Project Manager Quality Assurance

Technical Skills:

Databases: MySQL, DB*, MS Access, VSAM, ISAM, QSAM, Lotus Notes

Languages: PHP, JavaScript, VBA (Excel/Access), Visual Basic, HTML,

Cascading Style Sheets (CSS), PL/1, Assembler, Basic, COBOL,

JCL/ISPF, Control-M

OS: Windows, Linux, DOS, CICS, MVS,

Software: MS Office Suite (Word, Excel, PowerPoint), SharePoint,

Dreamweaver, Photoshop, FrontPage, RSS, Abode Acrobat, Visio,

TSO/ISPF, File-Aid, Mercury LoadRunner, MS-Project

Methods: Systems Development Life Cycle (SDLC), Capability Maturity Model

(CMM), HP Global Methods (HPGM)

Experience:

Focus Communities Jan 2004 - Present

Webmaster, owner

. Analyzed the Health Insurance leads industry, how leads are

distributed, and how leads are used by the client.

. Independently developed complex Health Insurance marketing system.

Pilot serves 20 agents and 1,200 leads monthly.

. Envisioned, analyzed, planned, developed and currently manages all

aspects of 4 community-based websites generating 350,000 hits per

month.

. Created extensive Excel (using VBA, scripts, tables) spreadsheet for

tracking all business financials, commissions, sales, etc.

. Established and maintains positive relationships with local businesses

and governments.

. Managed accounts payable and accounts receivable.

Hewlett Packard / Compaq Computer Corporation Jan 2001 - Jun 2008

Technical Consultant

. Project manager to enable 8 global teams (about 100 employees) to

communicate and share experiences and tens of thousands of documents

by defining and implementing a global storage and communication

solution using SharePoint, forums, and Directory Works.

. Planned, developed, implemented and replicated global community

storage and communication solution.

. Successfully leveraged off-shore resources.

. Using MS-Project, tracked development of HP's Solution Oriented

Architecture (SOA) solutions.

. Successfully led the effort to develop and enhance hundreds of

technical and marketing documents that supported the Business

Intelligence (BI) practice, (e.g., Data Warehouse, Business Objects,

Informatica, etc.).

. Knowledge Manager for two levels of organizations and about 400 BI

Subject Matter Experts (SME).

. Developed and delivered live worldwide training for approximately 100

SMEs using SharePoint MS-Powerpoint, MS-Excel and MS-Word.

. Co-managed the successful integration of HP's BI services with newly

acquired BI company within aggressive deadline.

. Increased productivity by developing a document organization method

using metadata standards in SharePoint to streamline CRM, BI,

Enterprise Resource Planning (ERP), and SOA field representatives'

access to sales, pursuit, and delivery materials.

Rare Medium Oct 1999 - Nov 2000

Manager/Technical Editor, Quality Assurance

. Mentored and led highly motivated staff of 5 Quality Assurance

technicians to error-free delivery of high-end client websites

spanning various industries.

. Analyzed, designed, developed and implemented a series of successful

comprehensive internal processes, procedures, and test scripts for

reducing errors and time. These included identifying who receives

notification of discovered errors, and how; and how the "fixes" are re-

tested.

. Worked with artists, writers and developers for error resolution.

. Developed system flowcharts, wire frames, and storyboards used in the

development of million-dollar websites.

. Worked with project managers, designers, clients to gather

requirements, specifications, mock-ups.

Electronic Data Systems Aug 1989 - Sep 1999

Team Manager

. Successfully led several simultaneous development and maintenance

projects of varying scopes and sizes.

. Project manager for the successful achievement of Capability Maturity

Model (CMM) Levels 2 and 3. This required extensive analysis, team

work, error-free technical writing, and scrutiny.

. Project manager for Y2K conversion of scores of DBM mainframe systems

-- on budget and within deadline.

. Successfully leveraged General Motors' (GM) Marketing and Advertising

senior executive relationships for corporate Dealer Business

Management (DBM).

. Using business acumen, developed profitable proposals and Scopes of

Work for new business.

. Increased customer satisfaction and company profitability by 15%

through probing and identifying customer needs and converting these to

technical and sales solutions.

. Analyzed and guided $400,000 team budget and forecasts to

profitability.

Information Specialist

. Created complex system flowcharts used for the development of new DBM

systems.

. Using MS-Word and Visio, created internal processes and supporting

documentation for use with application software.

. Using MS-Access, coded and maintained a General Motors advertising-

budget database which analyzed over $1 billion dollars of advertising

and how these funds were spread over each GM car model and brand.

. Using MS-Access and Word, analyzed and reported results of a survey

conducted on various kiosks.

Advanced Systems Engineer/Team Leader/Supervisor

. Saved company thousands of dollars per month by solving a constantly

failing printing process by analyzing, redesigning and implementing a

new multi-department and -company process.

. Mentored and served as technical leader for talented team of 10 DBM

systems engineers meeting all team goals to expand functionality,

resolve production problems quickly and completely, and modify as

determined by changes in regions, customer needs, or tax laws.

. Performed one-on-one employee evaluations designed to improve employee

weaknesses, and exploit their strengths.

. Successful pioneering of corporate Excel-based car dealership

financial systems for DBM customer.

. Successfully developed and maintained complex corporate mainframe

vehicle dealer DBM systems.

. Successfully assigned, tracked and reported maintenance and

development projects for mainframe- and Excel-based DBM systems.

. Using MS-Access, developed and maintained a project-tracking system to

streamline tracking and providing status reports to customer and

management.

. Increased GM satisfaction as focal contact for General Motors'

marketing division senior executives (Chevrolet, Pontiac, Buick, GMC,

Oldsmobile), maintaining projects and priorities while managing

expectations.

Technical / Formal Training:

Microsoft Certified Technical Consultant, SharePoint

Macomb Community College -

Business Administration

Program Logic

COBOL/JCL

Activities:

Community -

Allen Park Community Council - President, 2008 to Present

Oversee event coordination

Negotiate entertainment contracts

Contact this candidate