An experienced IT professional with hands-on **+ years of system, network,
design and management experience. Designed, migrated, upgraded, installed
and maintained complex distributed systems and networks. Supervised a team
of +6 technical staff and managed over 1,000 users in a multi-platform
environment. A self starter who can build a solid organization and systems
infrastructure to meet the demands of a significant and distributed user
base. Demonstrated skills in technical strategic planning and Information
Systems project management including hands on configuration and support of
devices.
Positions Held
IT Infrastructure Architect Director of Technology IT Manager
Database/Systems Administrator
Technical Skills Summary
Proxies Bluecoat forward and reverse proxy
Firewall Platforms Netscreen some Checkpoint
Switches 3Com, Foundry, Cisco, Nortel
Content /Spam filters Bluecoat, Symantec
WAN optimization Bluecoat
Managed File Services Tumbleweed
Load Balancers Foundry
Virtual Servers VMWare ESX
Email Servers Exchange 2003, First Class, OWA front end load balanced
servers
Active Directory Domain design, upgrade and migration
Monitoring What's Up Gold, Openview, Open NMS, Spiceworks, WireShark
Log Management Bluecoat Reporter, Envision (reporting familiarity and
log collection)
Window Servers IIS, FTP, NLB (network load balancing), DFS replication
and Shadow Copy and RRAS
Enterprise level virus scanning Symantec and McAfee
Imaging Altiris
Netapp Storage (Minimal) Virus scanning software install and some
maintenance
Vendor management Equipment quotes, installations, contracted services,
service contract renewals, etc
ITIL V3
Compliance HIPAA, SEC
Professional Experience
Natixis Global Associates
Natixis Global Associates delivers investment solutions to institutions,
intermediaries, and individuals around the world. It is part of Natixis
Global Asset Management a $723 billion investment organization
IT Infrastructure Architect/Senior IT Engineer
2006 to Present
Part of the Global Infrastructure team made up of 4 systems and 3network
engineers that support a high availability network of +800 nodes supporting
trading platforms and about 700 users world wide. Worked with the team to
design, support and maintain network as needed. Served as a technical
resource for strategic planning and design.
. Supported a high availability distributed Windows network of + 800
nodes networks with trading platforms
. Led projects with teams of +15 professionals including business
development unit management
. Participated in 7x24 on call schedule rotation
. Provided hands on Systems and network support as needed with
systems and network equipment.
. Service owner for configuring and maintaining high visibility
public facing web sites. These sites are secured by high
availability Checkpoint firewalls, Bluecoat reverse proxies and
load balancing Foundry switches and IIS web servers.
. Service owner of high availability Bluecoat forward proxies for
Internet access, streaming video, proxy chaining, web filtering,
company web portal, etc. The configuration of all Bluecoat devices
is backed up using a management station.
. Service owner for logging Internet access using Bluecoat Reporter.
. Service owner of providing and maintaining Wan optimization
services for the whole company using Bluecoat devices
. Service owner for configuring and maintaining critical, time
sensitive file exchanges using Tumbleweed Secure Transfer edge
devices and backend servers
. Responsible for remote BDUs (business development units)
architecture, project plans and implementation. Services provided
are: VPN, Wan optimization, web filtering, Bloomberg, Morningstar,
Lipper and trading platform. Provided detailed project plans
including network design, work structure break downs, budget, cost
comparisons and feasibility. Directed project team and implemented
plan.
Technology used at remote business development units is: ESX
Virtual Servers, Checkpoint Firewall, Bluecoat Proxy, Nortel
switches, Windows servers and domain controllers, WAN optimization,
DFS replication, Shadow Copy (to allow retrieval of previous
versions), Ranger Backups, business continuity and recovery plan.
Trained remote office staff on managing newly installed
infrastructure. Also, train staff to conduct end user training on
new technology features.
. Act as liaison between systems engineers, support center team and
remote offices. Co-ordinate infrastructure support for maintenance,
backups and upgrades.
. Configured and implemented rollout of front end load balanced
Exchange Outlook web servers
. Created and support virtual servers on ESX host - troubleshoot ESX
host as needed
. Installed and configured load balanced Intranet servers using
Windows network load balancing
. Configured and implemented Netapp virus scanning solution for
Netapp storage
. Managed and implemented Daylight Savings time change / patch for
Exchange, Windows servers and company wide desktops
. Troubleshoot Exchange, Enterprise Vault and other servers in the
environment as needed.
. Performed feasibility analysis and testing of vendor products to
determine best fit for company
. Effectively trained and transferred knowledge to other engineers
. Technical resource for strategic design and plan
. Worked with and managed vendors as needed for equipment quotes,
acquisition and contracted services, etc.
Pathfinder International
(International non-profit organization HIV/Aids Prevention)
Senior Systems Administrator
2005 to 2006
Worked with a team of 5 local and about +5 remote staff and vendors to
maintain a distributed international network that comprised of Windows
servers including Exchange and SQL and about 200 desktops.
. Supported a network with a local office as well as 15 remote
offices dispersed internationally
. Responsible for the day-to-day operational support of entire
Pathfinder International network including: Internet and email
(Exchange), network connectivity, virus protection, network
security, backup and restore operations, troubleshooting of network
errors and system performance monitoring.
