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Quality Assurance Management

Location:
Lehi, UT, 84043
Posted:
March 09, 2010

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Resume:

*** ***** **** ****

Lehi, UT *****

801-***-****

abm5hl@r.postjobfree.com

INFORMATION SYSTEMS AUDITOR

. Experienced auditor, knowledgeable of Sarbanes Oxley regulations and IT

testing methodologies.

. Partner with management teams and cross-functional businesses in planning

and executing audit strategies and initiatives.

. Strong technical background, with experience configuring, installing,

maintaining, and troubleshooting hardware and software applications.

. Demonstrate desire to succeed with dynamic operations acumen that fosters

extraordinary results.

. Exhibit excellent interpersonal communication skills, achieve team

consensus and interface with diverse groups to achieve goals.

AREAS OF EXPERTISE

Strategic Planning / Tactical Execution Internal / External Customer Management

Risk Assessment / Management Hardware / Software Servicing

Network Troubleshooting Audit Testing / Reporting

Analytical / Technical Project Management

Professional experience

AFFILIATED COMPUTER SERVICES, INC. - Sandy, UT (2007-2010)

Global leader in information technology, outsourcing, business process, and

problem solving for Fortune 500 companies.

Senior IT Auditor

Created project plan and audit strategy and coordinated with management to

execute internal IT and compliance audits. Obtained and analyzed data,

determined accuracy and reasonableness of processes, prepared formal

written reports in accordance with department guidelines, and communicated

deficiencies to management.

Select Achievements

. Performed independent testing related to the key controls, utilizing

appropriate processes to determine pass or fail status.

. Managed documentation, remediation, and testing efforts by the business

groups to ensure timelines were met. Coordinated with Business Process

Solutions and Buick Consulting to execute tests related to change

management, monitoring job failures, backup and recovery processes,

password settings, database changes, data validation, segregation of

duties, and user access processes and controls.

. Evaluated internal controls over IT systems and performed effectiveness

testing to ensure compliance of corporate procedures. Combined multiple

controls into one objective and eliminated unnecessary controls.

. Assessed corporate control polices and benchmarked against applications

tested and performed quarterly walkthroughs with application owners to

determine changes in processes and ensure consistent SOX compliance and

testing.

VIDEO II / Merchandisers, Inc. - Sandy, UT (2006-2007)

Retailer of new and used videos and DVDs.

Computer Technician

Managed the $2 million Albertson's grocery store account; built and

repaired servers, workstations, printers, and barcode readers for 1,300

video departments; fielded and resolved hardware and software issues.

Select Achievements

. Created monthly new release movie disks for client to upload added titles

in the computer system.

. Processed 50-100 equipment requests weekly and ensured accurate and

timely delivery.

. Designed and modified Eva batch programs for the proprietary system used

for video rentals.

Professional experience - continued

SALT LAKE CIRCUITS, INC. - Salt Lake City, UT (2005-2006)

Manufacturer of high-quality circuit boards.

Photo Engineer

Designed printed circuit board (PCB) using CAM 350. Generated programs from

CAM 350 data for Automatic Optical Inspection (AOI) machine to inspect

film, which enhanced quality assurance, resulting in no design flaws, open

circuits, or shorts prior to production of the circuit board. Supported

production for 500 clients.

Select Achievements

. Wrote technical documentation of AOI standard operating procedures, which

increased efficiency; trained 5 employees on processes.

. Conducted a visual inspection of up to1,000 PCB films to ensure quality

and accuracy based on customer specifications.

STEVENS HENAGER COLLEGE - Murray, UT (2001-2004)

Academic institution offering online programs in graphic arts, business,

accounting, nursing, and healthcare.

Network Assistant

Maintained hardware and software, resolved issues, and supported equipment

for 100 computers in the campus lab, including imaging hard drives,

installing software, and identifying and removing unwanted or unauthorized

content.

Select Achievements

. Built 200-300 computers, including modems, memory, hard drives, CPU,

Windows Suite, and other necessary programs to replace outdated

equipment.

. Reconfigured computer lab network; designed architecture and installed

cables and switches.

EDUCATION

STEVENS HENAGER COLLEGE, Murray, UT

Bachelor of Science in Computer Science (2004)

Associate of Science in Computer Networking (2001)

Technical proficiency

Microsoft Office Suite, Linux, Novell, Java, Oracle, Solaris, Altiris,

Windows NT 4.0, Windows 2000 Advanced

Brett Shewell



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