Industry Leading Sales & Marketing Executive
Recognized as a multi-faceted, strategic thinker focused on performance and
productivity improvement. More than 15 years of progressive executive
management and leadership experience acquired by rolling up his sleeves and
getting involved. An active learner who evaluates programs and adjusts
strategies to compete more effectively in an ever-changing marketplace. A
sales and marketing leader for B2C and B2B companies that enjoys competing,
and winning. Brings a track record of developing and executing strategies
as a collaborative team member and self-motivated individual. Excellent
interpersonal skills, impeccable integrity and a strong work ethic.
Market, Consumer & Competitive Analysis ( Strategic Planning ( New Business
Development ( Project Management ( Employee Development ( Team Leadership (
Developing Relationships ( P&L Management ( Marketing Strategies ( Key
Account Development ( Budgeting ( Forecasting ( Customer Acquisition, Cross-
sell & Retention ( Organization Planning ( Contract Negotiation
Professional Experience
Nielsen Claritas/Equifax National Decision Systems - 1988 - 2009
Vice President, Analytical Consulting & Services - Alpharetta, GA 2006 -
2009
Executive leadership for the sales, design and delivery of innovative
trade, consumer and market insight projects focused on the achievement of
strategic and tactical objectives. Project objectives included branding,
consumer targeting, market entry and development, sales planning,
merchandising, media targeting, shopping experience optimization, real
estate targeting and marketing impact measurement. Served as lead
consultant to apply insights to clients' marketing and real estate program
development and the advancement of consumer-centric activities.
< Integration of internal and external data sources to develop a 360o
view of consumers.
< Improved customer satisfaction through the development of on-going
customer relationships.
< Increased revenue 5.7% per project and improved average project
relationship 39.6% per account.
Vice President/Senior Practice Leader - Retail, Restaurant and Real Estate
- Norcross, GA 2000 to 2006
Led product development, strategic marketing and field sales tactics to
penetrate and expand the company's presence in the retail, restaurant, real
estate, automotive, travel/hospitality, consumer durable, government, non-
profit and consumer service industries. Primary source of best-practice
knowledge for integrating consumer and market-based information for
improved customer acquisition, cross-sell and retention activities as well
as channel and market development strategies. Served on company and
corporate cross-functional teams for strategic planning activities.
< Improved revenue nearly 45%, to more than $21 million in annual
revenue, over five years.
< Earned top Industry Practice Leader award based on revenue performance
and client satisfaction level.
< Segmentation tools and CRM strategy delivered for Best Buy's consumer
centricity efforts generated 17% sales improvement, with average
transactions up 4% and close rates up 11.8%, in the first year.
< Speaker at more than 30 industry conferences and a primary source for
demographic trend and consumer targeting information for industry
trade publications.
Vice President, Regional Sales Manager - Tucker, GA 1996 to 2000
Directed the sales operations of Southeast region focused on new business
development and client retention. Developed sales strategies and tactics
for industry penetration and client up-sell. Responsible for the hiring,
development and motivation of multiple high-performance sales teams
resulting in "new logo" success.
< Achieved Top Regional Sales Performance award for completing a "worst
to first" transition.
< Supervised the direct mail list fulfillment department to achieve
record revenue.
Director - Retail, Restaurant and Real Estate Group - San Diego, CA 1994 to
1996
Coordinated marketing, new product development, project fulfillment and
sales support functions for the company's largest business unit.
Formulated analytical projects for market and site expansion, understanding
customers and measuring consumer and business demand. Provided consulting
services to client accounts to maximize use of company's information
resources and analytical services. Served as "industry expert" for sales
teams and clients in the use and application of marketing information for
business applications.
< Consistently exceeded revenue plan with direct responsibility for up
to $8 million in revenue.
< Market penetration in excess of 45% of the top 100 retailers and 65%
of top 100 restaurant companies through effective marketing and sales
initiatives.
Additional Experience - Details on Request
Equifax National Decision Systems
Senior Account Executive - Vienna, VA
High-level solution-based sales and service to clients for the development
of target marketing and market analysis capabilities. Provided
consultation and support in the use of marketing databases, customer
segmentation and targeting systems, information delivery and analysis
systems, and consumer/business database marketing for real estate,
marketing, merchandising and strategic planning functions. Annual new
business sales of over $1 million per year.
Club Corporation of America
Director of Marketing, North Central Region - Knoxville, TN
Coordinated the development and implementation of all objectives, tactics
and programs related to club development and membership for the
corporation's largest and most profitable region. Successful programs and
activities resulted in $33.5 million in annual membership dues, $5 million
in initiation fees, $44 million in food and beverage sales, $4 million in
golf operations and $450,000 in tennis operations for a 28.5% improvement
over the prior year.
Blue Cross and Blue Shield Association, Federal Employee Program
Director, Marketing Consulting - Washington, DC
Directed the marketing and sales staffs of more than 75 Blue Cross and Blue
Shield companies in the development and accomplishment of enrollment
acquisition and retention goals, objectives and strategies for the Federal
Government's individual consumer choice healthcare account with an
enrollment of 1.5 million subscribers and an annual premium income of
approximately $2.5 billion.
Education
University of Alabama - Tuscaloosa, AL
Master of Arts in Communications
UNIVERSITY OF ALABAMA - TUSCALOOSA, AL
Bachelor of Arts in Communications
PERSONAL
Member of University of Alabama football team 1977-1979;
o Southeastern Conference Champions in 1977, 1978 and 1979
o National Champions in 1978 and 1979
o Letterman in 1979