Sotirios Triantafillou
1-312-***-**** *******@*****.***
Summary
Senior Systems Engineer and Support Specialist with over 10 years
experience in project management, infrastructure engineering,
systems configuration, implementation, and virtualization
technologies. Providing Tier I,II,&III level support to end users
from administrators, operators, to front office and executives.
Working within a team or minimal supervision, a strong work ethic,
effective communicator, and a desire to exceed user expectations
is a must.
Project and Work Experience
Project Management Highlights
Procurement, infrastructure design, implementation, and
deployment; opened two support centers in India and one in China
for remote application development of Trade Desk applications
Planned, designed, and migrated field offices to new locations.
This included migrating and updating domain controllers and file
servers as well as end user PCs.
Managed a team of fourteen engineers to coordinate the
configuration and deployment of over 10,000 Dell workstations and
laptops. Tasks included designing the hardware deployment build
cycle of the media, creating software installation processes,
imaging processes, day to day activities, inventory management,
and asset tracking
Technical Expertise Highlights
Active Directory account administration and configuration. Group
Policy creation and implementation including policy development,
testing, and implementation.
Windows Operating Server and Workstation software installations,
system configurations, patch management, and maintenance
Scripting customized solutions in C#, VBA, Visual Basic Scripting
and shell scripting to automate processes and provide minimal end
user maintenance.
Specializing in User data and application settings management for
virtual desktop workstation platforms
Lead Software Distribution recovery agent for mock Disaster
Recovery scenarios in off site locations for SMS 2.0 and SMS 2003
software distribution systems
Design and implementation of migration scripts to migrate user
data and profiles for over 20,000 mixed Windows 9x, and NT 4.0
machines to Windows XP using the Altiris PCT client.
Developed and deployed a QA/ UAT process on virtual machines for
packaging and testing of software using WISE and SMS Installer
technologies
Employment History
Magnetar Capital LLC - 06/2008 to Present - Evanston IL.
Alternative asset investment firm providing technical support to
our traders in Evanston and overseas. Primary role is to
troubleshoot and resolve any issues that arise during trading hours
for our analysts and execution traders. Provide scripted solutions
to automate procedures, and server system administration and
desktop maintenance
Titan III Development - 09/2005 to Present - Park Ridge IL.
Consulting in business development and processes for land
acquisition, construction, and development of commercial real
estate. Primary responsibilities included: project management, land
acquisition processes, developing tools and indicators for
procurement and site locations
Citadel Investment Group LLC - 02/2005 to 09/2005 - Chicago IL.
Alternative asset investment firm. Windows Desktop Technical team
lead responsible for all Windows Desktops, configurations, software
packaging and distribution, administration, inventory, packaging,
and asset management to over 800 Windows XP clients and 600 servers
CNA Insurance - 02/2001 to 02/2005 - Chicago IL.
Commercial Insurance company. Technical team lead responsible for
all Intel software distribution, inventory, administration, and
asset management to over 15,000 Windows XP clients and 1,300
servers. Other areas of technical ownership include system
configurations, disaster recovery. Managing multiple environments
from developing, testing, to production systems
Software Spectrum - 12/1998 to 012/2000 - Chicago IL.
Consulting services with overall roles and responsibilities
included participating in the design and development of Microsoft
systems solutions to customer's enterprise wide server systems,
desktop systems and software distribution systems. Consulted
corporations such as: Motorola, State Farm, and Wards
Lucent Technologies - 03/1997 to 11/1998 - Ascot UK.
Microchip technologies company. Responsible for all the IT Systems
and End User Support for our UK, Sweden, France, and Denmark sites
Education - Technical Knowledge - Achievements
Loyola University of Chicago
Loyola Academy
Microsoft Certified Systems Engineer + I
Participated and authored two chapters of "Special Edition:
Using Microsoft Exchange 2000 Server" by QUE Publishing
(Published Fall 2000) - http://safari.oreilly.com/078972278X
Software Distribution Implementation
http://www2.altiris.com/docs/sales/customerwins/SSCNA.pdf
Technology Proficiencies
Windows XP, Windows 9x, Windows 2000 Server Family, SQL & WQL
querying, Ghost, Altiris PCT Transplant Pro, SMS, Batch
Scripting, VBScripting, DNS, WINS, DHCP, Remote Desktop, Desktop
Virtualization, User Data and Profile migrations (USMT), large
scale migration and deployments, office migrations, software
troubleshooting, VPN, Active Directory user and group
management, Group Policy management, Microsoft Office product
family, Infrastructure design and implementation, change
management, desktop and lifecycle management, software life
cycle management, disaster recovery, upgrade planning and
execution, WSUS patch management, packaging with WISE and SMS
Installer, Blackberry handheld and server administration and
support, reporting, server configuration management,
documentation, resource management and more
References
Contact Information Available Upon request