. Connected field offices using site to site VPNs in hub and spoke
topology (Netscreen firewalls) or Windows RRAS service
. Assisted and trained field office staff in maintaining the
infrastructure at field offices
. Supported Exchange 2003 email servers
. Provide additional back end support for all MS SQL, SYBASE,
Paradigm, and Segate Crystal Reports
. Researched, recommended and implemented possible technology
upgrades or system improvements to enhance company productivity and
efficiency.
. Established and maintain system backup procedures.
. Maintained stability, functionality and performance of LAN,
including servers and LAN switches and firewalls (Netscreen
firewalls used for routing as well)
. Installed monitoring solution for network
Weston Public Schools
IT Manager 2003 to 2005
As manager and technical leader held fully responsibility of all systems
and network for the entire district These included assessing needs,
developing plans, providing technology upgrades, training and support of
faculty, staff, students, interns and contractors.
. Upgraded Windows NT 4.0 servers to Windows 2003 and migrated users and
data.
. Installed network file servers, routers, switches, network software and
other computer hardware and software related to networking. Installed
managed or maintained at least 21 servers including SQL database, file,
media, imaging, web and FTP servers.
. Maintained network hardware, software, net-workable computer applications
and files. Designed and installed file back-up routines using Veritas and
Retrospect software.
. Designed and installed network security systems. Configured and
maintained 3Com switches.
. Assisted media specialists, librarian, secretaries, clerks, and computer
technicians in developing network maintenance procedures. Created mass
users (over 1,000).
. Ensured HIPPA compliance regulations for student health data.
Littleton Public Schools
IT Director 2002 to 2003
As IT director provided leadership, vision and technology plans for the
entire district. Implemented upgrades and improved the performance and
operations of the school system bringing them up to standard.
. Worked with Technology Advisory Committee to develop and write a
technology plan for the district. The plan aligned to the District
Strategic Plan and State Technology Plan. Provided direction to the
school system in integrating and aligning technology with plan
objectives.
. Worked closely with the Town, Littleton Electric Light and Water
Department and consultants to help design and then approve the Wide Area
Network. Worked with the Town Information Systems person to build bridges
between Town and School Department. This cooperation resulted in the Town
and Central Office sharing the same Internet connection.
. Supervised and assisted with the installation and configuration of new
High School network; comprising of Cisco 6500/6000 switches and a Windows
network. Managed Security needs of the whole network.
. Supported district wide networks and databases. Responsible for the
analysis, planning and design of systems with a focus on automation.
Troubleshoot errors and failures through the use of system utilities.
. Responsible for reviewing district wide technology purchases. Outlined
and determined guidelines for the work of contracted services.
. Introduced and facilitated regular monthly meetings for technology staff.
Improved coordination and technology planning.
. Organized appropriate training sessions for technology staff, improved
SIMS reporting
. Created procedures to accumulate inventory of current equipment. The
collection of inventory data helped plan for technology needs in the
future.
. Member of LitCom (Town wide technology team)
. Acquired Intel Grant for wireless network cards. Managed technology
donations made to the district.
North Andover Public Schools
IT Manager 2000 - 2002
. Responsible for district wide networks comprising of eight schools.
Provided system wide strategic planning for technology. Oversaw the
network security of administrative data via both hardware and software
schemes. Maintain town wide I-Loop this Wide Area Network (WAN) used for
both data and video within the town.
. Reconfigured district wide network to make it more efficient and
reliable. Established consistent IP scheme through out the district.
Worked with a committee to come up with an acceptable use policy for the
district. Configured and managed Internet Gateways. Installed and
configured Internet Filtering software. Installed a district wide
networked backup and recovery system.
. Maintained and managed a network with 1400 computers and over 40 servers.
Installed servers and workstations as needed
. Created, updated and maintained web site
. Installed, configured and maintained Email Server. Supported Library
Winnebago Servers.
. Introduced policies and procedures and applications for network accounts.
. Assisted in hiring and training of new staff, interviewing/hiring
decisions.
Somerville Public Schools
Database and Systems Administrator
1997 - 2000
. Began as Parent Liaison - Data Analyst; promoted to Systems Administrator
.
. Installed and configured computer systems and networks, updating them as
necessary, and keeping them running properly on a day-to-day basis.
. Understood and met the reporting needs of various departments within the
School District.
. Maintained database; ensured integrity of data structure and relevance of
existing fields for all students. Created user defined fields and produce
reports on a relational database.
. Responsible for bringing the school department in compliance with Mass
Department of Education Student Information Management Systems (SIMS).
Education
Harvard UNIVERSITY - Cambridge, MA
Masters in Education Degree
karachi UNIVERSITY - Karachi, Pakistan
Bachelor of Arts
university of LOWELL - Lowell, MA
Certificate in Data and Telecommunications
Relevant Training
Tech Data Corporation Interconnecting Cisco Network Devices
Cosmos Security NetScreen Advanced VPN Implementation
Foundry Networks Web Switching and Load balancing
Pinnacle and Glow Training Windows NT Windows 2000 and Windows 2003
Xintra Institute of Tech. Microsoft Systems Engineer Course
Boston University Project Management
NEXUM Bluecoat Certified Proxy Professional
New Horizons ITIL V3
Recommendations
Available upon request