DEIRDRE D. RUSHING
** ********* **** ? San Antonio, Texas ? 78218 ? 210-***-**** ?
*************@*********.***
SKILLS SUMMARY:
. Management experience in marketing, operations and finance sectors
. Strategic planning collaboration in U.S and overseas operations
. Multilingual - English: Native; Spanish: Fluent; Portuguese: Advanced
WORK HISTORY:
Rackspace Hosting, San Antonio, Texas
Product Marketing Manager IV - Product Marketing. 10/2008 -
10/2009
Responsible for driving the financial growth of Rackspace's hosting
portfolio through the delivery of effective product launches, product
communications and marketing programs that increase customer adoption
of strategic products. Collaborated with members of Product
Management, Product Engineering, Marketing, Pricing and Sales teams.
AT&T Inc. (formerly SBC)
AT&T Operations, Inc., San Antonio, Texas
Chief of Staff/Staff Planning & Budget - Regional Business Marketing.
03/2007 - 10/2008
Managed and developed the quarterly planning decks for the Regional
Business Markets (RBM) Marketing organization. Oversaw the development
of the 10th Work Day results reports. Managed the RBM Marketing
budget. Led cross segment teams to develop executive level briefings
and presentations. Responsibilities included: driving key business
issues to closure, highlighting critical issues, tracking action items
and analyzing business results.
AT&T Operations, Inc., San Antonio, Texas
Associate Director - Offer Management. 10/2003 - 03/2007
Managed the innovation, development and execution of product offers
and promotions for the Consumer Voice, Data and Video product lines
across AT&T's 13 state territory. Developed marketing programs that
incorporated direct mail, mass advertising (TV, radio, print) and
permission marketing stimulation. Sourced and managed external
vendors for fulfillment promotional materials and rewards. Led
project core teams of upwards of 60 individuals from departments
including but not limited to the sales channels, Product Marketing,
Finance, Legal, Advertising and IT. Collaborated in post campaign
analysis. Managed and maintained the Offer Management budget.
Positions held while a participant in SBC's Leadership Development
Program
SBC Services, Inc., San Antonio, Texas
Sr. Manager/Manager - Supply Line Finance. 09/2000 - 10/2003
Developed and managed the incurred budget for SBC's fleet organization
from director level up. Recovered CPE costs incurred on behalf of the
Consumer and Small Business groups within SBC. Ensured funds related
to SBC's retail price hedge agreements were properly transferred and
journalized. Negotiated, executed and managed funding agreements
between SBC Services, Inc. and its affiliates. Managed cost pool
allocation - a process that encompassed the reclassification of
expenses and the allocation of dollars to ensure SBC Services, Inc.
accurately billed the company's legal entities for services provided.
Southwestern Bell Wireless, Inc., San Antonio, Texas
Manager - Marketing. 06/1999 - 09/2000
Developed and executed internal (web-based) and external
communications for 11 Texas markets. Managed all new and existing
sponsorships and trade agreements. Developed Wireless' ads in the
company's yellow page and white page listings, as well as in those
books where Southwestern Bell was not the primary carrier. Oversaw the
production of agent co-op advertising.
DEIRDRE D. RUSHING
WORK HISTORY CONTINUED:
SBC Operations, Inc., San Antonio,
Texas
Manager - Reports/Manager - Corporate Call Center. 07/1998 -
06/1999
Determined the campaigns to be performed by the Corporate Call Center
by ascertaining their strategic importance and financial soundness and
making recommendations accordingly. Tracked the campaigns by producing
weekly and end-of-month campaign summary reports. Supervised 25
outbound bilingual sales agents dedicated to the Pacific Bell region.
Exceeded stated revenue and service objectives. Coached and developed
direct reports. Trained, appraised and maintained positive discipline
in the workforce.
S.C. Johnson Professional, Madrid, Spain
Manager reporting directly to Executive Director. 01/1997 - 03/1998
Assisted the managing director for Spain and Portugal in the
commercialization of detergents, waxes and associated products on an
industrial scale. Collaborated in the development of management
reports, business plans and budgets for the headquarters office in
London.
AT&T Espa a, Madrid, Spain
Manager reporting directly to Executive Director. 09/1996-12/1996
Assisted the managing director in the preparation and implementation
of business plans and strategy reports as well as in general
operations management. Collaborated in the organization of business
meetings and forums in Spain and abroad. Served as interpreter for
American executives on assignment.
AWARDS/ACCOMPLISHMENTS:
Marketer of the Quarter 2Q09 Nomination - Rackspace Hosting, July
2009.
1Q 2008 RBM Marketing Leadership Award - AT&T, April 2008.
Best Quarter Ever - 2Q 2000 Sales Revenue Achievement Award - August
2000.
EDUCATION:
Graduate Certificate - Telecommunications, The University of Dallas
Graduate School of
Management, 2003.
MBA, Thunderbird - School of Global Management, 1996.
BS, Advertising with Honors, The University of Texas-Austin, 1992.
SPECIALIZED TRAINING:
Highly proficient in word processing, spreadsheet, presentation,
database and project management programs, especially those of
Microsoft Office. Experience with Microsoft Front Page, Adobe Acrobat
and Photoshop. Familiar with the Pragmatic Marketing Framework and
theory.