Customer Service Design
Resume:
Carissa Katz
Brookhaven, PA **015
***********@*****.***
Education
B.F.A. Kutztown University of Pennsylvania, Kutztown, PA
Major: Communication Design May 2009
Concentration: Graphic Design & Advertising
GPA: 3.77
Dean's List: 7 out of 8 semesters
Related Courses
Identity Systems, Corporate Publications, Non Profit & Corporate
Advertising,
Consumer Product Advertising, Package Design, Restaurant Design, Advanced
Typography, Interactive Web Design
Work Experience
TD Bank, Brookhaven, PA October 2009 - present
Customer Service Representative
. Sell a range of products and services to new and existing customers
. Originate loan applications, open new accounts, process changes to
existing accounts, and sell financial products
Odd Graphic Company, Fort Washington, PA May 2009 - September 2009
Graphic Designer
. Design for: Corporate Identity, Strategic Branding, Print
Collateral, Web Development, Annual Reports, Brochures, and
Magazines
. Attended weekly status meetings to review client deadlines and new
leads
. Responsible for multiple clients and creation of production
schedules
for projects
. Participated in client meetings and conference calls
. Pre-press projects for the printers
Internship Experience
The Morning Call, Allentown, PA Fall '08
Marketing and Advertising
. Designed advertisements, brochures, and direct mail pieces
. Worked individually, and with other designers, on projects
. Quickly adapted to new computer programs
. Experienced inside workings of a major newspaper
Volunteer Experience
24 Hour Design-a-Thon Spring '07
Overnight event in which communication design major students were paired
into groups and designed pieces for an established company pro bono
Freelance Experience
. Created golf photo collage with frame and matte January '10
. Logo design, various signage, and product labels for Kuta, an
eclectic boutique
located in Media, PA August '09 - October '09
. Art design on tee shirts for Sun Valley HS band's trip to Disney
World March '09
. Produced personal college graduation announcements April '09
. Designed promotional postcard for new longarm quilting service
November '07
Other Experience
Red Lobster, Wilmington, DE Summer '06
Bertucci's, Springfield, PA Summer '07
Iron Hill, Media, PA Summer '08
Waitress
. Worked with a team to reach a common goal
. Interacted with people on multiple levels: fellow employees,
customers,
and managers
. Followed instructions and completed tasks in a timely manner
Interests
Kutztown University Dance Team: Fall '05, Spring '06, Fall '07
AIGA Member Spring '07 to present
Traveling, Cooking, Photography, Music, Theater, Kickboxing, Salsa Dancing
References
Available Upon Request
Contact this candidate