Sales Supply Chain

Charles Barnes

** ******** **** *******, ** *****

203-***-**** *******@***.***

Supply Chain Management Profile

Supply Chain Manager with over 10 Years of progressive Supply Chain

Experience. Results include cost savings, process enhancements, and

productivity improvements. Success in improving logistics, order

fulfillment and inventory management. Expertise in SAP and Customer

Relationship Management with accounts including Wal-Mart, Target, Kroger,

and Safeway.

Specific Knowledge & Skill Areas

Supply Chain Demand Planning and Three Tier System

Optimization Forecasting

Process SAP Subject Matter Expert Transportation & Order

Simplification/Redesign Fulfillment

Inventory Management Warehousing & Distribution Product Life Cycle

Team Training & Materials Mastering Team Building &

Mentoring Leadership

Professional Experience

MOET HENNESSY USA, New York, NY, 01/2008- Present

Manager, Inventory Control

Project Managed the Process Improvement and Redesign Project, which

included Process Mapping, Employee and Team Observations and Employee Goal

Setting and Performance Evaluations. Research and report variances by

quantity and dollar value to corporate office located in France.

Collaborate with Demand Planners, Customer Service and Accounts

Payable/Receivable to expedite resolution of payments and billing issues.

Accomplishments:

. Developed inventory reports that virtually eliminated all third party

warehouse out of stocks and helped reduce the DSO by 20%.

. Automated bailment state reporting process for 18 of 20 bailment

locations resulting in dramatic improvements in work efficiencies for

entire Inventory team.

. Reconciled inventories for 20 bailment locations and 3 third party

warehouses for all of 2007 in first 2 months of employment, through

increased communication and collaborative teamwork with bailment and

warehouse contacts.

. Created bailment center profiles for use by entire supply chain group

including contact information, material mapping key, report extraction

instruction and state idiosyncrasies.

Bertelsmann Direct, North American, Garden City, NY, 01/2005-12/2007

Manager, Demand and Inventory Planning

Conducted planning and forecasting for raw materials and finished products

of over 14,000 SKUs for the BMG Music Service brand. Validated MRP order

recommendations through sales trend evaluation and ad-hoc reports,

monitored supplier performance to ensure adherence to contracts, and

maintained product supply to meet new product launch requirements.

Established and maintained relationships with both internal and external

customers.

Accomplishments:

. Reduced customer back orders 63% over 18-month period, decreased raw

materials inventory by 5 million units in 2 years, and cut finished goods

inventory by 3 million units in 2 years.

. Spearheaded efforts in successful SAP end user testing during SAP 4.6

implementation and 6.0 system upgrade, meeting project quality and time

objectives as a result.

INTERDYNAMICS, Tarrytown, NY, 08/2004-12/2005

Sales Analyst

Responsible for developing and maintaining rolling 3-, 6-, and 12-month

forecasts with dollar and unit breakdowns by customer. Supplied weekly

sales reports for key customers (e.g. Wal-Mart, Target, K-Mart, and

Advanced Auto), produced ad-hoc reports for Sales and Marketing teams, and

provided monthly industry-wide sales data to assist senior management in

business-critical decisions.

Accomplishments:

. Created forecasting document subsequently used by entire Sales team and

manufacturing plant. Designed template to organize monthly sales data for

industry.

GEORGIA PACIFIC, Norwalk, CT, 01/1999-11/2003

Team Leader (2002-2003)

Supervised team of 5 Inventory Replenishment Analysts in servicing top 5

Kroger account. Functioned as SAP trainer for over 75 members within Order

Management department. Conducted quarterly and annual performance reviews

to evaluate team/individual growth and submitted weekly KPIs, including

Fill Rate, On Time, and Inventory Turns for inclusion in company

president's weekly report. Communicated daily with Sales, Marketing, Demand

Planning, Warehouse, and Logistics teams on production and inventory

service matters; held weekly conference calls with Kroger's senior

management team to discuss service objectives and issues.

Accomplishments:

. Achieved service and fill rates of 99%, including 5-month period of

account's transition to Atlanta, GA. Increased mill direct shipments by

3%.

. Created forecasting tool that allowed for allocation of product among 7

Kroger distribution centers. Developed detailed customer profile for

account transition.

. Named as SAP Trainer for entire Order Management department that

represented significant responsibility. Mentored and coached 7

subordinate team members to higher-level positions.

Lead Inventory Analyst (2000-2001) / Account Coordinator (1999)

Lead Inventory Analyst that maintained optimal inventory levels for over

200 SKUs within Kroger and Safeway accounts. Directed team of 7 inventory

analysts in conducting end user testing for SAP 4.6; created training

documentation for sample order processing. Interacted with Demand Planners,

Sales Associates, and Marketing to identify sales trends. Coordinated

shipping and receiving across entire supply chain.

As Account Coordinator, processed all military and export orders, worked

with freight forwarders to procure appropriate paperwork for U.S. Customs,

and booked container shipments on freight vessels.

Accomplishments:

. Earned "Team Member Effectiveness" award for efforts in SAP training;

named as leader of SAP Implementation End User Testing team for SAP

pilots and became SAP Subject Matter Expert.

. Kept Kroger and Safeway distribution centers at goal of 10 days for on-

hand inventory.

Education & Professional Development

Bachelor of Arts Degree

UNIVERSITY OF NEW HAVEN, New Haven, CT

Professional Training

Carpedia Profit Sustainability Champion; Train the Trainer; Time Management

with Franklin Covey; Professional Speaking; Excellence in Speaking

Institute; Advanced MS Office; Retail Link; SAP; AC Nielsen Soundscan

Professional Affiliations

The Association for Operations Management (APICS)

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