Project Manager Management

Rachna B. Singh, PMP, MBA Address: ** Braemar Dr.,

Troy, MI 48098

Cell: 248-***-**** Email:

**************@*****.***

PROJECT MANAGEMENT & BUSINESS ANALYST SKILL SET:

10+ Years Demonstrated Leadership in Project Management and Business Development

Roles PMI Certified Project Manager (PMP) with MBA Detailed Knowledge of Technical

Terminology used in Healthcare Industry Strong Experience in Achieving Company Objectives

Superior Managerial, Leadership and Coaching Skills Exceptional Time-Management Skills

Proven Ability to Deliver Solid Solutions Strong Communication Skills w/Client-Focused Mindset

Proven Ability to Meet Deadlines and Handle Pressure Consistent Delivery of Projects On-

Time and On-Budget Extensive Experience in Timeline Management, Working with Project from

Conception to Implementation Well Respected by Team Members and Executives Proven History

of Applying Innovative Strategies to Project Development Expertise in Adapting to Various

Cultures and Organizational Levels Extensive Experience in Information Technology and Project

Coordination Ability to Develop and Lead Cross-functional Teams Strong Knowledge of

Healthcare, Automotive, Finance and Service Industries Experience Creating Technical and

Functional Specs for Business and IT Customers

SPECIALIZED EDUCATION & CERTIFICATIONS:

Indian Institute of Management in Bangalore, India: Executive MBA Jan. 2009

Punjab University in Chandigarh, India:

• Bachelor of Education May 1996

• MS in Biology May

1995

Masters (Hons) Dissertation on Histological and Histochemical analysis of Amphistomes

o

Worked as Research Assistant

o

• Bachelor of Science May

1993

PMI Certified Project Management Professional (PMI)

Michigan Certified Teacher (Secondary Level in Science)

Certified Systems Analyst (NIIT)

Certified Oracle Developer

PROFESSIONAL EXPERIENCE:

APEX SYSTEMS Jun. 2006 to Apr. 2007

Project Manager on GMCC (Global Material Capacity Control) project for General

Motors

• Developed and managed the budget, project scope and interfaced with client throughout the project

and ensured all objectives were met.

Led and conducted Joint Application Design (JAD) sessions to analyze user needs.

• Delegated responsibilities and designed time schedules.

Provided ongoing project analyses, mitigated “scope creep”, and communicated project status.

Identified and resolved project issues and constraints

• Prepared weekly project status reports for management.

Project Coordinator on GVOS (Global Vehicle Order Sequencer) project for General

Motors

Rachna Singh (Resume continued)

• Developed project schedule, risk, quality and scope project documentation.

Developed SDP-21 Project deliverables using input from both client and project’s technical staff.

Coordinated SDP-21 deliverables with GAD QMS deliverables.

Worked closely with client to gather client documents and content standards.

Served as Configuration Management Subject Matter Expert (CM SME) of SDP-21 deliverables using different Configuration

Management Tools.

Coordinated and facilitated peer reviews to develop and grow team members.

Assisted in preparation and presentation of the project metrics in Senior Management Reviews (SMR’s) which includes the

senior managers from GM IS&S and Project Management office (PMO).

Worked closely with offshore PMO team to ensure project met all required quality standards.

Project Manager/Requirements Analyst for Vehicle Distribution System project for General Motors

• Managed project scope, time, cost, quality, communication and risk.

Sequenced activities estimated resources, durations and scheduled development tasks during the project

time management phase.

• Prepared project estimates and personnel requirements for system enhancements.

Worked with external teams to ensure proper support is available for the development team.

• Obtained user approval and coordinated implementation using the GM IT change management processes.

Collaborated with team members, EDS and GM during the course of the project.

• Developed numerous work breakdown structures (WBS), scope baselines and strategies for

scope verification. Regular meetings were set up with client and team members for tracking

progress.

• Developed requirements and technical specifications for a novel vehicle distribution system application

based on Service Oriented Architecture (SOA).

COMPUWARE COPORATION Mar. 1999 to Nov. 2004

Senior Business Analyst at GM Powertrain

• Gathered business requirements for new applications and documented detailed technical specifications.

Interacted with end users while supporting a custom business reporting tool to train/mentor the users and maintain

technical documentation for the application.

Developed applications in Visual Basic and Excel to perform data consolidation, comparison and report generation for

decision-making purposes utilizing the SDP-21 framework for development.

Developed tools using all phases of the software development lifecycle as well as systems development methodologies to

analyze and validate data to increase accuracy and to resolve inconsistencies.

Business Analyst at Burns & Wilcox

• Developed applications in Visual Basic and Excel to automate the process of estimating insurance premiums

Systems Analyst at Ford Motor Company

• Developed customized end-user reports in Access for retrieving vehicle emissions data from an Oracle database.

Created queries and generated reports for various project management applications developed in Excel, VBA and Access.

Performed Level 2 application support for custom vehicle emission data applications; implemented application upgrades and

patch implementations using IT change controls.

Interfaced with customers to identify, explain, and resolve technical challenges; provided superior support to clients.

Documented and communicated client business and system needs to development teams.

Assisted in IT application portfolio management for application consolidation and conversion to COTS solutions.

Developed business planning applications in Visual Basic, Excel and Access.

Created tools to port data from an Access database to Word and Excel for automated report generation and data analysis to

increase efficiency and workflow.

Programmer/Analyst at Ford Credit

• Analyzed data and developed SQL queries to generate management reports

Rachna Singh (Resume continued)

GNU SOFTWARE – Programmer/Analyst Sep. 1998 to Mar. 1999

• Developed an application that enabled Mortgage Securing Companies to automate the import of inspection

request files in different formats; application developed using VBA and Access with SQL Server.

Developed custom reporting tools in Access to automate the export of inspection results performed by Mortgage Securing

Companies to their clients in flexible formats that support XML data standards.

Developed data models to track finance, distribution and scheduling of mortgage securing companies using formal systems

analysis design processes utilizing SDLC and Entity Relational modeling and Semantic Object modeling techniques; data

model developed using Oracle Designer and Oracle Developer.

COMPUTER SKILLS:

Experience with Oracle, Visual Basic and SQL Server Applications

Microsoft Office Suite includes: Word, Excel, Access PowerPoint, Outlook and SharePoint

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