Customer Service High School

ASHLEY NICHOLE GANDY

*** ***** *****, *******, *** Jersey 08201 609-***-****; 645-5178

OBJECTIVE

Seeking an entry level position in a team-oriented environment that fosters

professional

Development and growth.

EDUCATION

Egg Harbor Township High School Egg Harbor Township, New

Jersey

Diploma Sept 2003 to Jun 2007

WORK HISTORY

Tax Preparer Mays Landing, New Jersey

JACKSON HEWITT TAX Dec 2008 - February 2009

. Prepared income tax return forms for individuals and small businesses:

Reviewed financial records, such as prior tax return forms, income

statements, and documentation of expenditures to determine forms

needed to prepare return.

. Interviewed client to obtain additional information on taxable income

and deductible expenses and allowances.

. Compute taxes owed, using adding machine, and completes entries on

forms, following tax form instructions and tax tables. Consulted tax

law handbooks or bulletins to determine procedure for preparation of

atypical returns.

. Occasionally verified totals on forms prepared by others to detect

errors of arithmetic or procedure. Calculated form preparation fee

according to complexity of return and amount of time required to

prepare forms.

Front Desk Coordinator Atlantic City, New Jersey

BLUEGREEN CORP June 2008 - Nov 2008

. Making and confirming reservations for hotel stay and tour of the

resort.

. Greeting customers, distributing paper, creating folder to sent with

customer on tour.

. Answering multi-line phones resolving customer questions.

. Maintain professional attitude while listening to multiple complaints.

. Copy and scan important documents as well as designing flyers.

. Research information and numbers on referred customers.

Cashier/Pharmacy Tech Egg Harbor Township, New Jersey

CVS PHARMACY July 2006 - Mar 2007

. Operate cash register with all cash, check and credit transactions.

. Stock shelves with products weight up to 50 pounds.

. Customer service helping customers with questions, complaints and

problems.

. Maintaining a clean store; vacuuming, dusting, removing trash,

reorganizing the shelves.

. Filling the prescriptions for the customers at a timely manner.

. Calling doctors for verification of prescription.

. Creating profiles for patients with correct information.

SOFTWARE/SYSTEM SKILLS

Knowledge of Apple Mac Computers, Microsoft Office, Photoshop, and

Illustrator.

ACOMPLISHMENTS: Sunday School Teacher- 2 years

Child Development Classes- 2 years

Child Physcology Classes- 2 years

Graphic Art Classes-4 years

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