Customer Service Administrative Assistant

Rose Examilotis

*C Colletti Terrace

Jamesburg, NJ 08831

Home: 732-***-**** **********@***.*** Cell: 732-***-****

SUMMARY

Extensive purchasing, customer service and computer experience.

Strengths include organization, multi tasking, ability to work

independently and known as a team player.

CLEARANCE

SECRET CLEARANCE - CURRENTLY ACTIVE

Computer Skills

Word, Excel, Outlook, PeopleSoft, PowerPoint, Access, Deltek

Professional Experience

Sensor Technologies Inc, Red Bank, NJ 2007 - Present

Procurement Specialist

. Specialist responsible for managing procurement and service contracts for

consultants, computer hardware, software and telecomm requirements for a

multi-location company.

. Provide quotations/bidding for government orders and implemented GSA

ordering and contracts.

. Ensures that STI obtains products and services that meet customer needs

and are acquired at competitive pricing.

. Coordinates the bid process; establishes advertisement and bid data and

receives bids

. Works with program managers to determine needs for equipment/material

. Maintain inventory database for STI and subcontractor/vendor equipment

. Prepares for and participates in internal and external audits.

. Create and update purchase orders using Deltek for billing/finance. Also

run reports as needed.

K Hovnanian Companies, Edison, NJ 2004 -2007

Purchasing Administrator

. Created Purchase orders by phases ensuring vendors received purchase

orders in a timely manner as to not delay the construction process.

. Scheduled the purchase of building materials for multiple locations

within New Jersey.

. Analyzed price changes in housing construction costs, created spreadsheet

to track changes

. Updated purchase order system with price changes, fixed program errors.

. Prepared contracts for current and new vendors for signature, making any

necessary changes in the contract or price schedule.

. Researched and contacted potential vendors to negotiate transaction and

contractual agreements.

. Ensured invoices and purchase orders were submitted to accounting for

processing.

. Researched payment discrepancies for vendors.

Rose Examilotis Page Two

Ascom Transport System (Now ACS), Somerset, NJ 2002 - 2004

Dispatch Supervisor

. Supervised three dispatchers who send out service technicians to repair

ticket vending machines.

. Monitored computer systems to assure calls are properly dispatched and

entered into the computer.

. Monitored computer systems for error trends to be sure corrective

measures are taken to repair equipment, analyzed and prepared reports.

. Ordered over 500 different service replacement parts for the technicians

on a daily basis.

. Prepared monthly out of scope bills for customers.

First Union National Bank (nOW wACHOVIA), North Brunswick, NJ 1998 - 2002

Senior Administrative Assistant

. Processing payroll, incentive payments, promotions, merit increases,

appraisals and disability paperwork for employees.

. Purchased equipment and office supplies, maintained inventory and

scheduled equipment repair as needed.

. Business Continuity Program coordinator in case of business

interruptions.

. Department Security access monitor, and supervised mail staff.

. Created and maintained personnel databases and spreadsheets.

. Gave presentations to vendors at banks annual symposium.

. Prepared general ledger budget reports tracking incentive payments

monthly to ensure they were correct, compiled statistics on team's goals.

. Processed accounts payable invoices, answered customer inquiries

regarding loans.

. Monitored Meridian Max phone systems, updated as needed, printed reports.

Other experience

Purchasing/Contracting officer for Department of the Navy, authority to

purchase up to $1,000.00 on my signature. Maintained Security Department

Budget to track spending. Researched new vendors to obtain goods and

materials using F.A. R. (Federal Acquisitions Regulations). All purchases

must be made using FAR.

Education

US Air Force School, Sheppard Air Force Base, Wichita Falls, TX

Education and Training Manager School (8 weeks)

Brick Computer Science Institute, Brick, NJ

Computer Programming courses in Basic, DOS, Assembler

San Diego Community College, San Diego, CA

Completed 1 Year's worth of College Credits

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