Project Manager Management

KAVITA SANGWAN

San Diego - 858-***-****

SUMMARY

. Skilled Project Manager with 10 years of experience in managing cross

functional IT projects/ERP projects, following software development

lifecycle and project management methodologies.

. Worked with Senior Leadership Team along with the Business Prioritization

team for the development of quarterly roadmaps. Successfully delivered

strategic projects with aggressive timelines and geographically spread

teams through rigorous coordination/communication.

. Hands on in managing the whole Project/Product life cycle. Skilled in

creating and managing schedules, budgets; defining procedures;

communication and risk planning; resource optimization; stakeholder

management ; project closure; production support.

. Focused towards building & maintaining high performance teams. Expertise

in defining and implementing metrics to measure and improve team, project

and program performance.

. Strong inter personal, communication, presentation, consensus building

skills. Excellent team leadership, development and coaching skills.

. Highly energetic, result-oriented self-starter with excellent ability to

work in fast paced multi tasked environments on an independent basis and

ability to adapt to shifting priorities, demands, and timelines through

analytical and problem-solving capabilities.

TECHNICAL SKILLS

PM Tools: Microsoft Office Suite (MS Projects, MS Visio, MS Word, MS

Excel and PowerPoint), Visual Source Safe (VSS),

PVCS, Team track, Bugzilla, Quick Base, Enterprise

Architect, Teamwork.

Metrics: Resource Utilization Metrics, Performance Metrics, Earned

Value, Schedule Performance Index, Cost Performance

Index, Change request Metrics.

Methodologies: Iterative, Waterfall, Agile.

Technologies: Java/J2EE, .NET, Oracle, DB2, PL/SQL

ERP BaaN

Operating System: Windows, UNIX, Linux

WORK EXPIRENCE

Mitchell International (Feb' 08 - till date) as "Project Manager"

Pan Group of Companies (Dec'04 - Dec'07) as "Project Manager"

Hewitt Associates (Feb'2004 - Dec'2004) as "Project Leader"

Sapient Inc.(Nov'2003 - Feb'2004) as "Project Coordinator"

Deltron Limited (Aug'2000 - Nov'2003) as "Project Consultant"

EDUCATION

Masters in Business Administration (1998-2000) from Kurukshetra University,

India.

Bachelors of Technology (1994-98) from CCSHA University, India.

PROGRAMS/PROJECTS

1. Mitchell International (Feb' 08 - till date)

"Project Manager" for the "Auto Physical Damage Suite Program"- Suite of

all Mitchell Products

. Responsible for budgeting, scheduling, monitoring and delivering a

critical Solution within aggressive timelines with the annual

opportunity of $14-$17 million.

. Responsible for defining the relationships, deliverables, and risks

shared among all projects in the program via a Program dashboard.

Proactively manage changes in scope, identify potential crises,

devise contingency plans, and escalate to management if required.

. Responsible for delegating tasks and responsibilities to cross

functional teams and managing geographically spread team.

. Responsible for maintaining on-going communication between project

teams involved as well as with the stakeholders/executive team via

weekly demo's and presentations in a timely and consistent fashion.

. Actively work towards increasing the team velocity by having a clear

program vision and keeping all the team members in alignment with the

final solution that the program is trying to achieve.

"Project Manager" for the 'Claim Solutions' Program

. Responsible for managing multiple active projects under Claim

Solutions Program.

. Maintain a Master Project Plan with detailed cost, schedule,

technical, and resource plans to meet the objectives of the program.

. Responsible for overall process improvement & project management

metrics. Manage and report all aspects of the project including cost

performance index and schedule performance index.

. Administer & direct project-related activities to ensure projects are

completed on time and within internal and external

quality/specification requirements. Responsible for providing overall

project management leadership.

. Responsible for identifying problem areas, and the reasons for

deviations from the plans and initiate the follow-up on the

implementation of corrective actions. Responsible for ensuring that

the projects follow the Life Cycle Management process.

. Measure and report progress of the projects to stakeholders and

management, via formal presentation on weekly basis using Earned Value

Management techniques.

. Provides a quarterly summary report of the program's status,

utilization, accomplishments and planned future direction to

stakeholders.

2. Pan India Limited (Dec'04 - Dec'07)

Project Manager for Custom CRM & Sales Management Solution

A custom CRM and Sales Force Management solution for Pan India limited

with enhanced reporting capabilities.

. Responsible for delivering the various releases of project on time and

within budget with the team of 14 developers, 5 testers.

