Training Manager
Resume:
Michael O. Cross
Dundee, Michigan 48131
EDUCATION
Continental High School Graduated 1983
University of Toledo Graduated 1987
Toledo, OH 43606
BBA - Operations Management
WORK HISTORY
General Motors/Toledo Powertrain May 2000 – May 2009
1433 W. Alexis Road
Toledo, OH 43612
Facilitator for Production Maintenance Workshops (PMP)
Facilitator for Total Productive Maintenance Workshops (TPM)
Investigated and reviewed status of machines
Streamlined current production processes
Constructed/Instituted step by step instructions for effective maintenance of
production machines
Developed presentations utilized for training operators on proper
operation/maintenance of
machines
Instructed operators on procedures to increase “Overall Equipment Effectiveness”
Production Supervisor/Dept. 113 Turbine Shafts
Production Supervisor/Dept. 523/527 Button-up Mainlines
Production Supervisor/Dept. 311/315 Case Machining & Case Assembly
Responsible for production standards
Testing of parts
Calculating daily scrap totals
Ensuring daily quotas achieved
Maintaining quality standards
Quantify daily compilation of parts that did/did not meet specifications
Department Relations
Communicate with “customer” departments regarding daily production
runs/totals for
subsequent scheduling
Union Relations
Led daily “SPQRC” (Safety People Quality Responsiveness Cost) meetings
Negotiated consequences of employee infractions/issues with union reps
Meijer – Distribution Center April 1996 – May
2000
8851 Swan Creek Road
Newport, MI 48166
Supervisor Cold Storage
Opening and closing shifts, signing and pedaling trailers
Responsible for staffing and training of new associates
Maintenance supervisor for third shift (approx. 1 year)
Meijer March 1993 – April 1996
1725 South Wheeling
Oregon, OH 48616
Co-Manager of Receiving
Maintain inventory control
Maintain computer networking
Assist buyer and vendors on all incoming deliveries and shipments
Responsible for staffing and training of new associates
Area Manager – Produce and Bulk Foods
Maintaining merchandise to provide a high quality product
Responsible for staffing departments, including interviewing and scheduling
training, backup, etc.
Inventory control – purchasing/displaying produce, implement proper rotation
techniques
Computer networking
Training/Certifications
Labor Relations Training
Zeiss Training
Personnel Training
Team Leader Training
Team Building Training
Hand Truck and Forklift Training
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