Quality Assurance

Carson Bridges, Jr.

**** ******** *** ***** *******, TX 75052

Mobile: 214-***-**** Home: 972-***-****

***********@*******.***

EDUCATION

MBA, Conflict Resolution (ADR) /

Management Dallas Baptist University

Dallas, TX

MA, Organizational Management Dallas Baptist University

Dallas, TX

BA, Psychology University of Arkansas at Pine Bluff

Pine Bluff, AR

EXPERIENCE: 11/08 - Present Quality/Procurement (Purchasing), KONE Inc.

McKinney, TX

11/08 - Present Supplier Quality Area Manager for North and South America:

Responsible for managing a global team of Supplier Quality Engineers and

Purchasing/Procurement Managers with direct reports in the United States,

Canada, Mexico and China and over 350 suppliers worldwide. Duties include,

but are not limited to, supplier evaluation and selection; contract and

price negotiations; granting/awarding contracts; identifying the best

suppliers at the most competitive prices. Assist supply base in

maintaining the quality and reliability of products and services,

streamlining the PPAP/FAI process, implementing APQP, developing

PFMEA/DFMEA, eliminating process constraints, conducting reviews/audits of

ISO policies and implementing poke-yokes, in an effort to ensure suppliers

meet and exceed KONE's Supplier Excellence Standards.

Six Sigma - Assist suppliers in implementing a data driven approach and

methodology for eliminating defects in manufacturing process. In addition,

aid suppliers in the implementation of a measurement-based strategy that

focuses on process improvement and variation reduction.

Purchasing/Procurement - Evaluation of suppliers based on cost, quality,

service, availability and reliability. Examine catalogs, commerce

publications and directories in order to find the right suppliers to meet

KONE business needs.

Operations - Assist/Lead suppliers in strategic planning efforts

contributing to the efficient, systematic and profitable operation of the

supplier's production department. Provide overall leadership and direction

to supplier base responsible for production, distribution logistics and

maintenance operations. Implement strategies to increase efficiency,

maintain quality and ensure continuous improvement. Lead and grow

supplier's production team using Lean Manufacturing Principles.

Material/Supply Chain Integrations - Assist suppliers with communication

and supply chain processes/integrations to ensure optimal customer service

standards are met.

. Represents KONE as the suppliers' primary contact, primary task assessing

and recommending suppliers for approval and awarding business.

. Reviews procurement, quality and KPI (Key Process Indicators) document

requirements with supplier representatives to ensure they are understood

and implemented.

. Reviews supplier generated quality verification documentation to verify

conformance to procurement and quality document requirements.

. Collaborates with suppliers' quality personnel to identify a course of

action to achieve satisfactory disposition of disclosed non-conformances.

. Develop and implementing strategies to ensure suppliers achieve ISO

certification and meet KONE's Supplier Excellence requirements

EXPERIENCE: 05/05 - 11/08 Quality, PACCAR Inc. Denton, TX

05/05-11/08 Manager of Supplier Quality: Liaison between PACCAR and supply

base responsible for managing over 100 suppliers. Assisting suppliers in

setting goals in conjunction with developing strategies; lead and or assist

suppliers in Quality Management System development/improvement, Six Sigma

implementation, Purchasing/Procurement actives, Operations and

Material/Supply Chain Management. Ensuring initiative align with PACCAR

business vision, goals and strategy. Work with teams of subject matter

experts to identify problems, analyze information, develop and implement

solutions. Act as change agent to instill Six Sigma culture throughout

the organization and drive measurable business process improvements.

. Develop and execute global manufacturing strategy to support PACCAR's

growth strategy.

. Establish operational standards for cost control, quality, safety,

employee relations.

. Drives implementation and execution of manufacturing and quality policies

and practices.

. Recommends and implements strategic changes in manufacturing and

operations strategy.

EXPERIENCE: 7/00 - 05/05 Production/Quality Department, General Motors

Truck Group, Arlington, TX

05/03-05/05 Process/Production Control Manager (PCM): Responsible for the

plant's Quality/Process Control activities, verify the quality of processes

and procedures of the Quality Management System (QMS) ensures process is

functioning according to the plant's Quality Policy. Reviews, documents and

reports on the status of the quality assurance activities performed by

those under my supervision and reports to Quality Director. Documents

reviews, plans implement corrective action and causes to happen corrective

or preventive actions deemed necessary due to poor performance, ineffective

procedures, etc. Provides training for employees in operations on all

aspects of the QMS. Creates and maintains a filing system that documents

the effectiveness of the quality assurance practices of the QMS.

