Project Manager

Darren W. King

*** ******** *****

Keller, TX ***48 H: 817-***-****

C: 817-***-****

**************@*******.***

IT Director/Manager - Business Analysis/PMO

What I Do:

I help organizations identify opportunities for efficiency and deliver cost-

effective solutions. On one of my recent projects, we were able to realize

$4.3M in cost savings over 5 years.

The Competencies I Possess To Achieve Results:

. Business Readiness

. Business Case Development

. Business Process Management

. Project Management

. Requirements Management

. Solution Alternative Analysis

. Vendor Management

. Logical and Physical Design

. Resource Management

. Application Development

. Implementation Management,

. Post-implementation Benefits Analysis

. National Systems Strategy Management

. Strategic Organizational Planning

. Project Concept

. Extensive SDLC Experience

My Accomplishments and Responsibilities by Organization:

JC Penney Company, Inc Plano, TX 2009 to Present

Lead Analyst/Project Manager, Digital Platform

Accomplishments:

. Successfully contributed to the selection of an commercial off-the-shelf

application to support current and future digital platform capabilities

. Developed and distributed the RFP for the selection of a systems

integrator to deliver and implement a new digital platform.

. Managed activities related to the evaluation and selection of candidate

vendors.

. Managed pre-program work with selected systems integrator

o Established and communicated project management guidelines

o Developed initial project management deliverables and socialized with

the vendor

Responsibilities:

. Manage and oversee all business analysis activities entrusted to the

system integrator

o Provide guidance on business related activities including requirement

workshops, discovery sessions, business process mapping and use cases.

o Ensure working sessions are meeting objectives and outputs are

accurate and delivered in a timely manner

o Review deliverables for completeness and quality

. Manage and oversee project management responsibilities

o Provided project management oversight for all digital platform

initiatives throughout the project life cycle

o Provided project status/presentations to C++ level executives

o Coordinate with the systems integrator to ensure all project

management

o Communicate issues, risks, and actions, and escalate where necessary

Susan G. Komen for the Cure Dallas, TX 2007 to 2008

Director, Solution Design & Consulting

Accomplishments:

. Implemented five (5) major capital investment projects at the

Headquarters location:

. Enterprise-wide Donor Database (Cost Savings = $4.3M over five

years)

. Customized On-line Fund Raising Platform (Cost Savings = $3.6M

over five years)

. PeopleSoft ERP Financial Package (Cost Savings = $2.6M over

three years)

. Customer Relationship Management (CRM) (Cost Savings = $1.1M

over three years)

. Corporate Website Re-Design - New CMS (Cost Savings: $500K over

three years)

. Organized the Implementation and Site Deployment Plans for delivering

enterprise-level solutions to the organization's 123 domestic

affiliates.

. Integrated new applications with existing legacy systems via

WebServices in a .NET environment.

. Implemented the first organizational Systems Development Life Cycle

Methodology (SDLC).

. Developed the framework for the initial organizational Project

Management Office (PMO)

. Developed and managed the IT intake, governance, and approval

processes.

Responsibilities:

. Recruited, interviewed, hired/fired, trained, mentored, and evaluated

staff

. Owned and managed the IT National Systems Strategy and System

Architecture

. Business/Technical Analysis Lead for all enterprise-level solution

decisions:

. Document current state (process flows, data flow diagrams, use

cases)

. Identify opportunities for improvement

. Assess business readiness

. Elicit and document requirements (business, user, function, non-

functional)

. Perform gap analysis and identify solution alternatives

. Author, distribute and manage RFP's for externally sourced

solutions

. Logical design (use case realizations)

. Program Manager for all organizational capital projects:

. Identify and manage stakeholders and resources

. Estimate and control budgets

. Develop and manage project plans

. Verify and control scope

. Manage risks, issues, and mitigation strategies

. Perform integrated change control

. Provide project status/presentations to C++ level executives.

. Kept within the limits of the capital and operational budget

requirements

. Researched, selected, negotiated, and managed vendors and system

integrators such as Salesforce.com/Astadia, Oracle/PeopleSoft/eVerge,

Convio, and Kintera

Kaiser Permanente Ft. Worth, TX 2004 to 2007

Principal, Solution Design & Consulting

Accomplishments:

. Led a project team for a customized solution to automate the

processing of electronic enrollment files from purchaser groups.

. Implemented solutions related to the Self Funding Program in a SOA

environment using HRXML.

. Upgraded the existing Paper Claims Remediation Systems for new HCFA

and UB claims forms

. Upgraded existing Imaging and Work Flow System to manage paper group

and Medicare membership applications

. Implemented a customized solution to manage the newly created National

Provider ID.

. Delivered requirements for an interactive Billing and Reconciliation

System.

Responsibilities:

. Interviewed and made hiring decisions for full time and contract

staff.

. Consulting liaison between business clients and technical staff

. Developed initial estimates for solution alternatives, making solution

recommendations

. Managed multiple and parallel complex projects, and national strategic

initiatives

. Analyzed client business processes using a formal methodology

. Elicited and documented cross-divisional business, user and functional

requirements

. Documented the high-level technical design for integration and

implementation of the solution

. Negotiated technical solutions and resources with vendors from

evaluation to selection

. Developed and published RFP's, bids, statements of work, and contracts

as required.

. Developed comprehensive business cases for proposed projects to make

funding decisions.

. Improved QA processes for project work and deliverables (i.e.

established peer reviews)

. Produced and maintained the Membership Administration IT Systems

Strategy

Relevant Experience:

PepsiCo Business Solutions Group Plano, TX 2000 to 2004, Senior

Specialist

IMI Systems/AT&T Dallas, TX 1997 to 2000, Consultant

Fidelity Investments Las Colinas, TX 1996 to 1997, Programmer/Analyst

Tandy Information Services Ft. Worth, TX 1995 to 1996,

Programmer/Analyst

Education

B.S. Education

West Texas A&M University

Memberships and Affiliations

. Project Management Institute (PMI)

. Dallas Chapter PMI

. Society of Information Managers (SIM)

. International Institute of Business Analysts

Proficiencies / Training

. Microsoft: Project, Visio, Access, Excel, Outlook, PowerPoint, Word,

Works, Windows

. Requirements Management (Oulette, Borland Caliber)

. Fundamentals of Business Process Analysis and Design

. Developing Requirements with Use Cases

. Facilitating Requirements for Business Analysts

. Detailing Business Data Requirements

. Other Software & Platforms: Unix, SDLC

o TSO/ISPF

o JCL

o CICS

o Visual Basic

o Documentum

o Star Team

o COBOL

o PL/SQL

o Oracle Forms 4.5

o Lotus Notes

o Oracle Reports 2.5

o Oracle Applications 11.0.

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