. Responsible for initiating, planning, estimating, budgeting,

scheduling, tracking the project.

. Coordinated with various teams (sales, development and testing) to

help in managing project scope and change requests across various

releases.

. Organized all review meetings like requirement reviews, design

reviews, test plan reviews. Conducted bug scrubs.

. Coordinated with IT infrastructure support teams to ensure that the

internal standards of application development, network communication,

software configuration management, software migration, and software

distribution are met.

. Resource leveling, optimal resource utilization, defining priorities

and milestones and identifying critical path.

. Identify and manage project dependencies. Responsible for identifying,

escalating, and ensuring resolution of risks/issues that hinder

project success.

. Ensuring that the roles and responsibilities are crisp and clear

within the team. Used RACI matrix for this.

. Monitor the project progress over the project life cycle/ Software

development life cycle.

. Use Earned value methodology to monitor the project health over time.

. Reported project status to executive team via weekly report.

Project Manager for Well Log Digitization (WLDPro)

'Well Log Digitization' service for Pan India clients, designed to convert

all type of hardcopy well log data to industry standard interpretation

ready electronic vector format.

. Overall responsible for delivering the project, and successfully

delivered ahead of time, with CPI>1, and SPI>1.

. Responsible for all the PM deliverables like project plan, scope

management, quality management, resource management, schedule

management, risk management, communications management, release

management.

. Being a crucial and quick burn project, monitored closely by

establishing milestones and critical path, with maintaining the focus

of the team.

. Reported project status to executive team via weekly presentation.

. Performed project completion assessment including customer feedback,

lessons learned and financial/performance review.

2. Hewitt Associates (Feb'2004 - Dec'2004)

Project Leader for CS Pro Project

An internal system designed to enhance turnaround time and to provide a

unified and simplified view of customer data from various systems (HR &

CRM) to Customer Service Representatives.

. Responsible for initiating, planning, estimating, budgeting,

scheduling, tracking the project, with the team of 5 developers and 2

QA engineers.

. Responsible for conducting the review sessions for requirements,

detailed designs, bug scrubs and responsible for assigning and

getting resolved high business impact defects.

. Conducted project review meetings and reported project progress to

higher management on a weekly basis and deployed timely releases

to the CS department.

3. Sapient Inc (Nov'2003 - Feb'2004)

Project Co-ordinator for Nissan

Enhancement & update to Nissan's website, with new features and latest

updates.

. Conducted requirement gathering sessions with the client.

Generated and maintained the project schedule.

. Facilitated the User Acceptance Testing with the client and

maintained communication with the project audience. Also

responsible for reporting the project updates to the stakeholders.

Project Co-ordinator for Janus

Purpose of this project was to perform the User Acceptance Testing for

Janus's Retirement management system's enhancements.

. Involved in designing the test strategy for UAT & direct client

interaction for reviews. Administered test scripts generation &

set up of test environment, using different operating system &

browser combinations.

. Coordinated the UAT for the Janus website using QTP. Used Visual

Source Safe as the configuration tool. Conducted bug scrubs and

ensured all high/medium priority defects are fixed.

. Responsible for sending out daily progress to client.

4. Deltron Limited

Project Consultant for BaaN IV Implementation (Dec'2001 - Nov'2003)

Implementation of BaaN IV (ERP Solution) for Marketing, Finance, Purchase

and HR departments of Deltron Ltd.

. Assisted Project Manager for managing the ERP implementation through

all phases of the project to ensure on time, good quality and well

budgeted delivery.

. Conducted sessions across the different internal departments to define

the business processes, scope of improvement, issues and risks for a

customized application deployment.

. Facilitated communication between the Deltron team & the BaaN experts

for Scope Definition, Requirements Analysis, User Acceptance Testing,

Documentation and Support.

. Prepared various project status reports for internal, external teams

and presented them regularly to executive sponsors of the project.

Project Executive (Aug'2000-Dec'2001)

. Managed the Sales and Delivery projects of Deltron and coordinated

between the various teams, functional departments within and outside

of the organization. Managed domestic and international vendors

(SCM). Represented Deltron for all client communications and acted as

a liaison between them & Deltron's teams for the timely deliveries.

. Assisted the Project Manager to create project plans for these

projects and helped him for managing the resources, measuring the

progress & coordination with the various team leads.

. Presented the monthly projects dashboard to the Executive team of

Deltron and generated weekly status reports for all stakeholders of

the projects.

Contact this candidate