Quality Assurance Management

ALICE R OBERTS

***-** **** **** *****, Apt. A*H, Richmond Hill, NY 11418

646-***-**** **********@*****.***

PROFILE Financial systems project management, liaising with business users and internal and

external IT colleagues, delivering exceptional support to a wide range of users.

Commitment to automation for increased efficiency with a focus on minimizing system

down-time. Expertise in process improvements, quality assurance and user acceptance

testing.

System Proficiencies, Primary, Secondary:

PAM Portfolio Management and Portia

Accounting FileMaker Pro (MAC)

Bloomberg POMS Interface Raisers Edge

Pervasive Lotus Notes

Cognos Impromptu Joomla

MS Access, Project, Office Drupal

DOS Scripting PHP

WEBSITES W EBSITE DESIGNS 2009-Present

Open Source designer website tools and utilities.

VOLUNTEER THE INSTITUTE FOR THE DEVELOPMENT OF EARTH AWARENESS, NY, NY2008-Prese

Educators of bioethics, green and sustainable building, alternative energy technologies and

energy conservation issues.

Parse contact history into File Maker Pro, managing the File Maker Pro database design

and development to specifications of Director.

HELPUSA 2008

Not-for-profit organization empowering those in need to become and remain self-reliant.

Raisers Edge database processing.

EMPLOYMENT AMBAC ASSURANCE, New York, NY 1999-2008

Financial guarantor and financial services.

Assistant Vice President, Technology (2004-2008) PAM Administrator (1999-2004)

Hands on Management of financial accounting and integral systems.

Collaborated with vendors, business units and technology to evaluate and facilitate

successful, annual system upgrades.

Provided support to finance, trading desk, and treasury ops in system use and

integration of banking, regulatory reporting, and POM portfolio accounting interfaces.

Implemented upgrade and process improvements designed to elevate team efficiency,

including regulatory, close and baseline reporting automation.

Cultivated knowledge of technologies and business units. Attended conferences and

assisted business users on functionality enhancements.

Ensured Sarbanes-Oxley and internal controls compliance.

Automated time-cost reconciliation correctives to eliminate manual processing.

Led the implementation and upgrades of Bloomberg – PAM Gateway.

Supervised the integration of HUB market data for asset and liability and accounting

systems as well as the automation of data into PAM.

Implemented a lock-down, internal controls process, for critical, financial reports.

Directly contributed to disaster recovery system upgrades as well as related processes.

LAZARD ASSET MANAGEMENT, New York, NY 1993-1999

Financial Advisory and Asset Management.

Administrative Assistant, New Accounts

Managed Lotus Notes client tracking database.

Supported, portfolio managers, marketing and compliance manager.

EDUCATION & CITY UNIVERSITY OF NEW YORK, New York, NY

Bachelor’s Degree, Geography

TRAINING

NEW YORK INSTITUTE OF FINANCE, New York, NY

Introduction to the Fixed Income Market

AMERICAN MANAGEMENT ASSOCIATION, New York, NY

Technical Project Management; Debits & Credits: How Accounting Really Works;

Information Systems Project Management

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