Customer Service Mechanical

Floyd Bailey

**** * ****** ***, *********. CO ***23

Cell Phone: 303-***-****

Email: **********@*****.***

Accreditations

Comptia A+ Certified, 7/21/00

Skills

Operating Systems Repair & Prototype Assembly

Installation Electronic Assembly

Lan Repair

Post flow Soldering & Touch Up

Wlan Repair Scope Soldering

Hardware Trouble Shooting

Surface Mount Soldering

Computer Assembly Fine Pitch Soldering

Computer Literate

Electro Mechanical Assembly

Surface Mount Assembly

Work Experience

Lockheed Martin/SSC January, 2008 to February, 2010

Denver, CO

Electro mechanical Assembly

Soldering Assembly

TPM Staffing/W.L. Gore July, 2007 to January, 2008

Englewood, CO

Electro mechanical Assembly

Soldering Assembly

Teleperformance/Dell October, 2006 to May, 2007

Lindon, UT

Dell Technical Support

Trouble shoot Customer service skills

Microsoft Windows XP

Adecco/Max Stream, December, 2005 to October, 2006.

Lindon, UT

Surface Mount Assembly (Temp). Technician

Metcal, Test fixture

Weller Screen room

Microscopes Hand Tools

DVM Surface Mount Soldering

Computer

Sento August, 2004 to March, 2005.

Orem, UT

Technical Support Agent

Computer skills Customer service skills.

Alorica November, 2003 to January, 2004.

Magna, UT

Customer Service Rep

Customer service skills Computer skills

World Wireless Corp November, 1995 to December, 1999

West Valley City/American Fork, UT .

Prototype Soldering/Electronics Technician

Surface Mount Soldering Assist with testing

Prototype Assembly Work with Project Engineers

Inventory monitoring

Education

Colorado Technical University April, 2008 to Present

Englewood, CO

Bachelors of Science in Computer Science

Dean’s List 1988

Phoenix Institute of Technology September, 1987 to September, 1989

Phoenix, AZ

Associate of Occupational Studies Degree in Advanced Electronics

Dean’s List 1988

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