Customer Service Sales

Misael Burgos

* ****** ***** ( Garnerville, NY 10923 ( ********@*****.*** 845-***-****

Career Objective

To obtain a challenging entry-level position in the Banking Industry

Key Skills

Customer Service ( Inventory ( Cash Handling ( Problem Resolution (

Business Functions

Education

Bachelor of Science, Business Administration. Minor: Finance Nyack College

- Nyack, NY

Related Courses: Personal Finance, Finance 1, Macro-economics, business

policy, business ethics, money and banking, marketing, intro to business,

business law, principles of management, Principles of accounting 1&2,

security and investments, micro-economics, management in information

systems

Employment History

Target - West Nyack, NY 4/2009 - present

Backroom Associate

. Helped secure merchandise off trailer, following proper procedures. Made

sure all assets were properly allocated into the proper and designated

area.

Babies R' Us - Nanuet, NY 2008-2009

Sales Associate

. Advised customers of any information regarding recalls.

. Assisted in opening Babies r Us Express in White Plains.

. Processed the trailer. Ensured that all items on the manifests were

accounted for. Assembled and organized all products, according to

planograms. Made sure all prices were displayed properly and accurately,

comp-shops, markdowns and adjusted inventory.

. Became department Supervisor.

Nyack College - Nyack, NY 2007-2008

Cafe worker

. Balanced drawer amount with the amount that was sold. Performed inventory

queries. Followed money handling procedures on a week by week basis.

Fox Sports Grill - West Nyack, NY 2005

Host

. Administered the flow of guests into/ out of the restaurant. Collaborated

with managers and assistant managers in setting up parties and attending

to any needs and changes that needed to be made.

Against All Odds - West Nyack, NY 2004-2005

Sales Associate

. Assisted guests in all purchases. Stayed up to date in all changes in the

company that affected the customers.

. Was in the top 3 in sales for 6 months.

. Exceeded in great customer service.

Certifications

Completed curriculum of study, Achieving Teller Excellence

Bankers Academy

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