Sales Manager
Resume:
Andrew Mankarious
Fresh Meadows, NY 11366
*************@*********.***
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Objective: Automotive Sales Management position.
Summary of Qualifications:
- Innovative professional with 8 years of progressive experience within
the automobile sales industry and the skills to drive business growth,
capitalize on new revenue potential, and manage all aspects of the
daily business operations.
- Proactive leader with expertise in new and used vehicle sales, pricing
strategies, client relations and needs assessment, marketing,
financial management, purchasing, and administration.
- Facilitator of a team approach and staff training, supervision,
motivation and mentoring in order to achieve organizational
objectives, increase productivity and enhance employee morale.
- Quick learner, with an ability to easily grasp and put the new ideas,
concepts, methods and technologies into application.
- Dedicated, innovative and self-motivated team player with exceptional
leadership, organizational, oral and written communication,
interpersonal, analytical, and problem resolution skills. Thrive in
both, independent and collaborative work environments.
- Proficient in use of various computer programs and applications
including Reynolds & Reynolds.
Experience:
June 2009 - Acting General Sales Manager
Present Teddy Nissan, Bronx, NY
. Plan annual and monthly departmental forecasts, staffing objectives,
vehicle inventory, gross objectives and controllable expenses.
. Achieved all planned unit monthly sales volume by offering balanced
vehicle inventories.
. Established flexible pricing by monitoring costs, competition, and
supply & demand.
. Achieve profit goals by developing and meeting levels of gross
profit per unit.
. Utilize market analysis to determine client needs and volume
potential, and developed sales campaigns to accommodate the goals of
the dealership.
. Direct all marketing strategies including promotions and
advertising.
. Hire, train, motivate, and monitor the performance of all sales
consultants. Develop the strengths and skills of the sales staff via
mini-training sessions, including goals, follow-up phone calls,
letters, and performance review on a daily and weekly basis.
. Build and maintain full knowledge of and enthusiasm for products and
services. Investigate, implement, and monitor all manufacturer-
sponsored programs.
May 2008 - Sales Manager
June 2009 Nissan of Manhattan, New York, NY
. Reviewed, approved, and closed the sales deals for all sales
associates.
. Originated retail loans/ lease agreements.
. Reviewed and analyzed loan applicants' financial status, credit,
and determined the feasibility of obtaining a loan or lease.
. Submitted loan/ lease applications to loan analysts for
verifications and recommendations.
. Interacted with customers and bank representatives regarding
customer's application information and creditor's requirements.
. Managed 12 sales associates.
February 2006 - Sales Manager
May 2008 Millennium Toyota, Hempstead, NY
. Review, approve, T.O., and close the sales deals for all sales
associates.
. Created promotional marketing strategies to stimulate sales
growth, such as the referral buyer program and the Credit Union
pre-approval mailer program.
. Developed strong customer relations and ensure high quality
service and highest standards of customer satisfaction at all
times.
. Participated in financing agreements and in the BDC activity, such
as management of the Internet leads and the budget for the
Internet lead provider accounts.
January 2003 - Business Development Manager (BDM)
February 2006 Koeppel Nissan, Jackson Heights, NY
. Created Business Development Center which increased sales
effectiveness by 39%.
. Determined each department's requirements, sourcing and leads on
the daily, weekly and monthly basis.
. Trained, managed and motivated sales force of 22 in proper phone
and internet-based sales appointment process.
. Created Internet database and supervised the Internet Department
of the Dealership.
. Developed Lease Retention Department for the Dealership.
. Developed and implemented the new system for follow-up process.
. Produced monthly reports on business development; reports included
evaluation of production and research of the routs of improvement
of existing deficiencies.
January 2000 - Sales Manager
January 2003 Nissan of Garden City (former Major Nissan of Garden
City),
Garden City, NY
. Managed the new Show Room. Responsibilities included: training the
sales team in negotiation and sales techniques; daily internal and
external contacts related to sales.
. Achieved increased production of an ailing sales department by
45%.
. Instituted the program for special finance that increased the
sales value by 25%.
EDUCATION
1979 - 1983 BS in Information technology & Telecommunication
Polytechnic Institute of Bari, Italy
1996 -1997 Information Systems Professional School, Brooklyn,
NY
Continuing Professional Education and
Training Course:
Advanced Computer Programming and Database
Development
1997 -1998 UDI Manhattan Inc., Jackson Heights, NY
Continuing Professional Education and
Training course:
E-commerce Applications Development,
Programming, and Art.
April 2003 Traver Technologies*, Business Development College,
NY
Boot Camp for Managers
March/April BMW of North America, Boston, MA
2008 Complete Sales Action System & Sales Accelerator
System (Training),
Managing Complex Business Relationship
System (Training)
Motivation and Performance Coaching for
Sales Managers (Training)
COMPUTER PROGRAMMING SKILLS
. Windows NT Server platform involving Internet Information Server
4.0, SQL Server 7.0, ASP and JavaScript Programming; Site Server
3.0 Commerce Edition
. ASP Programming
. Web site Development
. E-Commerce Development and Customization
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