Bilal M. Sheikh
**** ***** ****** ****** #*** ? Alexandria, Virginia 22312
*******@*****.*** ? 917-***-****
Network Administrator ~ Technical Support Engineer
Dedicated technology support professional combines Master's degree and
pending CCNP with experience in network operations, system administration,
and trouble ticket management. "Go To" Problem Solver with strong ability
to diagnose and resolve complex system and network problems. Track record
of successful network, system, and server configuration, implementation,
integration, and enhancement. Active U.S. Green Card Holder. Areas of
expertise include:
System/Network Administration ~ Infrastructure Management ~ User Support ~
Strategic Troubleshooting
Problem Resolution ~ Server Management ~ Performance Optimization ~ Server
Virtualization ~ Network Design
Solution Configuration ~ System Deployment ~ Technology Upgrades ~ Security
Standards ~ Backup Strategies
Professional Experience
TRANSWORLD, INC. - Jamaica, New York 2009
Network Specialist/Consultant
Devised and recommended network and infrastructure enhancement solutions
encompassing telephony systems, domain and operating system servers, mail
servers, workstations, and secure remote access (Citrix Server and VPN).
. Led initiative to configure and deploy virtual server environment
using VMWare ESX to reduce hardware and maintenance costs.
. Oversaw domain configuration and Windows 2003/2008 Server
implementation.
NATIONAL WHOLESALE LIQUIDATORS - West Hempstead, New York 2005-2008
Systems Analyst
Monitored and maintained system performance, providing end-user technical
support. Identified and resolved system, server, hardware, network, and
application issues. Prepared and installed network cabling. Administered
user system/email accounts. Installed workstations, servers, VPN clients,
software, and network devices. Authored Crystal reports.
. Led deployment of Citrix server farm with installation of applications
nationwide.
. Coordinated seamless deployment of SQL Server with connectivity to
AS/400 mainframe and data exchange through Microsoft Host Integration
Server.
. Oversaw planning and upgrade of Cisco networking infrastructure.
. Directed configuration of wireless access points and administration of
vLAN environment.
MICRO ORBITS - Elmont, New York 2002-2005
Technology Consultant
Interfaced with clients to identify and analyze functional business needs
and to translate them into technical specifications. Prepared technical
documentation, including systems analysis and LAN/WAN design solutions.
Configured and supported VoIP-based telephony infrastructure.
Bilal M. Sheikh
? Page Two ?
*******@*****.*** ? 917-***-****
WORLDTEL/NETCOM (PVT) LTD. - Karachi, Pakistan 2000-2001
Assistant Network Administrator & Junior RF Engineer
Hired as Network Engineer Trainee to provide connectivity and network
infrastructure support. Recruited by sister company Netcom as Junior RF
Engineer to manage client radio networks and to support satellite links
between major global sites and joint network operations center. Promoted
back to WorldTel after just 3 months to configure and support network
solutions.
. Coordinated design and deployment of enterprise LAN with Cisco
Catalyst switch in Windows environment.
. Established and maintained secure VPN links and implemented ISDN as
public Internet connectivity source.
Education & Credentials
Master of Engineering in Electrical Engineering/Telecommunications (2006)
City University of New York (CUNY) - New York, New York
Bachelor of Science in Computer Science (1999)
Jinnah University (MAJU) - Karachi, Pakistan
Cisco Certified Network Professional (CCNP) Candidate
Cisco Certified Network Associate (CCNA)
Selected Technical Proficiencies
Platforms: Microsoft Windows (Vista, XP, 2K, Me, 98), Linux (Red
Hat, Ubuntu, CentOS), Windows 2000/2003 Server, VMWare
ESX, AS/400
Languages: C/C++, C#, VB.NET
Networking: TCP/IP, EGP, EIGRP, IGRP, IPSec, OSPF, IS-IS, BGP, IPX,
Frame Relay, STP, VTP, VoIP, VSAT, VPN
Tools: SQL Server, Oracle, DB2, Citrix MetaFrame/Presentation
Server, MS Visual Studio, Microsoft Exchange Server,
Microsoft Host Integration Server, NetMon, LANdesk,
DameWare, LogMeIn, VNC, Crystal Reports, Visio, Microsoft
Access