Management Human Resources
Resume:
MICHELLE D. REPPEN
********.******@*****.***
**** ********** **** **** (810) 623-
Howell, MI 48843
Professional Experience
*/** ** ******* *** HANOVER GROUP/CITIZENS INSURANCE Howell, MI
Sr. Strategic Human Resource Business Partner
(Manager/Director level)
Strategic and operational human resources support to client base of 600+
employees. Primary responsibilities encompass employee relations,
performance management, change management/change leadership, conflict
management/resolution, development and administration of policy and
procedure, recruitment and retention, reward and recognition programs,
general employment law, compensation programs, benefit and payroll
assistance, organizational development/effectiveness, strategic business
planning and business optimization, executive/management coaching, talent
management/development, career counseling and development, performance
appraisal process, report preparation and analysis. Development and
facilitation of management and leadership training programs, as well as
operational/line of business specific training programs. Specialist
assigned to the Talent Management office for development of talent
management system including talent review program, evaluation tools for
performance review and talent analysis, development planning program
administration and succession planning. Also assigned as specialist to
receive new acquisitions for integration into the business, building
infrastructure, training and integrating systems, policies and practices.
Communications writing for monthly business newsletter and hosted employee
roundtables to survey, gain buy-in and create readiness for change
management initiatives. Myers Briggs Type Indicator Qualified Instructor.
5/03 to 1/07 PROQUEST INFORMATION & LEARNING DIVISION Ann
Arbor, MI
Sr. Human Resources Business Partner (Manager/Director
level)
Responsible for strategic and operational human resources support to 700+
employee educational publishing group with locations throughout the U.S.
and U.K (Cambridge and Oxford). Primary responsibilities include employee
relations, and strategic consultation to executives and key business
leaders with regard to change management/leadership, performance
management, conflict management/resolution, business optimization,
development and administration of policy and procedure, recruitment and
retention, reward and recognition programs, general employment law,
compensation programs, benefit and payroll assistance, report preparation
and analysis, management of diversity program, operational/line of business
specific practices and organizational effectiveness. Conduct Talent
Assessment/talent inventory, succession planning, career counseling and
creation of Development Plans in consultation with key leaders. Creation
and facilitation of training programs, Balanced Scorecard objective setting
tool, associated bonus programs and variable comp/sales programs.
Management of Performance Appraisal, merit, compensation reviews and job
grading/salary survey processes. Merger & Acquisition duties including due
diligence to full integration. Communications writing for key leaders,
executives and President, and lead change management objectives including
employee roundtables.
5/02 to 5/03 SPX International Allen Park, MI
Director, Human Resources & Facilities Management
National and International Human Resource Administration activities for $70
mil division of a Fortune 500 Professional Services, Training, Technology
and Product firm. Responsible for general employment law administration,
employee/labor relations, change management/change leadership initiatives,
performance management, conflict management/resolution, strategic
consultation to President and Executive Leadership Team, EEO/AAP,
management of diversity program, recruitment and retention, administration
of policy and procedure, compensation and bonus programs, management of
payroll and benefits functions, PeopleSoft HRIS, employee assimilation,
reporting and analysis. Also responsible for Expatriate and visa
processing, headcount/billable hours and utilization reporting, training
and development, unemployment and worker's compensation processing,
performance management, salary planning, talent assessment. succession
planning, career counseling and professional development, progressive
discipline, health & safety, legal compliance and employee reward and
recognition programs. Budgetary and forecasting responsibilities, as well
as merger and acquisition valuation, due diligence and integration.
Managed (5) Human Resource direct reports and (3) Facilities employees
supporting over (750)+ employees within the United States, France, Italy,
Germany and England. Also administer to the needs of a subsidiary business
unit contracting (200)+ Independent Consultants. Member of strategic
Leadership Team comprised of (7) responsible for the strategic business
planning and organizational development by application of EVA (Economic
Value Add) principles. Also responsible for management of facilities and
vendors.
