2006 to JUNE-25-2007

. Performing Diagnostic

. Memory Installation,Software,Modem, Nix,Hard Drive, IDE, Satan

Drive.

. PC Tune ups, Operating System Installation,Data Transfer.

. Intake Process, Pick up Process

Giant Pharmacy, Arlington, VA

Pharmacy Clerk

. Cashiers Dec-20-1999 to Nov -15-05

. Receiver

. Customer service

. Hire date Dec-20-1999 to November-15-2005

Experiences

Voluntary job skills experiences with Vanguard Services Unlimited and

Phoenix Program.

Five years experience in the following job descriptions in six months

terms;

Secretarial -Controller-Treasurer, Coordinator Reference available

upon request

Contact this candidate