Customer Service Quality Control
Resume:
EDWIN CONTRERAS
Wake Forest, NC 27587
919-***-**** Home
919-***-**** Cell
E mail: **********@**********.***
SKILLS SUMMARY
Over 20 years of purchasing and 14 years of management experience; Expertise in negotiation of large contracts; sourcing strategy,
successful launching of new commodities; successful in implementing savings for commodities; interfaced with suppliers in regions that
include Europe, Asia, Mexico and South America; Understand business trends within the supply base; Provided leadership and
training to less experienced buyers; Fluent in Spanish
EMPLOYMENT HISTORY
Senior Strategic Buyer, February 2007 – Present
Sony Ericsson Mobile Communications
•Support the global sourcing strategy.
•Develop and implement sources of supply for plastics, keypads, castings and cosmetic metals.
•Provide leadership and mentoring to less experienced buyers.
•Create, analyze and realize product in commodity areas.
•Possess strategic understanding of suppliers’ cost drivers for use in technical negotiations
•Good understanding of the legal processes and well versed in contract negotiations.
•Understand the business trends of the commodity areas.
•Take lead in negotiating commercial issues including annual global pricing.
•Interface with suppliers in U.S., Malaysia, China, Japan and other countries
Accomplishments
•Performed the first successful tooling transfer from a supplier that was closing to current supply
base on a major project in SEMC’s history. Savings for the project were estimated at $1.5 M by
not having to incur in new tooling cost or having down time.
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•Took over 3 major projects when I started in the company from the incumbent buyer and successfully met launch dates.
•Two years running successful global negotiations for 3 commodities reaching savings of over
$10M/year.
•Successful negotiations on current project Vulcan which helped reach stretch target and savings
of $5.5M. •Successful negotiations with paint suppliers to obtain cost downs for our supply base
for the first time ever. Estimated savings to global projects $7M for 2009.
Purchasing Agent, Direct Materials, January 2001 – February 2007
GKN Driveline NA Mebane, NC
•Negotiated pricing and purchased products in the commodities for boots, inserts,
grease/lubricants, dampers/couplings, clamps, foam products, torque systems (viscous
couplings/ETM’s), castings, sealants, seals/gaskets, and all rubber products ($44 million in annual
turnover).
•Global Team Member that involved interaction with CPMs (Commodity Purchasing Managers)
and CPDs (Commodity Purchasing Directors) for boots, clamps, grease and torque management
•Interfaced with the A/B engineering groups in Auburn Hills. Created opened communications to
insure proper product compliance.
•Being bilingual (English/Spanish) strengthened relationships with Velcon Mexico, GKN Spain and
other overseas Spanish speaking suppliers for all commodities in the department
•In volved in sourcing a new product for torque division of the company and set the cost
benchmarking targets
Accomplishments
•Led interface between GKN and Tochigi Fuji USA (TAM) creating savings of over $600,000.
•Created annual savings of $700,000 for VAVE for grease, $80,000 for boots by moving from
Flambeau to ABC and $85,000 for dampers by moving from Woco to Arteca.
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Manager Eastern Region, March, 2000 January 2001
Residue Worldwide Inc., Wake Forest, NC
•Created and managed new accounts for the eastern region in US.
•Handled procurement of plastic scrap materials throughout the USA and Canada for re sale.
•Maintained all customer relations
•Planned and evaluated all shipping of products
•Performed cost analysis of materials which included freight cost and market value for resale
•Visited manufacturing facilities in order to secure best prices and quality of material
Accomplishments
•Created over 40 new accounts in less than 12 months
Materials Manager, August, 1997 – February, 2000
Carlisle Plastics, Inc., Battleboro, NC
•Responsible for purchasing and managing all raw materials. ($3 million a month). Negotiated
pricing with over 50 suppliers and dealt with delivery deadlines and quality of product
•Coordinated railcar and other material shipments
•Managed the reprocessing warehouse and its department consisting of 5 shift leaders and 27
associates
•Visited suppliers in order to determine if they met quick turn around demands on materials, reliability and quality control
•Interacted with production and planning to maintain highest level of productivity. Performed and
executed MRP analysis and planning to determine order quantities and dates. Maintained
purchase parts database and suggested system enhancements to maintain best price per product
type
Accomplishments
•Established on going perpetual inventory and favorable purchase price variance. Created a
standard versus actual cost report database.
•Reported highest level of reprocessed scrap saving for the company of over $550,000 per year.
Conversion/Open Cell Manufacturing Production Manager, August, 1995 – June, 1997
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Nomaco, Inc., Zebulon, NC
•Managed 30 permanent associates on three shifts including supervisors, quality control person,
mechanics, and 120 temporary associates.
•Assisted in the purchase of new production machinery to increase productivity by 45%.
•Managed and fine tuned the P&L's for two departments
•Created safety operation procedures, job descriptions, production schedules and controls, and
quality control procedures for three shifts and two departments.
•Visited customers with sales personnel for introduction of new products and service areas.
Accomplishments
•In less than two years physically and professionally transformed, through value added products,
two departments to be profitable and able to offer sales tools.
•Initiated and composed a manual for the marketing department to use as a sales tool that offered
our departments’ services and machine tolerances in both English and Spanish.
Customer Service/Inside Sales/Purchasing Manager, August, 1987 – July, 1995
Foam Design, Inc., RTP, NC
•Responsible for raw material purchases of $2.6 million per year. Controlled inventory through
MRP system and perpetual inventory reports.
•Negotiated major supplier contracts to obtain the minimum prices with the best service and
quality levels.
•Directed contacts with quality control/quality assurance for optimum product quality.
•Managed department to maintain proper levels of material cost versus manufacturing cost.
•Customer Service/Inside Sales: responsible for maintaining service and client relations with over
100 customers.
•Scheduled production through a computerized system to ensure customer delivery. Responsible
for preparation of customer delivery program and customer quotations including pricing of
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products.
•Other Responsibilities included supervision of four associates including office supervisor,
receptionist, production supervisor, and shipping and receiving clerk. Prepared budget, cost and
forecast reports
Accomplishments
•Reduced material cost by 5%, savings in the amount of $60,000/year.
•Creating better inventory management by creating a JIT program that reduced inventories to less
than $40,000/month.
Prior Experience Before These Dates
Operations Manager, July, 1986 – June 1987
Fisher Scientific, Puerto Rico
Purchasing Agent, Quality Control, May 1977 – June 1986
Squibb/Bristol Myers, Puerto Rico
EDUCATION
University of Turabo, Caguas, Puerto Rico
Major: Accounting; Minor: Business Administration
Completely Bilingual – English and Spanish
Pursuing CPM Certification
MEMBERSHIP
•ISM CAROLINAS
CONTINUED EDUCATION
•Six Sigma – Yellow belt
•Interpersonal Management Skills Training
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•Advanced Negotiation Training
•ICE Negotiation Skills
•ISM Driving Down Cost through Cost and Price Analysis
•ADD Purchasing Development Centre (Myer Briggs)
•PSP59 Torque Management Devices
•CIW Boots
•PSP53 Grease: The Vital Component
•PAP25 ADD Products and Processes
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