Quality Assurance Control

CRYSTAL M. FRAZIER

**** ********* ***** ****. #****~Grapevine, TX 76051

870-***-**** *****************@*****.***

Seeking a position in quality assurance/safety which allows me to

contribute a strong background in solutions implementation and customer

service, along with a unique drive for excellence and success. Proven

history of successful management and production quality control.

EDUCATION

University of Arkansas at Pine Bluff, Pine Bluff, AR

Bachelors of Science, Regulatory Science/ Industrial Health and Safety

May 2005

Completed 140 Semester Hours~

PROFESSIONAL EXPERIENCE

Allied Electronics Fort Worth,

TX April 2008- January 2009

Quality Assurance Coordinator

. Performed internal quality audits in support of ISO 9001

certification

. Coordinate and process customer complaints, problem investigations

in support of customer returns

. Management and control of quality documentation and QMS

. Study existing policies and procedures and evaluate effectiveness

of quality programs

. Conduct root cause analysis on customer returns/related issues

. Monitor all complaints for trends and report all observed trends

to Quality Management on a timely basis

Pilgrims Pride, Inc. Dallas, TX

December 2006 -April 2008

Quality Assurance Supervisor

. Supervised QA procedures to assess product quality coming into the

plant, during processing, packaging, and shipping.

. Responsible for product specifications, following through of new

SKU's, and correct labeling of product

. Responsible for assigned daily, weekly and monthly reports

. Maintaining good communication and working relationships with

appropriate QA, production, and USDA personnel and customers

. Training new partners on safety, Good Manufacturing Practices, and

quality assurance

. Ensured all customer requirements are fully met and exceed

expectations

Tyson Foods, Inc. Russellville, AR

February 2006- December 2006

HACCP Supervisor

. Assist HACCP Coordinator in the development, implementation,

maintenance, and validation of the plant HACCP program

. Identified the most important points at which food safety hazards

can be reduced or eliminated

. To eliminate the possibility of allergen cross-contamination by

addressing allergen issues prior to product being produced

. Drive department compliance with established safety, GMP, and QCP

training and ensure compliance with all company policies, plant

rules and all regulatory agencies

. Enter food safety inspection findings from internal and external

audits into Inspection database

' Implement Corrective Actions from audit findings

Tyco Allied Tube and Conduit Pine Bluff,

AR Summer Internship 2005

Environmental Health and Safety Technician

. Conduct inspections and enforce regulations governing health and

safety

. Implemented and evaluated programs designed to limit risk to

workers

. Design programs to control, eliminate, and prevent injuries in the

workplace

. Investigate unsafe working conditions, study possible causes, and

recommend necessary actions

. Trained, coached, and scheduled cashiers

COURSEWORK

Industrial Safety Management Ergonomics

Risk Communication & Assessment

Quality Control/Assurance Codes, Specifications, &

Law Electronic Fundamentals

Manufacturing, Env. & Pollution Admin. Law & Government

Procedures

Investigative Procedures & Tech Interpersonal

Skills/Negotiations

COMPUTER SKILLS

Proficient in Microsoft Office Professional Suite (Excel, Word, Outlook and

Visio) and Windows XP

Additional skills:

Team player, excellent oral & written communication skills, initiative,

detail oriented, proactive problem-solving & strong interpersonal skills.

REFRENCES

Available upon request.

Contact this candidate