Sales Customer Service
Resume:
Mariann Clark
*B Dennison Dr.
Bourbonnais, Il. *0914
******@***.***
Qualifications
Customer relations
Sales and merchandising
New item cut in
Assemble and place POP
Displays
Planogram implementation
Reset/remodel
Use of PDA/Telzon
Managing reports and records for National companies
Ordering in new merchandise
Maintaining shelf stock
Training of new associatesAA
Scheduling routes
Office -computer, fax, copier and general office procedures
Education
1971 graduated
Bishop McNamara High School
Kankakee, Il
1990 Associates Degree (Art)
Kankakee Community College
Kankakee, Il.
Additional Education:
Substance and Alcohol Abuse
Child Abuse and Neglect
Interior Design I & II
Private Art Classes
Relevant Experience
1997-Present Acosta Sales and Marketing
Territory Manager
*Responsible for a territory of Major retail stores in Il. and Fl.
*Visited retail locations regularly generating a positive and
professional rapport with store management.
*Maintained close personal contact with store management and store
personnel.
*Interpersonal relations, "sense of urgency" skills, proficient in
reading, implementing and adjusting schematics,
experienced in operating a hand-held scanner and entering work
progression on an IVR system, Dell handheld, etc.
And web-based programs on the internet.
*Solid problem -solving and time management skills.
*Proficient in implementing Plan-O-Grams's, resets, product cut-in,
product placement and distribution.
*Performed and accurately reported daily,weekly or monthly assignments
in a timely manner, consistently worked with no direct
supervision, made and followed a schedule and completed tasks as
assigned.
*Set up advertising displays and arranged merchandise on counters and
tables to promote sales.
*Placed price and descriptive signs on backdrop, fixtures, merchandise
and floor.
*Sustained stores inventory for the manufacturers represented ordered
product, completed returns, distributed Point of Purchase material.
*Answered customers' questions concerning location, price and use of
merchandise.
*Suggested selections that met customers' needs and emphasized selling
points of article, such as quality and utility.
*Sold merchandise to individuals in store, utilizing knowledge of
products sold.
2008 Walmart
Jewelry Department Manager
* New Store setup
*Responsible for management of all aspects of the jewelry department
*Maintained inventory levels
* Ordering and pricing
*Returns
*Special Orders
*Displays
*Internet and Telzon usage daily
*Delegated Tasks to associates
2002 BMK Jacks
Sales/Territory Manager
*Responsible for non-food items in drug and grocery stores on Florida's
East Coast,
*Maintained store inventory for manufactures represented.
*Ordering in new merchandise via the internet daily.
*Return visit to receive and place new merchandise.
*Maintained close personal contact with store management and store
personnel.
*Suggested extra orders to compliment sales activity.
*Managed all aspects of a territory including scheduling, reporting and
customer service,
Other Experience
1993-1997 PIA Merchandising Co.
*Retail Service Merchandiser for Mass Merchants
*Called on Mass Merchants for Buena Vista
*Called on Grocery and Mass stores for Bayer, Colgate, etc.
*Maintained distribution
*Office Procedures
*Trained new associates
1990-1993 Exotic Plant Rental
Horticulture Tech.
Maintenance of all accounts, including Northfield Square Mall,
Northwestern Hospital/Chicago and private business and residences
Logging daily activities at accounts
Customer relations
Plant Nomenclature
1985-1988 Catholic Youth Organization
Art Director/Assistant to Director
*Taught art classes to youth
* Took charge of entire center in the absence of Director
Personal Art History
Participated in many Art Shows
Award from KCC Juried Art Show
Illustration for several Prairie Fire Publications
Design of posters and signs
Sale of Paintings
Commissioned artwork
Design and Rendering of Yard Cards
Design and sales of Jewelry
Volunteered :
United Way
Girl Scouts
Maternity BVM Parrish functions
Kankakee Community College Art Shows
Kankakee River Regatta
Kankakee Music Festival
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