Participates in quarterly reviews of employee performance in order to

demonstrate compliance with the QMS. Responsible for participating in an

annual review of the QMS. Additional duties include providing advanced

project management services and technical expertise in conjunction with

Quality Engineering projects to support business quality and to ensure

compliance with ISO standards, regulations, policies and procedures. Leads

mentors and/or participates in cross-functional teams to diagnosis and

resolve major product, process, and system problems in Quality Management

(QM), Analytical Development, and Technical Operations.

. Develop and improve overall quality systems, including quality standards,

test methods, process control techniques, and inspection/testing plans to

ensure safety, reliability and efficacy of products, processes and

significant changes.

. Design experiments and assists with validation studies for new product

line or modification made to our current products or process.

. Provide technical support to the production department, process

development, manufacturing and suppliers to improve process capability,

reliability and the quality of our products.

7/00-5/03 Supplier Quality/Reliability Engineer: Responsible for the

production quality of 856 vehicles a day valued in excess of $36 million

Worked with the product development engineering team to develop testing and

product screening procedures for the automotive industry. Develops,

modifies, applies, and maintains quality standards for the assembly plant.

Devises and implements methods and procedures for inspecting, testing, and

evaluating the precision and accuracy of parts and products received from

vendors. Designs or specifies inspection and testing of parts; conducts

quality assurance tests; and performs statistical analysis to assess the

cost of, and determine the responsibility for, parts that do not meet

required standards and specifications.

. Selected by my supervisor to work with Lear Arlington to improve their

quality control plans and containment measures to ensure GM Arlington

received quality parts.

. Worked with Key Plastics to improve the quality of the products they

provided to our plants. This resulted in a reduction in the amount of

downtime and replacement of defective parts. Saving GM and Key Plastics a

combined total of $7 million also improved Key Plastics' vendor rating.

EXPERIENCE: 5/97-8/00 United States Army Officer, LT, Chemical Corp

7/99-8/00 Company Executive Officer: Responsible for the training,

readiness, health, morale, and welfare of 130 soldiers and their families,

also manager of an annual operating budget of $150,000. Commanded a company

of 130 soldiers in the absence of the commander.

. Responsible for the combat readiness of 22 M93 FOX NBC Reconnaissance

vehicles; 16 wheeled vehicles; and associated equipment valued in excess

of $50 million.

. Personally recognized for saving 2/3ID over $30,000 on deploying squads

to Ft. Stewart, GA and Ft. Irwin, CA.

. Responsible for coordinating the deployment of 25 soldiers and 6 M93 FOX

Recon Vehicles valued at $13 million to Ft. Irwin, CA.

12/98-7/99 Reconnaissance Platoon Leader: Leader and primary trainer of a

35 man Reconnaissance Platoon prepared for immediate worldwide deployment.

Maintained and accounted for $18 million worth of platoon equipment.

. Selected over all other lieutenants in the Chemical Corps to fill 1 of 3

slots as a platoon leader in 51st Chemical Recon Company; the only pure

chemical reconnaissance company in the US Army.

. Developed a gunnery scenario for my platoon, which later adopted as the

company standard.

8/97-12/98 Battalion Chemical Officer: Developed innovative and realistic

training for 580 soldiers. Designed and implemented maintenance tracking

plans for nuclear, biological, and chemical defense equipment valued in

excess of $17 million, also manager of a $200,000 NBC Defense Budget.

. Recognized by the Battalion Commander as 1 of 2 top lieutenants out of a

field of 20 lieutenants in the battalion.

. Personally recognized by the Battalion Commander for saving the battalion

$50 thousand by reengineering parts the request policy.

Additional Information: Strong analytical and interpersonal skills.

Certified Mediator in accordance with Chapter 154 and 154. 052, Texas Civil

Practices and Remedies Code, Red X Certified (GM Certified Statistical

Engineer). Interests include reading, computers, sports, stock market, and

community service.

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