1/98 to 5/02 VOLT TECHNICAL SERVICES GROUP Novi, MI
Area Manager, Human Resources & Business Development
Multi-state Human Resource Administration and sales activities to branch
levels for Fortune 1000 Professional Services and Technology Firm,
including employee/labor relations, interviewing, recruitment, selection
and retention, career counseling and professional development, compensation
and bonus programs, benefits and payroll assistance, performance
management, change management initiatives, conflict management/resolution,
general employment law (EEO/AA, FMLA, ADA, etc.) and practices (as
prescribed by state and federal guidelines), Workers Compensation, Co-
employment, Facilities, Health & Safety, OSHA Compliance, Progressive
Discipline, Visa and Greencard processing, unemployment benefits, employee
orientations, salary surveys, reporting and analysis, as well as training
and development. Administer performance appraisals, internal and customer
audits/surveys and quality reviews. Managed a dedicated staff of (15)
including Human Resource Administrators, Benefits Administrators,
Recruitment, Sales and Management Staff in support of technical field staff
of over (250). Supervision of operations and administration support staff
responsible for payables, receivables, collections and purchase
order/material req. processing. Organizational development and strategic
planning. Acting as a profit center, managed $33 mil Business Unit, P&L,
budgeting and forecasting. Also responsible for facilities and vendor
management.
Michelle Reppen
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5/94 to 1/98 DYNAMIC TECHNOLOGIES, INC. Troy, MI
Manager of HR, Recruitment & Business Development
Responsible for procuring new business, proposal writing and presentation
of marketing materials, fee schedules and account management. Coordinate
with Purchasing Departments for issuance and accuracy of purchase orders.
Recruitment, interviewing and presentation of candidates for permanent and
contract professional employment including Executives, Engineers,
Designers, Sales, Quality, Management, Information Technology, Purchasing,
Accounting/Finance, Human Resources, Technicians and Administrative.
Provide career counseling as well as interview preparation, skills testing
and assessment, reference checking, verification of degree and
qualifications, pre-employment physicals and substance abuse screening.
Presentation of employment offers and acceptance negotiations.
Maintenance of candidate and client databases. Manage recruitment
advertising and job fair activities for staff of (8). Manage delicate
employee relations issues including attendance, performance, disciplinary
action, terminations, etc. Development of company wide performance
appraisal program. Administrator for human resource issues including, ADA,
EEO/AA, FMLA, Immigration (Visa Transfers), salary and benefits
administration, relocation packages, worker's compensation and unemployment
filings, monitoring of payroll activities, salary and benefit surveys, as
well as development of job descriptions, policy and procedure guidelines
and employee handbook.
1/92 to 5/94 O/E MANAGEMENT SERVICES, INC/AEROTEK
Troy/Southfield, MI
Recruiting & Placement
1/90 to 1/92 YESSIAN MUSIC, INC. Farmington Hills, MI
Director of Promotions & Public Relations
6/85 to 1/90 THRALL CAR MANUFACTURING CO. Chicago Heights, IL
Finance/Jr. Purchasing Agent
1986 to 1999 EMERGENCY MEDICAL TECHNICIAN
City of Cedar Lake, Indiana (Indiana)
Life Support Training Institute (Michigan)
Education
PURDUE UNIVERSITY West Lafayette, IN., 1990
Bachelors Degree, Pre-Law (Concentration in Political Science, Criminal
Justice & Psychology)
Professional Training, Certifications and Affiliations
Myers Briggs Type Indicator Qualified Instructor 2007
Building a High Performance Organization, The Hanover Group 2007
Effective Product Management, Pragmatic Marketing certified 2006
Strategic Selling, Gerry Weinberg & Associates 2005
Effective Project Management, Project Management Institute 2005
Ethics & Legal Compliance, SPX Corporation 2003
Positive Employee Relations, Jackson Lewis 2002
Employment Law Update (California), 2002
Restructuring/Rightsizing, Legal Compliance Vercrussye Metz & Murray 2002
Proposal Writing, Volt Technical Training 2001
Unemployment Administration, The Frick Company 1999 & 2000
Unemployment Practices, Michigan Employment Securities Commission 1995
Comprehensive Interviewing, American Society of Employers 1994
Conducting Effective Performance Appraisals, American Society of Employers
1993
Time Management, The Franklin Quest Company 1993
Emergency Medical Technician 1986 - 1999
Private Pilot 1984 - 1992
First Aid Instructor, National Safety Council 1991-1999
CPR Instructor, American Heart Association 1986-1999
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