Quality Assurance Manager

Curt W. Petersen

*** *** *** *****

Waverly, IA *0677

319-***-**** home

319-***-**** cell

************@*****.***

Hard working, problem-solving Senior Quality Assurance / Control Manager with

over 22 years' demonstrated experience in manufacturing quality management,

including strategic quality planning, continual process improvement, and

ISO-9000 certification. Certified Six Sigma Green Belt. Passionate, effective

and talented communicator: Given frequent presentations to university

classes, quality seminars, and manufacturing conferences regarding SPC, TQM,

and ISO-9000. Serve on Advisory Committee for Area 7 Quality Network.

Represent IDEX Corporation for Manufacturer's Alliance Council on Quality.

Active member of American Society of Quality Control. Proficient in MS Word,

Excel, PowerPoint, Access, Outlook, and Internet Explorer.

ACCOMPLISHMENTS:

2008 - 2009 GMT Corporation Waverly, IA

Company provides machining and fabrication work for project business.

Process employed included assembly, hobbing, spin balancing and

machining large components for the Agriculture industries.

Quality Improvement Specialist

. Developed, implemented and maintained requirements for APQP

. Established and implemented finished goods audits and process

audits

2006 - 2008 Gemtron Corporation

Madisonville, KY

Company provides metal fabrications and products to the appliance

industry. Start up of processes in developing a new business for Food

Display products; cooler doors and frames. Processes employed include

stamping, powder painting, assembly and final product audit.

Quality Assurance Manager

. Developed, implemented and maintained an ISO-9000 Quality

Management System for new business in food display products.

. Interacted with current customers in the appliance industry and

potential new OEM customers associated with Food Display

applications.

. Spent time weeks in India resolving quality issues.

2005 - 2006 Kohler Company Union City,

TN

Manufacturer of shower doors and other bath products. Processes

employed included aluminum extrusion, heat treat & anodizing, glass

tempering, painting, assembly and testing.

Quality Manager / ISO-9000 Representative (Contract)

. Directed the implementation efforts for an ISO-9000 certification

program.

. Achieved certification within 5 months!

2003 - 2004 - Engineered Products Industries St. Louis,

MO.

Custom plastic injection molder of products for the appliance,

electrical and lawn and garden industries. Processes employed are

injection molding and hot stamping.

Quality Assurance Manager

. Directed the implementation efforts for an ISO-9000 certification

program.

. Coordinated customer requirements through sample approvals.

. Developed training for aspects of Quality Assurance for

presentation to company personnel.

Curt Petersen

Page 2

1992 - 2003 Viking Pump, Inc. Cedar

Falls, IA

Manufacturer of positive displacement pumps. Processes employed are

machining, welding, heat treat, painting, assembly and testing.

Quality Assurance Manager

. Developed Supplier Certification program.

. Directed the implementation efforts for an ISO-9000 certification

program.

. Developed and implemented methodologies to support Global Sourcing

initiatives.

. Lead a Post Shipment Customer Support initiative. This resulted in

a savings for Return Authorization processing costs of $35,000.

. Coordinated warranty dispositions to meet customer expectations of

48 hours.

. Led company to achieve second Iowa Governor's Quality Award.

1990 - 1992 Speed Queen

Madisonville, KY

Manufacturer of commercial washing machines and tumblers. Processes

employed are machining, stamping, painting, assembly and testing.

Quality Control Manager

. Established quality policies to assist with corporate wide ISO-9000

registration.

. Conducted supplier quality audits and monitored supplier

performance.

. Participated in complete reorganization of plant layout utilizing

lean manufacting concepts.

. Implemented statistical techniques for controlling electro-coat

paint system. Established metrics to monitor performance.

1988 - 1990 Speed Queen Ripon,

WI

Process Engineer

. Resolved $1.5 M field failure problem associated with appliance

materials and painting process.

. Developed visual standards for painted component acceptance criteria.

.

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1980 - 1988 Viking Pump, Inc. Cedar Falls,

IA

Statistical Process Control Coordinator (1984 - 1988)

. Developed, trained and implemented company's Statistical Process

Control program

. Assisted project teams and directed SPC Steering Committee

functions.

. Led company to receive Iowa Governor's Quality Award by developing

and conducting training in SPC techniques and Adult Basic Skills.

. Authored a SPC Manual to assist employees in SPC project

management.

Production Standards Technician (1980 - 1984)

. Developed standard data for entire external gear pump manufacturing

and heat treat facilities.

. Designed shipping department layout in cooperation of hourly

employees.

EDUCATION:

UNIVERSITY OF NORTHERN IOWA, Cedar Falls, Iowa

Bachelor of Arts, Industry - 1980

TRAINING:

Lean Manufacturing 101 - Hawkeye Community College

Six Sigma Champion & Green Belt - Six Sigma Qualtec

ISO-9000:2000 - Hawkeye Community College

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