Project Manager Customer Service

PROFESSIONAL PROFILE

Accomplished and detail oriented Interactive Multi Media Designer

professional with 4 years of real-world experience in the field. Extensive

background in web site design, graphic design, photography, video,

animation and sound projects from conception to completion.

COMPUTER AND TECHNOLOGY SKILLS

HTML (ability to hand code) Adobe Acrobat Professional 3-D Max

CSS Adobe Photoshop Adobe Access

PHP (basic knowledge) Adobe Illustrator Maya

Web Site Usability Design Adobe ImageReady Final Cut Pro

Principles Adobe Dreamweaver AVID

ActionScript Adobe Flash DVD Studio

Content Management Systems Adobe Fireworks Sound Forge

Microsoft Word Adobe InDesign Acid

Microsoft PowerPoint Adobe Priemer Cake Walk

Microsoft Visio Adobe After Effects Convio

Microsoft FrontPage Adobe Encore Glitter and Glue

Microsoft Outlook Basic Search Engine

Microsoft Excel Optimization

EDUCATION

Columbia College Chicago, Chicago IL, Bachelor of Arts: Interactive

Multimedia/ Concentration in Video

PROFESSIONAL EXPERIENCE

National Multiple Sclerosis Society, Greater Illinois Chapter, Chicago,

IL, Interactive Media and Graphic Design Specialist, 9/07 - 10/09

. Responsible for updating all marketing materials to a new branding,

including website and print materials

. Solely responsible for content management

. Work with executive management and the marketing department to attain

requirements and approvals on content and design

. Work with several web technologies including HTML, CSS, Flash,

ActionScript, Dreamweaver, Photoshop, Image Ready, Convio and CMS

. Handle all technical support issues relating to the web site,

including customer service for internal and external clients

. Develop technical brochures for sales, marketing, programs and

services departments using Photoshop, Illustrator, InDesign and Adobe

PDF Professional

. Constantly looking at any usability issues with the web site and

making changes when necessary

. Managing social media networking communications

. In-house photographer and videographer for the chapter's events

Doppler Internet, Crown Point, IN, Web & Graphic Designer, 1/06 - 7/07

. Design websites from the ground up using Photoshop, Illustrator,

Flash, Fireworks and Dreamweaver

. Had to use some basic programming languages such as HTML, PHP, CSS and

ActionScript

. Worked in both team and individual environments

. Communicated with clients to stay on budget and on time

Brunswick Tech Center, Gary, IN, Instructor for Graphic Design /

Photography / Video, 06/06 - 2/08

. Responsible for instructing an after school program to give inner-city

youth and teens an opportunity to learn and develop graphic design,

digital photography and video

. Plan and organize class outlines, lesson plans and class projects

. Have to be extremely creative in a very restricted environment, as

well as having to pay close attention to each of the students

individual needs and learning curves

Retro Tech Systems, Lansing, IL, Plumber / Project Manager, 1/05 - 1/06

. Gained experience in leading teams and training others

. Received sales calls and placed the customer orders in to the system

. Performed maintenance, repairs and new construction on plumbing,

fixtures and lines installed in commercial facilities

. Communicated with clients and managers to stay on budget and on time

ONLINE PORTFOLIO www.hutchmd.com

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